Welcome to the Thomson Reuters Corporate Tax and Trade Status page – This is the centralized resource for real-time visibility into the performance and availability of all Thomson Reuters Corporate Tax and Trade products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our Corporate Tax and Trade product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
For proactive notifications, subscribe to updates to receive alerts about status changes and incidents affecting your specific Corporate Tax and Trade products.
Get email notifications whenever Thomson Reuters Corporates creates, updates or resolves an incident.
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Investigating - Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.
Mar 07, 2026 - 11:02 CST
Identified - Thomson Reuters is aware of a change made to ACE overnight that is causing entries to reject with the message "TRFF ADJSTMNT CONFLICT - ENT TYPE". It appears that entry line with IEEPA tariffs on will be rejected (no matter the entry or privilege date).
We are working on fully confirming the scenarios and expectations for filings based on this update and will continue to post updates as additional guidance is issued. Please also feel free to reach out to your ABI Representative for additional guidance.
Mar 05, 2026 - 09:55 CST
ONESOURCE Statutory Reporting - Web [EMEA] will be undergoing scheduled maintenance during Mar 08, 2026 00:30 GMT to Mar 08, 2026 03:30 GMT. Posted on
Mar 06, 2026 - 10:04 CST
ONESOURCE Statutory Reporting - Web [AMERS] will be undergoing scheduled maintenance during Mar 07, 2026 19:30 EST to Mar 07, 2026 22:30 EST. Posted on
Mar 06, 2026 - 10:05 CST
ONESOURCE Income Tax will be undergoing maintenance on Sunday, March 8th between 12:00am – 4:00am CT, users may see a brief degradation in the application while we are performing the maintenance. Posted on
Mar 06, 2026 - 13:56 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, March 8th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, March 8th, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support. Posted on
Jan 20, 2026 - 13:11 CST
ONESOURCE Platform will be undergoing emergency database maintenance in AMER on Sunday, March 08, 10:00 PM CST - Monday, March 09, 12:00 AM CST. This maintenance is required to ensure optimal performance and reliability.
ONESOURCE Platform will be available during this maintenance.
We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation. Posted on
Mar 06, 2026 - 16:07 CST
ONESOURCE Determination Anywhere – Version 2026.02 is being deployed in the UAT environment on March 09th, 2026. Your access to the tax calculation services and the application will not be interrupted. Posted on
Mar 06, 2026 - 04:38 CST
ONESOURCE Determination – Enterprise Cloud Version 2026.02 is being deployed in the UAT environment in the AMER region on March 09th, 2026. Your access to the tax calculation services and the application will not be interrupted. Posted on
Mar 06, 2026 - 04:32 CST
ONESOURCE Corporate Tax - Legacy [EMEA] will be undergoing a change as we will be moving our Production environment from our current London data centre (LHR2) to our Wokingham (LHR3) data centre from 21 March 2026 to 22 March 2026 (Timings TBD). Posted on
Mar 02, 2026 - 09:40 CST
ONESOURCE Statutory Reporting - Legacy [EMEA] will be undergoing a change as we will be moving our Production environment from our current London data center (LHR2) to our Wokingham (LHR3) data center from 21 March 2026 to 22 March 2026 (Timings TBD) Posted on
Feb 24, 2026 - 09:43 CST
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 21st March 2026 until 07:00 A.M. (CT) on 22nd March 2026 for scheduled maintenance. Posted on
Nov 20, 2025 - 05:21 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, March 22nd, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, March 22nd, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support. Posted on
Jan 20, 2026 - 13:11 CST
ONESOURCE Determination Enterprise Cloud– Version 2026.02 is being deployed in the PROD EMEA environment on March 24, 2026. Your access to the tax calculation services and the application will not be interrupted. Posted on
Feb 27, 2026 - 03:41 CST
ONESOURCE Determination Enterprise Cloud– Version 2026.02 is being deployed in the PROD AMER environment on March 31, 2026. Your access to the tax calculation services and the application will not be interrupted. Posted on
Feb 27, 2026 - 03:42 CST
ONESOURCE Determination Anywhere – Version 2026.02 is being deployed in the PROD environment on March 31, 2026. Your access to the tax calculation services and the application will not be interrupted. Posted on
Feb 27, 2026 - 03:44 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, April 5th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, April 5th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, April 19th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, April 19th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
ONESOURCE Tax Information Reporting Release 26.01 will be installed from 7:00 P.M. (CT) on 21st April 2026 until 06:00 A.M. (CT) on 22nd April 2026. System availability and API's may be affected during release time. Posted on
Nov 20, 2025 - 05:23 CST
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 25th April until 07:00 A.M. (CT) on 26th April for scheduled maintenance. Posted on
Nov 20, 2025 - 05:24 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, May 3rd, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, May 3rd, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, May 17th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, May 17th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 23rd May 2026 until 07:00 A.M. (CT) on 24th May 2026 for scheduled maintenance. Posted on
Nov 20, 2025 - 05:25 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, June 7th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, June 7th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
ONESOURCE Tax Information Reporting Release 26.02 will be installed from 7:00 P.M. (CT) on 16th June 2026 until 06:00 A.M. (CT) on 17th June 2026. System availability and API's may be affected during release time. Posted on
Nov 20, 2025 - 05:26 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, June 21th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, June 21th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 27th June 2026 until 07:00 A.M. (CT) on 28th June 2026 for scheduled maintenance. Posted on
Nov 20, 2025 - 05:46 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, July 5th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, July 5th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, July 19th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, July 19th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 25th July 2026 until 07:00 A.M. (CT) on 26th July 2026 for scheduled maintenance. Posted on
Nov 20, 2025 - 05:32 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, Aug 9th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, Aug 9th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
ONESOURCE Tax Information Reporting Release 26.03 will be installed from 7:00 P.M. (CT) on 11th August 2026 until 06:00 A.M. (CT) on 12th August 2026. System availability and API's may be affected during release time. Posted on
Nov 20, 2025 - 05:33 CST
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 22nd August 2026 until 07:00 A.M. (CT) on 23rd August 2026 for scheduled maintenance. Posted on
Nov 20, 2025 - 05:34 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, Aug 23rd, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, Aug 23rd, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:45 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, Sep 6th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, Sep 6th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:45 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, Sep 20th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, Sep 20th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:45 CST
ONESOURCE Tax Information Reporting Release 26.04 will be installed from 7:00 P.M. (CT) on 20th October 2026 until 06:00 A.M. (CT) on 21st October 2026. System availability and API's may be affected during release time. Posted on
Nov 20, 2025 - 05:35 CST
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 24th October 2026 until 07:00 A.M. (CT) on 25th October 2026 for scheduled maintenance. Posted on
Nov 20, 2025 - 05:36 CST
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 21st November 2026 until 07:00 A.M. (CT) on 22nd November 2026 for scheduled maintenance. Posted on
Nov 20, 2025 - 05:37 CST
ONESOURCE Tax Information Reporting Release 26.05 will be installed from 7:00 P.M. (CT) on 1st December 2026 until 06:00 A.M. (CT) on 2nd December 2026. System availability and API's may be affected during release time. Posted on
Nov 20, 2025 - 05:38 CST
ONESOURCE Tax Information Reporting Release 26.06 will be installed from 7:00 P.M. (CT) on 22nd December 2026 until 06:00 A.M. (CT) on 23rd December 2026. System availability and API's may be affected during release time. Posted on
Nov 20, 2025 - 05:38 CST
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 26th December 2026 until 07:00 A.M. (CT) on 27th December 2026 for scheduled maintenance. Posted on
Nov 20, 2025 - 05:39 CST
ONESOURCE Tax Information Reporting Release 26.07 will be installed from 7:00 P.M. (CT) on 16th February 2027 until 06:00 A.M. (CT) on 17th February 2027. System availability and API's may be affected during release time. Posted on
Nov 20, 2025 - 05:48 CST
We experienced intermittent issue with tax calculation SOAP and REST APIs in the ONESOURCE Indirect Tax Determination - AMER UAT environment between 07:50 AM and 08:40 AM CST on March 7. The issue has now been mitigated.. We apologize for any inconvenience this may have caused and appreciate your understanding and patience. Further details will be provided in the formal RCA. If you have any questions, please contact Customer Support.
Mar 7, 10:29 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 7, 09:00 CST
Investigating -
Intermittent Issues: We are currently experiencing intermittent issues with the Tax calculation feature with our ONESOURCE Indirect Tax Determination Enterprise service.
Mar 7, 08:45 CST
Completed -
The scheduled maintenance has been completed.
Mar 7, 09:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 06:00 CST
Scheduled -
ONESOURCE Statutory Reporting - Web [APAC] will be undergoing scheduled maintenance during Mar 07, 2026 23:00 AEDT to Mar 08, 2026 02:00 AEDT.
Mar 6, 10:03 CST
Resolved -
This incident has been resolved.
Mar 6, 19:26 CST
Investigating -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours 30 minutes. We are working on the data catch up. Will notify once complete.
Mar 6, 04:47 CST
Resolved -
This incident has been resolved.
Mar 6, 12:13 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 6, 09:46 CST
Investigating -
We are currently experiencing intermittent issues with the Tax calculation feature with our ONESOURCE Indirect Tax Determination Enterprise service.
Mar 6, 08:26 CST
Resolved -
This incident has been resolved.
Mar 6, 11:46 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 5, 22:59 CST
Investigating -
We are currently experiencing delays in processing messaging events with our GoSystem Tax service. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.
Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
Mar 5, 21:06 CST
Completed -
The scheduled maintenance has been completed.
Mar 6, 07:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 04:40 CST
Scheduled -
ONESOURCE Determination – Enterprise Cloud Version 2026.02 is being deployed in the UAT environment in the AMER region on March 06th, 2026. Your access to the tax calculation services and the application will not be interrupted.
Mar 6, 04:35 CST
Resolved -
This incident has been resolved.
Mar 5, 08:01 CST
Update -
We are continuing to experience a delay of around 11 hours for Report and Analytics in AMER PROD. We are working on the data catchup, will notify once complete.
Mar 5, 04:09 CST
Update -
We are continuing to experience a delay of around 11 hours for Report and Analytics in AMER PROD. We are working on the data catchup, will notify once complete.
Mar 5, 04:07 CST
Update -
We are continuing to experience a delay of around 13 hours for Report and Analytics in AMER PROD. We are working on the data catchup, will notify once complete.
Mar 4, 21:38 CST
Investigating -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.
Mar 4, 16:27 CST
Completed -
The scheduled maintenance has been completed.
Mar 4, 10:31 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 10:30 CST
Scheduled -
The ONESOURCE Determination Enterprise Cloud 2026.02 release for the UAT AMER environment is delayed due to extra testing needed for performance and reliability.
Our team is actively working on resolving some critical issues, and we will communicate the updated UAT release date upon completion of the release meeting our standards.
Thank you for your understanding and continued support. ONESOURCE Indirect Tax Product Management
Mar 4, 10:09 CST
Completed -
The scheduled maintenance has been completed.
Mar 4, 10:31 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 10:30 CST
Scheduled -
The ONESOURCE Determination Anywhere 2026.02 release is delayed due to extra testing needed for performance and reliability.
Our team is actively working on resolving some critical issues, and we will communicate the updated UAT release date upon completion of the release meeting our standards.
Thank you for your understanding and continued support. ONESOURCE Indirect Tax Product Management
Mar 4, 10:09 CST
Resolved -
Data catch up is complete.
Mar 4, 04:33 CST
Update -
We are continuing to experience a delay of around 11 hours for Report and Analytics in AMER PROD. We are working on the data catchup, will notify once complete.
Mar 4, 01:34 CST
Investigating -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.
Mar 3, 19:07 CST
Completed -
The scheduled maintenance has been completed.
Mar 3, 10:01 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 10:00 CST
Scheduled -
The ONESOURCE Determination Enterprise Cloud 2026.02 release for the UAT EMEA environment is delayed due to extra testing needed for performance and reliability.
Our team is actively working on resolving some critical issues and we will communicate the updated UAT release date upon completion of the release meeting our standards.
Thank you for your understanding and continued support. ONESOURCE Indirect Tax Product Management
Mar 3, 09:42 CST
Completed -
The scheduled maintenance has been completed.
Mar 3, 09:41 CST
Scheduled -
ONESOURCE Oracle Fusion Rate to Regime Content release Content for BRAZIL region for JANUARY 2026 has been released. It is available in both Integration UI and customer portal for download.
Jan 22, 05:01 CST
Completed -
The scheduled maintenance has been completed.
Mar 3, 09:41 CST
Scheduled -
ONESOURCE Oracle Fusion Rate to Regime Content release Content for LATAM region for FEBRUARY 2026 has been released. It is available in both Integration UI and customer portal for download.
Feb 16, 18:42 CST
Completed -
The scheduled maintenance has been completed.
Mar 3, 09:40 CST
Scheduled -
ONESOURCE Oracle Fusion Rate to Regime Content release Content for BRAZIL region for FEBRUARY 2026 has been released. It is available in both Integration UI and customer portal for download.
Feb 16, 18:45 CST
Resolved -
This incident has been resolved.
Mar 1, 17:58 CST
Investigating -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
Mar 1, 00:26 CST
Completed -
The scheduled maintenance has been completed.
Mar 1, 09:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 06:00 CST
Scheduled -
ONESOURCE Statutory Reporting - Web [APAC] will be undergoing scheduled maintenance during Mar 01, 2026 23:00 AEDT to Mar 02, 2026 02:00 AEDT.
Mar 1, 00:04 CST
Completed -
The scheduled maintenance has been completed.
Mar 1, 03:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 00:00 CST
Scheduled -
ONESOURCE Income Tax will be undergoing maintenance on Sunday, March 1st between 12:00am – 3:00am CT, users may see a brief degradation in the application while we are performing the maintenance.
Feb 26, 16:08 CST
Completed -
The scheduled maintenance has been completed.
Mar 1, 03:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 00:00 CST
Scheduled -
GoSystem Tax RS will be undergoing maintenance on Sunday, March 1st between 12:00am – 3:00am CT, users may see a brief degradation in the application while we are performing the maintenance.
Feb 26, 16:08 CST
Completed -
The scheduled maintenance has been completed.
Feb 28, 12:30 CST
Scheduled -
ONESOURCE Oracle Fusion Rate to Regime Content release Content for US region for MARCH 2026 has been released. It is available in both Integration UI and customer portal for download.
Feb 27, 08:35 CST
Resolved -
This incident has been resolved.
Feb 27, 13:14 CST
Monitoring -
Dear Customers,
We experienced intermittent UI slowness issues in the ONESOURCE Indirect Tax Determination UAT and PROD environments between 06:30 AM CT and 08:00 AM CT today. We apologize for any inconvenience caused and appreciate your understanding and patience.
Further details will be provided in the formal RCA. If you have any questions, please contact Customer Support.
Feb 27, 12:46 CST
Completed -
The scheduled maintenance has been completed.
Feb 27, 12:30 CST
Scheduled -
ONESOURCE Oracle Fusion Rate to Regime Content release Content for CANADA region for MARCH 2026 has been released. It is available in both Integration UI and customer portal for download.
Feb 26, 04:54 CST
Completed -
The scheduled maintenance has been completed.
Feb 27, 09:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 05:00 CST
Scheduled -
ONESOURCE Fringe Benefits Tax[APAC] will be deploying our R30 February 2026 major release and as such will be unavailable from Friday February 27th 22:00 AEDT to Saturday February 28th 02:00 AEDT
Feb 24, 22:17 CST
Resolved -
This incident has been resolved.
Feb 27, 08:33 CST
Monitoring -
Dear Customers, We experienced intermittent issues with tax calculation SOAP and REST API in the ONESOURCE Indirect Tax Determination - AMER UAT environment between 6:49 AM CT and 7:04 AM CT AM on Feb 25. The issue has now been resolved. We apologize for any inconvenience and appreciate your understanding and patience. Further details will be provided in the formal RCA. If you have any questions, please contact Customer Support.
Feb 25, 08:04 CST
Investigating -
We are currently experiencing intermittent issues with Tax Calculation feature with our Soap & Rest ApI service.
Feb 25, 07:48 CST
Completed -
The scheduled maintenance has been completed.
Feb 27, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 00:00 CST
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 23, 11:38 CST
Completed -
The scheduled maintenance has been completed.
Feb 27, 00:30 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 16:30 CST
Scheduled -
ONESOURCE Statutory Reporting - Web [EMEA] will be undergoing scheduled maintenance during Feb 26, 2026 22:30 GMT to Feb 27, 2026 06:30 GMT.
Feb 23, 10:40 CST
Resolved -
This incident has been resolved.
Feb 27, 00:02 CST
Investigating -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
Feb 26, 16:49 CST
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 16:00 CST
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 23, 11:38 CST
Completed -
The scheduled maintenance has been completed.
Feb 26, 13:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 07:00 CST
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 23, 11:38 CST
Completed -
The scheduled maintenance has been completed.
Feb 26, 12:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 04:00 CST
Scheduled -
ONESOURCE Statutory Reporting - Web [APAC] will be undergoing scheduled maintenance during Feb 26, 2026 21:00 AEDT to Feb 27, 2026 05:00 AEDT.
Feb 23, 10:40 CST
Completed -
The scheduled maintenance has been completed.
Feb 26, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 00:00 CST
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 23, 11:38 CST
Completed -
The scheduled maintenance has been completed.
Feb 26, 00:01 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 21:00 CST
Scheduled -
ONESOURCE General Ledger Manager Classic will be unavailable from Feb 25, 2026, 9:00 P.M. (CT) until Feb 26, 2026 12:00 A.M. (CT) for scheduled maintenance.
Feb 25, 08:21 CST
Completed -
The scheduled maintenance has been completed.
Feb 25, 04:30 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 03:15 CST
Scheduled -
ONESOURCE Statutory Reporting - Web [AMERS] will be undergoing scheduled maintenance during Feb 24, 2026 17:30 EST to Feb 25, 2026 05:30 EST.
Feb 25, 03:13 CST
Resolved -
This incident has been resolved.
Feb 25, 02:39 CST
Update -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours . We are working on the data catch up, will notify once complete.
Feb 24, 20:05 CST
Investigating -
Reports and Analytics Service in AMER PROD is currently experiencing delay of 6 hours. We are working on the data catch up. Will notify once complete.
Feb 24, 14:46 CST
Completed -
The scheduled maintenance has been completed.
Feb 25, 02:30 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 01:15 CST
Scheduled -
ONESOURCE Statutory Reporting - Web [AMERS] will be undergoing scheduled maintenance during Feb 24, 2026 17:30 EST to Feb 25, 2026 03:30 EST.
Feb 25, 01:11 CST
Completed -
The scheduled maintenance has been completed.
Feb 25, 00:30 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 16:30 CST
Scheduled -
ONESOURCE Statutory Reporting - Web [AMERS] will be undergoing scheduled maintenance during Feb 24, 2026 17:30 EST to Feb 25, 2026 01:30 EST.
Feb 23, 10:38 CST
Resolved -
This incident has been resolved.
Feb 24, 12:41 CST
Update -
We are still working on the Data catch-up and the delay is more than 19 hrs now. We will fix the delay and keep you posted.
Feb 24, 09:12 CST
Update -
We are still working on the Data catch-up and the delay is more than 11 hrs now. We will fix the delay and keep you posted.
Feb 24, 02:41 CST
Investigating -
Reports and Analytics Service in AMER UAT is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
Feb 23, 20:43 CST
Completed -
The scheduled maintenance has been completed.
Feb 24, 04:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 01:00 CST
Scheduled -
ONESOURCE Administration > Accounts infrastructure will undergo a technical upgrade to maintain the system performance and reliability. Some services may be temporarily affected during this activity, which is carried out from Tuesday, February 24, 2026, 1:00AM to 4:00AM CDT. We apologize for any inconvenience and appreciate your patience. For any queries, please contact our support team. Thank you for your cooperation.
Feb 13, 11:41 CST
Completed -
The scheduled maintenance has been completed.
Feb 24, 00:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 21:00 CST
Scheduled -
ONESOURCE General Ledger Manager Classic will be unavailable from Feb 23, 2026, 9:00 P.M. (CT) until Feb 24, 2026 12:00 A.M. (CT) for scheduled maintenance.
Feb 23, 02:17 CST
Resolved -
This incident has been resolved.
Feb 23, 04:49 CST
Investigating -
Reports and Analytics Service in AMER UAT is currently experiencing delay of around 5 hours. We are working on the data catch up, will notify once complete.
Feb 22, 23:30 CST
Resolved -
This incident has been resolved.
Feb 22, 18:57 CST
Update -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hrs 40 mins. We are working on the data catch up, will notify once complete.
Feb 22, 01:05 CST
Update -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
Feb 21, 18:08 CST
Update -
We are continuing to experience a delay of around 6 hours for Report and Analytics in AMER PROD. We are working on the data catchup, will notify once complete.
Feb 21, 02:13 CST
Investigating -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up, will notify once complete.
Feb 20, 15:18 CST
Completed -
The scheduled maintenance has been completed.
Feb 22, 17:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 00:00 CST
Scheduled -
Thomson Reuters will be performing scheduled maintenance on Sunday, February 22nd, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, February 22nd, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support.
Jan 20, 13:11 CST
Completed -
The scheduled maintenance has been completed.
Feb 22, 11:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 09:00 CST
Scheduled -
Thomson Reuters will be updating the AS2 Certificate for ONESOURCE Global Trade Management on February 22, 2026, at 10:00 am Eastern. If you use AS2 with ONESOURCE GTM and have not received an email with the certificate, please reach out to IntegrationPoint@ThomsonReuters.com with the subject line "AS2 Certificate Update" to receive the certificate.
Please note the current certificate will expire on Saturday, February 28, 2026 at 11:59 PM.
Feb 2, 09:16 CST
Completed -
The scheduled maintenance has been completed.
Feb 22, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 00:00 CST
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 9, 10:46 CST
Completed -
The scheduled maintenance has been completed.
Feb 22, 05:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 23:00 CST
Scheduled -
ONESOURCE Platform will be performing emergency maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team.
Completed -
The scheduled maintenance has been completed.
Feb 21, 22:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 16:00 CST
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 9, 10:46 CST
Completed -
The scheduled maintenance has been completed.
Feb 21, 13:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 07:00 CST
Update -
We will be undergoing scheduled maintenance during this time.
Feb 18, 18:40 CST
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 9, 10:46 CST
Completed -
The scheduled maintenance has been completed.
Feb 21, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 00:00 CST
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 9, 10:46 CST