Welcome to the Thomson Reuters Corporate Tax and Trade Status page – This is the centralized resource for real-time visibility into the performance and availability of all Thomson Reuters Corporate Tax and Trade products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our Corporate Tax and Trade product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
For proactive notifications, subscribe to updates to receive alerts about status changes and incidents affecting your specific Corporate Tax and Trade products.
Get email notifications whenever Thomson Reuters Corporates creates, updates or resolves an incident.
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ONESOURCE Oracle Fusion Rate to Regime Content release Content for BRAZIL region for JANUARY 2026 has been released. It is available in both Integration UI and customer portal for download. Posted on
Jan 22, 2026 - 05:01 CST
ONESOURCE Oracle Fusion Rate to Regime Content release Content for LATAM region for FEBRUARY 2026 has been released. It is available in both Integration UI and customer portal for download. Posted on
Feb 16, 2026 - 18:42 CST
ONESOURCE Oracle Fusion Rate to Regime Content release Content for BRAZIL region for FEBRUARY 2026 has been released. It is available in both Integration UI and customer portal for download. Posted on
Feb 16, 2026 - 18:45 CST
ONESOURCE Determination Enterprise Cloud– Version 2026.02 is being deployed in the UAT EMEA environment on March 03, 2026. Your access to the tax calculation services and the application will not be interrupted. Posted on
Feb 27, 2026 - 03:31 CST
ONESOURCE Determination Enterprise Cloud– Version 2026.02 is being deployed in the UAT AMER environment on March 05, 2026. Your access to the tax calculation services and the application will not be interrupted. Posted on
Feb 27, 2026 - 03:35 CST
ONESOURCE Determination Anywhere – Version 2026.02 is being deployed in the UAT environment on March 05, 2026. Your access to the tax calculation services and the application will not be interrupted. Posted on
Feb 27, 2026 - 03:38 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, March 8th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, March 8th, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support. Posted on
Jan 20, 2026 - 13:11 CST
ONESOURCE Statutory Reporting - Legacy [EMEA] will be undergoing a change as we will be moving our Production environment from our current London data center (LHR2) to our Wokingham (LHR3) data center from 21 March 2026 to 22 March 2026 (Timings TBD) Posted on
Feb 24, 2026 - 09:43 CST
ONESOURCE Corporate Tax - Legacy [EMEA] will be undergoing a change as we will be moving our Production environment from our current London data centre (LHR2) to our Wokingham (LHR3) data centre from 21 March 2026 to 22 March 2026 (Timings TBD). Posted on
Mar 02, 2026 - 09:40 CST
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 21st March 2026 until 07:00 A.M. (CT) on 22nd March 2026 for scheduled maintenance. Posted on
Nov 20, 2025 - 05:21 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, March 22nd, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, March 22nd, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support. Posted on
Jan 20, 2026 - 13:11 CST
ONESOURCE Determination Enterprise Cloud– Version 2026.02 is being deployed in the PROD EMEA environment on March 24, 2026. Your access to the tax calculation services and the application will not be interrupted. Posted on
Feb 27, 2026 - 03:41 CST
ONESOURCE Determination Enterprise Cloud– Version 2026.02 is being deployed in the PROD AMER environment on March 31, 2026. Your access to the tax calculation services and the application will not be interrupted. Posted on
Feb 27, 2026 - 03:42 CST
ONESOURCE Determination Anywhere – Version 2026.02 is being deployed in the PROD environment on March 31, 2026. Your access to the tax calculation services and the application will not be interrupted. Posted on
Feb 27, 2026 - 03:44 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, April 5th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, April 5th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, April 19th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, April 19th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
ONESOURCE Tax Information Reporting Release 26.01 will be installed from 7:00 P.M. (CT) on 21st April 2026 until 06:00 A.M. (CT) on 22nd April 2026. System availability and API's may be affected during release time. Posted on
Nov 20, 2025 - 05:23 CST
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 25th April until 07:00 A.M. (CT) on 26th April for scheduled maintenance. Posted on
Nov 20, 2025 - 05:24 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, May 3rd, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, May 3rd, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, May 17th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, May 17th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 23rd May 2026 until 07:00 A.M. (CT) on 24th May 2026 for scheduled maintenance. Posted on
Nov 20, 2025 - 05:25 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, June 7th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, June 7th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
ONESOURCE Tax Information Reporting Release 26.02 will be installed from 7:00 P.M. (CT) on 16th June 2026 until 06:00 A.M. (CT) on 17th June 2026. System availability and API's may be affected during release time. Posted on
Nov 20, 2025 - 05:26 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, June 21th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, June 21th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 27th June 2026 until 07:00 A.M. (CT) on 28th June 2026 for scheduled maintenance. Posted on
Nov 20, 2025 - 05:46 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, July 5th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, July 5th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, July 19th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, July 19th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 25th July 2026 until 07:00 A.M. (CT) on 26th July 2026 for scheduled maintenance. Posted on
Nov 20, 2025 - 05:32 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, Aug 9th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, Aug 9th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
ONESOURCE Tax Information Reporting Release 26.03 will be installed from 7:00 P.M. (CT) on 11th August 2026 until 06:00 A.M. (CT) on 12th August 2026. System availability and API's may be affected during release time. Posted on
Nov 20, 2025 - 05:33 CST
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 22nd August 2026 until 07:00 A.M. (CT) on 23rd August 2026 for scheduled maintenance. Posted on
Nov 20, 2025 - 05:34 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, Aug 23rd, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, Aug 23rd, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:45 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, Sep 6th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, Sep 6th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:45 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, Sep 20th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, Sep 20th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:45 CST
ONESOURCE Tax Information Reporting Release 26.04 will be installed from 7:00 P.M. (CT) on 20th October 2026 until 06:00 A.M. (CT) on 21st October 2026. System availability and API's may be affected during release time. Posted on
Nov 20, 2025 - 05:35 CST
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 24th October 2026 until 07:00 A.M. (CT) on 25th October 2026 for scheduled maintenance. Posted on
Nov 20, 2025 - 05:36 CST
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 21st November 2026 until 07:00 A.M. (CT) on 22nd November 2026 for scheduled maintenance. Posted on
Nov 20, 2025 - 05:37 CST
ONESOURCE Tax Information Reporting Release 26.05 will be installed from 7:00 P.M. (CT) on 1st December 2026 until 06:00 A.M. (CT) on 2nd December 2026. System availability and API's may be affected during release time. Posted on
Nov 20, 2025 - 05:38 CST
ONESOURCE Tax Information Reporting Release 26.06 will be installed from 7:00 P.M. (CT) on 22nd December 2026 until 06:00 A.M. (CT) on 23rd December 2026. System availability and API's may be affected during release time. Posted on
Nov 20, 2025 - 05:38 CST
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 26th December 2026 until 07:00 A.M. (CT) on 27th December 2026 for scheduled maintenance. Posted on
Nov 20, 2025 - 05:39 CST
ONESOURCE Tax Information Reporting Release 26.07 will be installed from 7:00 P.M. (CT) on 16th February 2027 until 06:00 A.M. (CT) on 17th February 2027. System availability and API's may be affected during release time. Posted on
Nov 20, 2025 - 05:48 CST
Resolved -
This incident has been resolved.
Mar 1, 17:58 CST
Investigating -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
Mar 1, 00:26 CST
Completed -
The scheduled maintenance has been completed.
Mar 1, 09:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 06:00 CST
Scheduled -
ONESOURCE Statutory Reporting - Web [APAC] will be undergoing scheduled maintenance during Mar 01, 2026 23:00 AEDT to Mar 02, 2026 02:00 AEDT.
Mar 1, 00:04 CST
Completed -
The scheduled maintenance has been completed.
Mar 1, 03:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 00:00 CST
Scheduled -
ONESOURCE Income Tax will be undergoing maintenance on Sunday, March 1st between 12:00am – 3:00am CT, users may see a brief degradation in the application while we are performing the maintenance.
Feb 26, 16:08 CST
Completed -
The scheduled maintenance has been completed.
Mar 1, 03:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 00:00 CST
Scheduled -
GoSystem Tax RS will be undergoing maintenance on Sunday, March 1st between 12:00am – 3:00am CT, users may see a brief degradation in the application while we are performing the maintenance.
Feb 26, 16:08 CST
Completed -
The scheduled maintenance has been completed.
Feb 28, 12:30 CST
Scheduled -
ONESOURCE Oracle Fusion Rate to Regime Content release Content for US region for MARCH 2026 has been released. It is available in both Integration UI and customer portal for download.
Feb 27, 08:35 CST
Resolved -
This incident has been resolved.
Feb 27, 13:14 CST
Monitoring -
Dear Customers,
We experienced intermittent UI slowness issues in the ONESOURCE Indirect Tax Determination UAT and PROD environments between 06:30 AM CT and 08:00 AM CT today. We apologize for any inconvenience caused and appreciate your understanding and patience.
Further details will be provided in the formal RCA. If you have any questions, please contact Customer Support.
Feb 27, 12:46 CST
Completed -
The scheduled maintenance has been completed.
Feb 27, 12:30 CST
Scheduled -
ONESOURCE Oracle Fusion Rate to Regime Content release Content for CANADA region for MARCH 2026 has been released. It is available in both Integration UI and customer portal for download.
Feb 26, 04:54 CST
Completed -
The scheduled maintenance has been completed.
Feb 27, 09:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 05:00 CST
Scheduled -
ONESOURCE Fringe Benefits Tax[APAC] will be deploying our R30 February 2026 major release and as such will be unavailable from Friday February 27th 22:00 AEDT to Saturday February 28th 02:00 AEDT
Feb 24, 22:17 CST
Resolved -
This incident has been resolved.
Feb 27, 08:33 CST
Monitoring -
Dear Customers, We experienced intermittent issues with tax calculation SOAP and REST API in the ONESOURCE Indirect Tax Determination - AMER UAT environment between 6:49 AM CT and 7:04 AM CT AM on Feb 25. The issue has now been resolved. We apologize for any inconvenience and appreciate your understanding and patience. Further details will be provided in the formal RCA. If you have any questions, please contact Customer Support.
Feb 25, 08:04 CST
Investigating -
We are currently experiencing intermittent issues with Tax Calculation feature with our Soap & Rest ApI service.
Feb 25, 07:48 CST
Completed -
The scheduled maintenance has been completed.
Feb 27, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 00:00 CST
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 23, 11:38 CST
Completed -
The scheduled maintenance has been completed.
Feb 27, 00:30 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 16:30 CST
Scheduled -
ONESOURCE Statutory Reporting - Web [EMEA] will be undergoing scheduled maintenance during Feb 26, 2026 22:30 GMT to Feb 27, 2026 06:30 GMT.
Feb 23, 10:40 CST
Resolved -
This incident has been resolved.
Feb 27, 00:02 CST
Investigating -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
Feb 26, 16:49 CST
Completed -
The scheduled maintenance has been completed.
Feb 26, 22:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 16:00 CST
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 23, 11:38 CST
Completed -
The scheduled maintenance has been completed.
Feb 26, 13:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 07:00 CST
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 23, 11:38 CST
Completed -
The scheduled maintenance has been completed.
Feb 26, 12:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 04:00 CST
Scheduled -
ONESOURCE Statutory Reporting - Web [APAC] will be undergoing scheduled maintenance during Feb 26, 2026 21:00 AEDT to Feb 27, 2026 05:00 AEDT.
Feb 23, 10:40 CST
Completed -
The scheduled maintenance has been completed.
Feb 26, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 00:00 CST
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 23, 11:38 CST
Completed -
The scheduled maintenance has been completed.
Feb 26, 00:01 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 21:00 CST
Scheduled -
ONESOURCE General Ledger Manager Classic will be unavailable from Feb 25, 2026, 9:00 P.M. (CT) until Feb 26, 2026 12:00 A.M. (CT) for scheduled maintenance.
Feb 25, 08:21 CST
Completed -
The scheduled maintenance has been completed.
Feb 25, 04:30 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 03:15 CST
Scheduled -
ONESOURCE Statutory Reporting - Web [AMERS] will be undergoing scheduled maintenance during Feb 24, 2026 17:30 EST to Feb 25, 2026 05:30 EST.
Feb 25, 03:13 CST
Resolved -
This incident has been resolved.
Feb 25, 02:39 CST
Update -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours . We are working on the data catch up, will notify once complete.
Feb 24, 20:05 CST
Investigating -
Reports and Analytics Service in AMER PROD is currently experiencing delay of 6 hours. We are working on the data catch up. Will notify once complete.
Feb 24, 14:46 CST
Completed -
The scheduled maintenance has been completed.
Feb 25, 02:30 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 01:15 CST
Scheduled -
ONESOURCE Statutory Reporting - Web [AMERS] will be undergoing scheduled maintenance during Feb 24, 2026 17:30 EST to Feb 25, 2026 03:30 EST.
Feb 25, 01:11 CST
Completed -
The scheduled maintenance has been completed.
Feb 25, 00:30 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 16:30 CST
Scheduled -
ONESOURCE Statutory Reporting - Web [AMERS] will be undergoing scheduled maintenance during Feb 24, 2026 17:30 EST to Feb 25, 2026 01:30 EST.
Feb 23, 10:38 CST
Resolved -
This incident has been resolved.
Feb 24, 12:41 CST
Update -
We are still working on the Data catch-up and the delay is more than 19 hrs now. We will fix the delay and keep you posted.
Feb 24, 09:12 CST
Update -
We are still working on the Data catch-up and the delay is more than 11 hrs now. We will fix the delay and keep you posted.
Feb 24, 02:41 CST
Investigating -
Reports and Analytics Service in AMER UAT is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
Feb 23, 20:43 CST
Completed -
The scheduled maintenance has been completed.
Feb 24, 04:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 01:00 CST
Scheduled -
ONESOURCE Administration > Accounts infrastructure will undergo a technical upgrade to maintain the system performance and reliability. Some services may be temporarily affected during this activity, which is carried out from Tuesday, February 24, 2026, 1:00AM to 4:00AM CDT. We apologize for any inconvenience and appreciate your patience. For any queries, please contact our support team. Thank you for your cooperation.
Feb 13, 11:41 CST
Completed -
The scheduled maintenance has been completed.
Feb 24, 00:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 21:00 CST
Scheduled -
ONESOURCE General Ledger Manager Classic will be unavailable from Feb 23, 2026, 9:00 P.M. (CT) until Feb 24, 2026 12:00 A.M. (CT) for scheduled maintenance.
Feb 23, 02:17 CST
Resolved -
This incident has been resolved.
Feb 23, 04:49 CST
Investigating -
Reports and Analytics Service in AMER UAT is currently experiencing delay of around 5 hours. We are working on the data catch up, will notify once complete.
Feb 22, 23:30 CST
Resolved -
This incident has been resolved.
Feb 22, 18:57 CST
Update -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hrs 40 mins. We are working on the data catch up, will notify once complete.
Feb 22, 01:05 CST
Update -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
Feb 21, 18:08 CST
Update -
We are continuing to experience a delay of around 6 hours for Report and Analytics in AMER PROD. We are working on the data catchup, will notify once complete.
Feb 21, 02:13 CST
Investigating -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up, will notify once complete.
Feb 20, 15:18 CST
Completed -
The scheduled maintenance has been completed.
Feb 22, 17:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 00:00 CST
Scheduled -
Thomson Reuters will be performing scheduled maintenance on Sunday, February 22nd, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, February 22nd, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support.
Jan 20, 13:11 CST
Completed -
The scheduled maintenance has been completed.
Feb 22, 11:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 09:00 CST
Scheduled -
Thomson Reuters will be updating the AS2 Certificate for ONESOURCE Global Trade Management on February 22, 2026, at 10:00 am Eastern. If you use AS2 with ONESOURCE GTM and have not received an email with the certificate, please reach out to IntegrationPoint@ThomsonReuters.com with the subject line "AS2 Certificate Update" to receive the certificate.
Please note the current certificate will expire on Saturday, February 28, 2026 at 11:59 PM.
Feb 2, 09:16 CST
Completed -
The scheduled maintenance has been completed.
Feb 22, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 00:00 CST
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 9, 10:46 CST
Completed -
The scheduled maintenance has been completed.
Feb 22, 05:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 23:00 CST
Scheduled -
ONESOURCE Platform will be performing emergency maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team.
Completed -
The scheduled maintenance has been completed.
Feb 21, 22:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 16:00 CST
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 9, 10:46 CST
Completed -
The scheduled maintenance has been completed.
Feb 21, 13:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 07:00 CST
Update -
We will be undergoing scheduled maintenance during this time.
Feb 18, 18:40 CST
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 9, 10:46 CST
Completed -
The scheduled maintenance has been completed.
Feb 21, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 00:00 CST
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 9, 10:46 CST
Completed -
The scheduled maintenance has been completed.
Feb 20, 09:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 05:00 CST
Scheduled -
ONESOURCE Determination Anywhere 2026.01 patch will be deployed in the UAT environment on February 19, 2026, at 5:00 AM CST and in the PROD environment on February 20, 2026, at 5:00 AM CST. Please coordinate with the ETS team to apply the update to your systems.
Feb 19, 13:49 CST
Completed -
The scheduled maintenance has been completed.
Feb 20, 05:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 00:01 CST
Scheduled -
ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Feb 9, 10:54 CST
Completed -
The scheduled maintenance has been completed.
Feb 19, 23:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 18:00 CST
Scheduled -
ONESOURCE Workpapers will be unavailable from Feb 19, 2026, 6:00 P.M. (CT) until Feb 19, 2026 11:00 P.M. (CT) for scheduled maintenance.
Feb 17, 10:38 CST
Completed -
The scheduled maintenance has been completed.
Feb 19, 21:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 16:00 CST
Scheduled -
ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Feb 9, 10:54 CST
Completed -
The scheduled maintenance has been completed.
Feb 19, 17:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 13:00 CST
Scheduled -
ONESOURCE Workpapers will be unavailable from Feb 19, 2026, 1:00 P.M. (CT) until Feb 19, 2026 5:00 P.M. (CT) for scheduled maintenance.
Feb 17, 10:38 CST
Completed -
The scheduled maintenance has been completed.
Feb 19, 12:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 07:00 CST
Scheduled -
ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Feb 9, 10:54 CST
Completed -
The scheduled maintenance has been completed.
Feb 19, 12:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 09:00 CST
Scheduled -
ONESOURCE Workpapers will be unavailable from Feb 19, 2026, 9:00 A.M. (CT) until Feb 19, 2026 12:00 P.M. (CT) for scheduled
Feb 17, 10:38 CST
Resolved -
This incident has been resolved.
Feb 19, 06:38 CST
Update -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours 30 minutes. We are working on the data catch up, will notify once complete.
Feb 18, 18:16 CST
Investigating -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
Feb 18, 12:00 CST
Completed -
The scheduled maintenance has been completed.
Feb 19, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 01:00 CST
Scheduled -
ONESOURCE API Administration will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
To explore the capabilities of API Administration, please refer to the Guide.
Feb 9, 10:54 CST
Completed -
The scheduled maintenance has been completed.
Feb 19, 03:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 22:00 CST
Scheduled -
ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Feb 9, 10:54 CST
Completed -
The scheduled maintenance has been completed.
Feb 19, 02:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 22:02 CST
Scheduled -
Access to all ONESOURCE Trust Tax applications will be suspended beginning at 10:00 P.M. (CT) on Wednesday, February 18, 2026. The 26.01 release of ONESOURCE Trust Tax will be available no later than 2:00 A.M. (CT) on Thursday, February 19.
Feb 17, 19:24 CST
Completed -
The scheduled maintenance has been completed.
Feb 19, 01:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 22:01 CST
Scheduled -
ONESOURCE Administration > Accounts infrastructure will undergo a technical upgrade to maintain the system performance and reliability. Some services may be temporarily affected during this activity, which is carried out from Wednesday, February 18, 2026, 10:00PM to Thursday, February 19, 2026, 1:00AM CDT. We apologize for any inconvenience and appreciate your patience. For any queries, please contact our support team. Thank you for your cooperation.
Feb 13, 11:41 CST
Resolved -
This incident has been resolved.
Feb 18, 16:12 CST
Update -
Login issues for GoSystem Tax RS are resolved, and our team is continuing to investigate intermittent latency.
Feb 18, 15:10 CST
Investigating -
We are currently experiencing an issue with the GoSystem Tax RS login feature and our GoSystem Tax RS logins are failing. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.
Further updates will be provided here as soon as we have more information.
Feb 18, 14:08 CST
Resolved -
This incident has been resolved.
Feb 18, 08:55 CST
Monitoring -
The issue has been mitigated and we are monitoring.
We apologize for any inconvenience and appreciate your understanding and patience.
Feb 10, 00:20 CST
Investigating -
OneSource GTM - has received reports of platform issues impacting Export and/or Import Shipment processing done using the TTM Workflow on Content Validation step. Not all shipments are impacted, only those shipments which qualify for EU tariffs are failing when processed through the TTM Workflow.
Workaround is to process the failed shipment using the web page screen. We have identified a fix and are working on mitigating the issue.
We apologize for any inconvenience and appreciate your understanding and patience.
Feb 9, 05:33 CST
Monitoring -
The issue has been mitigated and we are monitoring.
Feb 6, 20:34 CST
Identified -
Thomson Reuters has identified the root cause and is working on mitigation..
Feb 6, 08:13 CST
Investigating -
OneSource GTM - has received reports of platform issues impacting processes which use Content Validations feature. TechOps is investigating the issue.
Feb 6, 05:22 CST
Completed -
The scheduled maintenance has been completed.
Feb 18, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 00:00 CST
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team.
Completed -
The scheduled maintenance has been completed.
Feb 18, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 19:00 CST
Scheduled -
ONESOURCE Tax Information Reporting Release 25.07 will be installed from 7:00 P.M. (CT) on 17th February 2026 until 06:00 A.M. (CT) on 18th February 2026. System availability and API's may be affected during release time.
Jan 21, 04:31 CST
Completed -
The scheduled maintenance has been completed.
Feb 17, 22:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 16:00 CST
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team.
Completed -
The scheduled maintenance has been completed.
Feb 17, 13:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 07:00 CST
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team.
Completed -
The scheduled maintenance has been completed.
Feb 17, 09:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 06:00 CST
Scheduled -
ONESOURCE Administration > Accounts infrastructure will undergo a technical upgrade to maintain the system performance and reliability. Some services may be temporarily affected during this activity, which is carried out from Tuesday, February 17, 2026, 6:00AM to 9:00AM CDT. We apologize for any inconvenience and appreciate your patience. For any queries, please contact our support team. Thank you for your cooperation.
Feb 13, 11:41 CST
Completed -
The scheduled maintenance has been completed.
Feb 17, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 00:00 CST
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team.
Resolved -
This incident has been resolved.
Feb 16, 22:34 CST
Update -
Reports and Analytics Service in AMER PROD is currently experiencing a delay of 7 hours. We are working on catching up with the data. We will notify you once the process is complete.
Feb 16, 18:48 CST
Investigating -
Reports and Analytics Service in AMER PROD is currently experiencing a delay of 6 hours. We are working on catching up with the data. We will notify you once the process is complete.
Feb 16, 13:15 CST
Completed -
The scheduled maintenance has been completed.
Feb 16, 13:30 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 09:30 CST
Scheduled -
ONESOURCE Corporate Tax NextGen [APAC] will undergo scheduled maintenance and will be unavailable from Tuesday, February 17th 02:30 AEDT to 06:30 AEDT.
Feb 13, 11:30 CST
Completed -
The scheduled maintenance has been completed.
Feb 16, 13:30 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 09:30 CST
Scheduled -
ONESOURCE TRUSTS [APAC] will undergo scheduled maintenance and will be unavailable from Tuesday, February 17th 02:30 AEDT to 06:30 AEDT.
Feb 13, 11:30 CST