All Systems Operational

WorkFlow Tools Operational
AMERS Calendar Operational
AMERS Calendar Classic Operational
AMERS FileRoom Operational
AMERS WorkFlow Operational
AMERS WorkFlow Manager Classic Operational
APAC Calendar Operational
APAC Calendar Classic Operational
APAC FileRoom Operational
APAC WorkFlow Operational
APAC WorkFlow Manager Classic Operational
EMEA Calendar Operational
EMEA Calendar Classic Operational
EMEA FileRoom Operational
EMEA WorkFlow Operational
EMEA WorkFlow Manager Classic Operational
Platform Operational
AMERS (onesourcetax.com) Operational
AMERS (onesourcelogin.com) Operational
AMERS Administration Operational
AMERS API Administration Operational
AMERS UAT (uat.onesourcetax.com) Operational
AMERS UAT (uat.onesourcelogin.com) Operational
APAC (apac1.onesourcetax.com) Operational
APAC (onesourcelogin.com.au) Operational
APAC Administration Operational
APAC API Administration Operational
EMEA (emea1.onesourcetax.com) Operational
EMEA (onesourcelogin.eu) Operational
EMEA Administration Operational
EMEA API Administration Operational
UAT API Administration Operational
Data Tools Operational
AMERS Audit Manager Operational
AMERS DataFlow Operational
AMERS Data Hub Operational
AMERS General Ledger Manager Operational
AMERS R&D Tax Credit Manager Operational
AMERS SAP Trial Balance Integration Operational
AMERS Workpapers Operational
APAC Audit Manager Operational
APAC DataFlow Operational
APAC Data Hub Operational
APAC General Ledger Manager Operational
APAC R&D Tax Credit Manager Operational
APAC SAP Trial Balance Integration Operational
APAC Workpapers Operational
EMEA Audit Manager Operational
EMEA DataFlow Operational
EMEA Data Hub Operational
EMEA General Ledger Manager Operational
EMEA SAP Trial Balance Integration Operational
EMEA R&D Tax Credit Manager Operational
EMEA Workpapers Operational
Direct Tax Operational
AMERS (web) BEPS Action Manager Operational
AMERS DAC6 Reporter Operational
AMERS Data Query Operational
AMERS GoSystem Tax RS Operational
AMERS GoSystem Tax RS API Operational
AMERS Income Tax Operational
AMERS Income Tax API Operational
AMERS State Apportionment Operational
AMERS (legacy) Statutory Reporting Operational
AMERS (web) Statutory Reporting Operational
AMERS (New) Tax Provision Operational
AMERS Tax Provision Operational
AMERS Uncertain Tax Positions Operational
APAC (legacy) Corporate Tax Operational
APAC (web) Corporate Tax Operational
APAC (web) E-filing Manager (Corporate Tax) Operational
APAC (web) Fringe Benefits Tax Operational
APAC (legacy) Statutory Reporting Operational
APAC (web) Statutory Reporting Operational
APAC Tax Provision Operational
APAC Trusts (AU) Operational
APAC Uncertain Tax Positions Operational
EMEA (web) BEPS Action Manager Operational
EMEA (legacy) Corporate Tax Operational
EMEA (web) Corporate Tax Operational
EMEA (web) E-filing Manager (Corporate Tax) Operational
EMEA DAC6 Reporter Operational
EMEA (legacy) Statutory Reporting Operational
EMEA (web) Statutory Reporting Operational
EMEA Tax Provision Operational
EMEA Uncertain Tax Positions Operational
Global Trade Operational
Global Trade Content Operational
Global Trade - LATAM Operational
Global Trade - pwd by Integration Point Operational
Govt Connectivity BE - PLDA Operational
Govt Connectivity DE - ATLAS Operational
Govt Connectivity FR - DELTA Operational
Govt Connectivity MX - SAAI/COVE Operational
Govt Connectivity NL - AGS Operational
Govt Connectivity UK - CHIEF/CDS Operational
Govt Connectivity US - ABI/AES Operational
GTM Platform Operational
Implementation Environment Operational
ONESOURCE Classifier Operational
Transports AS2 Operational
Transports Client Interchange Web Service Operational
Transports FTP Operational
Indirect Tax Operational
ONESOURCE Determination Enterprise Cloud (AWS AMER) Operational
ONESOURCE Determination Enterprise Cloud (AWS EMEA) Operational
ONESOURCE Determination Enterprise Cloud (OCI AMER) Operational
ONESOURCE Determination Anywhere (AWS AMER) Operational
ONESOURCE Determination Anywhere (OCI AMER) Operational
Configuration API (AWS AMER) Operational
Configuration API (AWS EMEA) Operational
Configuration API (OCI AMER) Operational
ONESOURCE Determination Original Cloud (AMER) Operational
ONESOURCE Determination Original Dedicated Cloud (AMER) Operational
ONESOURCE Determination Original Dedicated Cloud (EMEA) Operational
Certificate Manager Original Cloud Operational
Certificate Manager Enterprise Cloud Operational
Reports and Analytics Enterprise Cloud Operational
Reporting - Original Cloud Operational
US Tax Content Operational
Canada Tax Content Operational
International Tax Content Operational
Content Extract Operational
Fast Sales Tax Operational
ONESOURCE Property Tax Operational
ONESOURCE Sales and Use Tax Compliance (AMER) Operational
ONESOURCE Indirect Compliance (APAC) Operational
APAC (web) E-filing Manager (Indirect Compliance) Operational
ONESOURCE Indirect Compliance (EMEA) Operational
EMEA (web) E-filing Manager (Indirect Compliance) Operational
ONESOURCE Indirect Compliance (UAT) Operational
ONESOURCE E-Invoicing (PROD) Operational
ONESOURCE E-Invoicing (UAT) Operational
ONESOURCE Determination - On Premise Operational
ONESOURCE Determination (APAC) Operational
IDT Integrations Operational
Address Validation Service Operational
BigCommerce Operational
Coupa Operational
Data File Integrator - Enterprise Cloud Operational
Data File Integrator - Original Cloud Operational
Microsoft Dynamics 365 - Commerce Cloud Operational
Microsoft Dynamics 365FOE Operational
Microsoft Dynamics AX 2012 Operational
Microsoft Dynamics GP Operational
NetSuite Legacy/Direct Operational
NetSuite SuiteTax Operational
Oracle EBS R12 Operational
Oracle Fusion Tax Cloud - 1.x Operational
Oracle Fusion Tax Cloud - 2.x Operational
Salesforce Subscription Management Operational
SAP 5.2B Basic (RFC) Operational
SAP Ariba - Cloud Operational
SAP Ariba - OnPremise Operational
SAP Ariba - Original cloud Operational
SAP Business One Operational
SAP C4/HANA Commerce Cloud Operational
SAP Global Next Operational
SAP Global Tax Service Operational
SAP US Tax S4/HANA Cloud Operational
Trust & Info Rptg Operational
AMERS NRA - FNIS & Users Website Operational
AMERS Tax Information Reporting Operational
AMERS Trust Tax Operational
AMERS Trust Tax Insight Operational
Risk Solutions Operational
AMERS Compliance Learning Operational
AMERS Oden Online (State Rules and Regulations) Operational
AMERS Oden Policy Terminator Operational
AMERS Oden Track (web) Operational
AMERS Regulatory Intelligence Operational
ANZ Compliance Learning Operational
APAC Compliance Learning Operational
APAC Regulatory Intelligence Operational
EMEA Compliance Learning Operational
EMEA Regulatory Intelligence Operational
Tax Brazil Operational
Checkpoint Corporate Operational
ONESOURCE DFe Operational
ONESOURCE Tax Analyser Operational
Tax One for SAP® solutions Operational
Tax Brazil - Tax One Operational
Tax One - Application [AMERS] Operational
Tax One - Application [UAT AMERS] Operational
Sending and Receiving Files [AMERS] Operational
Sending and Receiving Files [UAT AMERS] Operational
File/Email Processing [AMERS] Operational
File/Email Processing [UAT AMERS] Operational
ECF/REINF (messaging/integration) [AMERS] Operational
ECF/REINF (messaging/integration) [UAT AMERS] Operational
Tax Automation [AMERS] Operational
Tax Automation [UAT AMERS] Operational
OBI [AMERS] Operational
OBI [UAT AMERS] Operational
Tax One - Application [EMEA] Operational
Tax One - Application [UAT EMEA] Operational
Sending and Receiving Files [EMEA] Operational
Sending and Receiving Files [UAT EMEA] Operational
File/Email Processing [EMEA] Operational
File/Email Processing [UAT EMEA] Operational
ECF/REINF (messaging/integration) [EMEA] Operational
ECF/REINF (messaging/integration) [UAT EMEA] Operational
Tax Automation [EMEA] Operational
Tax Automation [UAT EMEA] Operational
OBI [EMEA] Operational
OBI [UAT EMEA] Operational
Customer Support Operational
Case Management Dashboard Operational
Platform Operational
Workflow Tools Operational
Data Tools Operational
Direct Tax Operational
Global Trade Operational
Indirect Tax Operational
Trust & Info Rptg Operational
Legal Solutions Operational
Risk Solutions Operational
Tax Brazil Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ONESOURCE Oracle Fusion Rate to Regime Content release for BRAZIL JANUARY 2026 Jan 22, 2026 12:30 - Jan 23, 2026 12:30 CST

ONESOURCE Oracle Fusion Rate to Regime Content release Content for BRAZIL region for JANUARY 2026 has been released. It is available in both Integration UI and customer portal for download.
Posted on Jan 22, 2026 - 05:01 CST

ONESOURCE Oracle Fusion Rate to Regime Content release for LATAM FEBRUARY 2026 Feb 16, 2026 19:00 - Feb 17, 2026 11:45 CST

ONESOURCE Oracle Fusion Rate to Regime Content release Content for LATAM region for FEBRUARY 2026 has been released. It is available in both Integration UI and customer portal for download.
Posted on Feb 16, 2026 - 18:42 CST

ONESOURCE Oracle Fusion Rate to Regime Content release for BRAZIL FEBRUARY 2026 Feb 16, 2026 19:00 - Feb 17, 2026 12:30 CST

ONESOURCE Oracle Fusion Rate to Regime Content release Content for BRAZIL region for FEBRUARY 2026 has been released. It is available in both Integration UI and customer portal for download.
Posted on Feb 16, 2026 - 18:45 CST

ONESOURCE Determination Enterprise Cloud– Version 2026.02 Release Information (UAT EMEA environment) Mar 3, 2026 03:00-07:00 CST

ONESOURCE Determination Enterprise Cloud– Version 2026.02 is being deployed in the UAT EMEA environment on March 03, 2026. Your access to the tax calculation services and the application will not be interrupted.
Posted on Feb 27, 2026 - 03:31 CST

ONESOURCE Determination Enterprise Cloud– Version 2026.02 Release Information (UAT AMER environment) Mar 5, 2026 03:00-09:00 CST

ONESOURCE Determination Enterprise Cloud– Version 2026.02 is being deployed in the UAT AMER environment on March 05, 2026. Your access to the tax calculation services and the application will not be interrupted.
Posted on Feb 27, 2026 - 03:35 CST

ONESOURCE Determination Anywhere – Version 2026.02 Release Information (UAT environment) Mar 5, 2026 05:00-11:00 CST

ONESOURCE Determination Anywhere – Version 2026.02 is being deployed in the UAT environment on March 05, 2026. Your access to the tax calculation services and the application will not be interrupted.
Posted on Feb 27, 2026 - 03:38 CST

ONESOURCE Indirect Compliance Maintenance Event (R2026.03) planned on Thursday 5th March 2026 Mar 5, 2026 07:00-11:00 CST

Database maintenance event in progress to deploy R2026.03

There will be limited service during this deployment.

Posted on Feb 23, 2026 - 02:12 CST

ONESOURCE Indirect Compliance Maintenance Event (R2026.03) planned on Thursday 05th March 2026 Mar 5, 2026 18:30-22:30 CST

Database maintenance event in progress to deploy R2026.03

There will be limited service during this deployment.

Posted on Feb 23, 2026 - 02:15 CST

ONESOURCE Income Tax Maintenance Mar 6, 2026 00:00-01:30 CST

ONESOURCE Income Tax will be undergoing maintenance on Friday, March 6th between 12:00am – 1:30am CT
Posted on Feb 23, 2026 - 11:41 CST

ONESOURCE GTM – AWS Maintenance Mar 8, 2026 00:00-18:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, March 8th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, March 8th, 2026 at 6 PM Eastern time.

The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.

If you have any questions or concerns, please contact Customer Support.

Posted on Jan 20, 2026 - 13:11 CST

ONESOURCE Statutory Reporting - Legacy [EMEA] Mar 21, 2026 00:00 - Mar 22, 2026 00:00 CDT

ONESOURCE Statutory Reporting - Legacy [EMEA] will be undergoing a change as we will be moving our Production environment from our current London data center (LHR2) to our Wokingham (LHR3) data center from 21 March 2026 to 22 March 2026 (Timings TBD)
Posted on Feb 24, 2026 - 09:43 CST

ONESOURCE Corporate Tax - Legacy [EMEA] Mar 21, 2026 00:00 - Mar 23, 2026 00:00 CDT

ONESOURCE Corporate Tax - Legacy [EMEA] will be undergoing a change as we will be moving our Production environment from our current London data centre (LHR2) to our Wokingham (LHR3) data centre from 21 March 2026 to 22 March 2026 (Timings TBD).
Posted on Mar 02, 2026 - 09:40 CST

ONESOURCE Tax Information Reporting System Maintenance 21st March 2026 (AMERS) Mar 21, 2026 22:00 - Mar 22, 2026 07:00 CDT

ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 21st March 2026 until 07:00 A.M. (CT) on 22nd March 2026 for scheduled maintenance.
Posted on Nov 20, 2025 - 05:21 CST

ONESOURCE GTM – AWS Maintenance Mar 22, 2026 00:00-17:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, March 22nd, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, March 22nd, 2026 at 6 PM Eastern time.

The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.

If you have any questions or concerns, please contact Customer Support.

Posted on Jan 20, 2026 - 13:11 CST

ONESOURCE Determination Enterprise Cloud– Version 2026.02 Release Information (PROD EMEA environment) Mar 24, 2026 03:00-07:00 CDT

ONESOURCE Determination Enterprise Cloud– Version 2026.02 is being deployed in the PROD EMEA environment on March 24, 2026. Your access to the tax calculation services and the application will not be interrupted.
Posted on Feb 27, 2026 - 03:41 CST

ONESOURCE Determination Enterprise Cloud– Version 2026.02 Release Information (PROD AMER environment) Mar 31, 2026 03:00-09:00 CDT

ONESOURCE Determination Enterprise Cloud– Version 2026.02 is being deployed in the PROD AMER environment on March 31, 2026. Your access to the tax calculation services and the application will not be interrupted.
Posted on Feb 27, 2026 - 03:42 CST

ONESOURCE Determination Anywhere – Version 2026.02 Release Information (PROD environment) Mar 31, 2026 05:00-11:00 CDT

ONESOURCE Determination Anywhere – Version 2026.02 is being deployed in the PROD environment on March 31, 2026. Your access to the tax calculation services and the application will not be interrupted.
Posted on Feb 27, 2026 - 03:44 CST

ONESOURCE GTM – AWS Maintenance Apr 5, 2026 00:00-17:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, April 5th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, April 5th, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support.

Posted on Feb 25, 2026 - 12:44 CST

ONESOURCE GTM – AWS Maintenance Apr 19, 2026 00:00-17:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, April 19th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, April 19th, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support.

Posted on Feb 25, 2026 - 12:44 CST

ONESOURCE Tax Information Release OTIR Release 26.01 21st April 2026 (AMERS) Apr 21, 2026 19:00 - Apr 22, 2026 06:00 CDT

ONESOURCE Tax Information Reporting Release 26.01 will be installed from 7:00 P.M. (CT) on 21st April 2026 until 06:00 A.M. (CT) on 22nd April 2026. System availability and API's may be affected during release time.
Posted on Nov 20, 2025 - 05:23 CST

ONESOURCE Tax Information Reporting System Maintenance 25th April 2026 (AMERS) Apr 25, 2026 22:00 - Apr 26, 2026 07:00 CDT

ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 25th April until 07:00 A.M. (CT) on 26th April for scheduled maintenance.
Posted on Nov 20, 2025 - 05:24 CST

ONESOURCE GTM – AWS Maintenance May 3, 2026 00:00-17:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, May 3rd, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, May 3rd, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support.

Posted on Feb 25, 2026 - 12:44 CST

ONESOURCE GTM – AWS Maintenance May 17, 2026 00:00-17:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, May 17th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, May 17th, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support.

Posted on Feb 25, 2026 - 12:44 CST

ONESOURCE Tax Information Reporting System Maintenance 23rd May 2026 (AMERS) May 23, 2026 22:00 - May 24, 2026 07:00 CDT

ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 23rd May  2026 until 07:00 A.M. (CT) on 24th May 2026 for scheduled maintenance.
Posted on Nov 20, 2025 - 05:25 CST

ONESOURCE GTM – AWS Maintenance Jun 7, 2026 00:00-17:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, June 7th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, June 7th, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support.

Posted on Feb 25, 2026 - 12:44 CST

ONESOURCE Tax Information Release OTIR Release 26.02 16th June 2026 (AMERS) Jun 16, 2026 19:00 - Jun 17, 2026 06:00 CDT

ONESOURCE Tax Information Reporting Release 26.02 will be installed from 7:00 P.M. (CT) on 16th June 2026 until 06:00 A.M. (CT) on 17th June 2026. System availability and API's may be affected during release time.
Posted on Nov 20, 2025 - 05:26 CST

ONESOURCE GTM – AWS Maintenance Jun 21, 2026 00:00-17:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, June 21th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, June 21th, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support.

Posted on Feb 25, 2026 - 12:44 CST

ONESOURCE Tax Information Reporting System Maintenance 27th June 2026 (AMERS) Jun 27, 2026 22:00 - Jun 28, 2026 07:00 CDT

ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 27th June 2026 until 07:00 A.M. (CT) on 28th June  2026 for scheduled maintenance.
Posted on Nov 20, 2025 - 05:46 CST

ONESOURCE GTM – AWS Maintenance Jul 5, 2026 00:00-17:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, July 5th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, July 5th, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support.

Posted on Feb 25, 2026 - 12:44 CST

ONESOURCE GTM – AWS Maintenance Jul 19, 2026 00:00-17:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, July 19th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, July 19th, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support.

Posted on Feb 25, 2026 - 12:44 CST

ONESOURCE Tax Information Reporting System Maintenance 25th July 2026 (AMERS) Jul 25, 2026 22:00 - Jul 26, 2026 07:00 CDT

ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 25th July 2026 until 07:00 A.M. (CT) on 26th July 2026 for scheduled maintenance.
Posted on Nov 20, 2025 - 05:32 CST

ONESOURCE GTM – AWS Maintenance Aug 9, 2026 00:00-17:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, Aug 9th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, Aug 9th, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support.

Posted on Feb 25, 2026 - 12:44 CST

ONESOURCE Tax Information Release OTIR Release 26.03 11th August 2026 (AMERS) Aug 11, 2026 19:00 - Aug 12, 2026 06:00 CDT

ONESOURCE Tax Information Reporting Release 26.03 will be installed from 7:00 P.M. (CT) on 11th August 2026 until 06:00 A.M. (CT) on 12th August 2026. System availability and API's may be affected during release time.
Posted on Nov 20, 2025 - 05:33 CST

ONESOURCE Tax Information Reporting System Maintenance 22nd August 2026 (AMERS) Aug 22, 2026 22:00 - Aug 23, 2026 07:00 CDT

ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 22nd August 2026 until 07:00 A.M. (CT) on 23rd August 2026 for scheduled maintenance.
Posted on Nov 20, 2025 - 05:34 CST

ONESOURCE GTM – AWS Maintenance Aug 23, 2026 00:00-17:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, Aug 23rd, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, Aug 23rd, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support.

Posted on Feb 25, 2026 - 12:45 CST

ONESOURCE GTM – AWS Maintenance Sep 6, 2026 00:00-17:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, Sep 6th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, Sep 6th, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support.

Posted on Feb 25, 2026 - 12:45 CST

ONESOURCE GTM – AWS Maintenance Sep 20, 2026 00:00-17:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, Sep 20th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, Sep 20th, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support.

Posted on Feb 25, 2026 - 12:45 CST

ONESOURCE Tax Information Release OTIR Release 26.04 20th October 2026 (AMERS) Oct 20, 2026 19:00 - Oct 21, 2026 06:00 CDT

ONESOURCE Tax Information Reporting Release 26.04 will be installed from 7:00 P.M. (CT) on  20th October 2026 until 06:00 A.M. (CT) on 21st October 2026. System availability and API's may be affected during release time.
Posted on Nov 20, 2025 - 05:35 CST

ONESOURCE Tax Information Reporting System Maintenance 24th October 2026 (AMERS) Oct 24, 2026 22:00 - Oct 25, 2026 07:00 CDT

ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 24th October 2026 until 07:00 A.M. (CT) on 25th October 2026 for scheduled maintenance.
Posted on Nov 20, 2025 - 05:36 CST

ONESOURCE Tax Information Reporting System Maintenance 21st November 2026 (AMERS) Nov 21, 2026 22:00 - Nov 22, 2026 07:00 CST

ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 21st November  2026 until 07:00 A.M. (CT) on 22nd November 2026 for scheduled maintenance.
Posted on Nov 20, 2025 - 05:37 CST

ONESOURCE Tax Information Release OTIR Release 26.05 1st December 2026 (AMERS) Dec 1, 2026 19:00 - Dec 2, 2026 06:00 CST

ONESOURCE Tax Information Reporting Release 26.05 will be installed from 7:00 P.M. (CT) on 1st December 2026 until 06:00 A.M. (CT) on 2nd December 2026. System availability and API's may be affected during release time.
Posted on Nov 20, 2025 - 05:38 CST

ONESOURCE Tax Information Release OTIR Release 26.06 22nd December 2026 (AMERS) Dec 22, 2026 19:00 - Dec 23, 2026 06:00 CST

ONESOURCE Tax Information Reporting Release 26.06 will be installed from 7:00 P.M. (CT) on 22nd December 2026 until 06:00 A.M. (CT) on 23rd December 2026. System availability and API's may be affected during release time.
Posted on Nov 20, 2025 - 05:38 CST

ONESOURCE Tax Information Reporting System Maintenance 26th December 2026 (AMERS) Dec 26, 2026 22:00 - Dec 27, 2026 07:00 CST

ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 26th December 2026 until 07:00 A.M. (CT) on 27th December 2026 for scheduled maintenance.
Posted on Nov 20, 2025 - 05:39 CST

ONESOURCE Tax Information Release OTIR Release 26.07 16th February 2027 (AMERS) Feb 16, 2027 19:00 - Feb 17, 2027 06:00 CST

ONESOURCE Tax Information Reporting Release 26.07 will be installed from 7:00 P.M. (CT) on 16th February 2027 until 06:00 A.M. (CT) on 17th February 2027. System availability and API's may be affected during release time.
Posted on Nov 20, 2025 - 05:48 CST
Mar 2, 2026

No incidents reported today.

Mar 1, 2026
Resolved - This incident has been resolved.
Mar 1, 17:58 CST
Investigating - Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
Mar 1, 00:26 CST
Completed - The scheduled maintenance has been completed.
Mar 1, 09:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 06:00 CST
Scheduled - ONESOURCE Statutory Reporting - Web [APAC] will be undergoing scheduled maintenance during Mar 01, 2026 23:00 AEDT to Mar 02, 2026 02:00 AEDT.
Mar 1, 00:04 CST
Completed - The scheduled maintenance has been completed.
Mar 1, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 00:00 CST
Scheduled - ONESOURCE Income Tax will be undergoing maintenance on Sunday, March 1st between 12:00am – 3:00am CT, users may see a brief degradation in the application while we are performing the maintenance.
Feb 26, 16:08 CST
Completed - The scheduled maintenance has been completed.
Mar 1, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 00:00 CST
Scheduled - GoSystem Tax RS will be undergoing maintenance on Sunday, March 1st between 12:00am – 3:00am CT, users may see a brief degradation in the application while we are performing the maintenance.
Feb 26, 16:08 CST
Feb 28, 2026
Completed - The scheduled maintenance has been completed.
Feb 28, 12:30 CST
Scheduled - ONESOURCE Oracle Fusion Rate to Regime Content release Content for US region for MARCH 2026 has been released. It is available in both Integration UI and customer portal for download.
Feb 27, 08:35 CST
Completed - The scheduled maintenance has been completed.
Feb 28, 00:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 19:30 CST
Scheduled - We will be undergoing scheduled maintenance during this time to upgrade Citrix NetScaler.

During this period, you may experience intermittent connectivity issues, and may need to log in again to establish a new session.

Feb 25, 08:12 CST
Feb 27, 2026
Resolved - This incident has been resolved.
Feb 27, 13:14 CST
Monitoring - Dear Customers,

We experienced intermittent UI slowness issues in the ONESOURCE Indirect Tax Determination UAT and PROD environments between 06:30 AM CT and 08:00 AM CT today. We apologize for any inconvenience caused and appreciate your understanding and patience.

Further details will be provided in the formal RCA. If you have any questions, please contact Customer Support.

Feb 27, 12:46 CST
Completed - The scheduled maintenance has been completed.
Feb 27, 12:30 CST
Scheduled - ONESOURCE Oracle Fusion Rate to Regime Content release Content for CANADA region for MARCH 2026 has been released. It is available in both Integration UI and customer portal for download.
Feb 26, 04:54 CST
Completed - The scheduled maintenance has been completed.
Feb 27, 09:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 05:00 CST
Scheduled - ONESOURCE Fringe Benefits Tax[APAC] will be deploying our R30 February 2026 major release and as such will be unavailable from Friday February 27th 22:00 AEDT to Saturday February 28th 02:00 AEDT
Feb 24, 22:17 CST
Resolved - This incident has been resolved.
Feb 27, 08:33 CST
Monitoring - Dear Customers,
We experienced intermittent issues with tax calculation SOAP and REST API in the ONESOURCE Indirect Tax Determination - AMER UAT environment between 6:49 AM CT and 7:04 AM CT AM on Feb 25. The issue has now been resolved. We apologize for any inconvenience and appreciate your understanding and patience.
Further details will be provided in the formal RCA. If you have any questions, please contact Customer Support.

Feb 25, 08:04 CST
Investigating - We are currently experiencing intermittent issues with Tax Calculation feature with our Soap & Rest ApI service.
Feb 25, 07:48 CST
Completed - The scheduled maintenance has been completed.
Feb 27, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 00:00 CST
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 23, 11:38 CST
Completed - The scheduled maintenance has been completed.
Feb 27, 00:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 16:30 CST
Scheduled - ONESOURCE Statutory Reporting - Web [EMEA] will be undergoing scheduled maintenance during Feb 26, 2026 22:30 GMT to Feb 27, 2026 06:30 GMT.
Feb 23, 10:40 CST
Resolved - This incident has been resolved.
Feb 27, 00:02 CST
Investigating - Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
Feb 26, 16:49 CST
Feb 26, 2026
Completed - The scheduled maintenance has been completed.
Feb 26, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 16:00 CST
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 23, 11:38 CST
Completed - The scheduled maintenance has been completed.
Feb 26, 13:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 07:00 CST
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 23, 11:38 CST
Completed - The scheduled maintenance has been completed.
Feb 26, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 04:00 CST
Scheduled - ONESOURCE Statutory Reporting - Web [APAC] will be undergoing scheduled maintenance during Feb 26, 2026 21:00 AEDT to Feb 27, 2026 05:00 AEDT.
Feb 23, 10:40 CST
Completed - The scheduled maintenance has been completed.
Feb 26, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 00:00 CST
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 23, 11:38 CST
Completed - The scheduled maintenance has been completed.
Feb 26, 00:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 21:00 CST
Scheduled - ONESOURCE General Ledger Manager Classic will be unavailable from Feb 25, 2026, 9:00 P.M. (CT) until Feb 26, 2026 12:00 A.M. (CT) for scheduled maintenance.
Feb 25, 08:21 CST
Feb 25, 2026
Completed - The scheduled maintenance has been completed.
Feb 25, 04:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 03:15 CST
Scheduled - ONESOURCE Statutory Reporting - Web [AMERS] will be undergoing scheduled maintenance during Feb 24, 2026 17:30 EST to Feb 25, 2026 05:30 EST.
Feb 25, 03:13 CST
Resolved - This incident has been resolved.
Feb 25, 02:39 CST
Update - Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours . We are working on the data catch up, will notify once complete.
Feb 24, 20:05 CST
Investigating - Reports and Analytics Service in AMER PROD is currently experiencing delay of 6 hours. We are working on the data catch up. Will notify once complete.
Feb 24, 14:46 CST
Completed - The scheduled maintenance has been completed.
Feb 25, 02:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 01:15 CST
Scheduled - ONESOURCE Statutory Reporting - Web [AMERS] will be undergoing scheduled maintenance during Feb 24, 2026 17:30 EST to Feb 25, 2026 03:30 EST.
Feb 25, 01:11 CST
Completed - The scheduled maintenance has been completed.
Feb 25, 00:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 16:30 CST
Scheduled - ONESOURCE Statutory Reporting - Web [AMERS] will be undergoing scheduled maintenance during Feb 24, 2026 17:30 EST to Feb 25, 2026 01:30 EST.
Feb 23, 10:38 CST
Feb 24, 2026
Resolved - This incident has been resolved.
Feb 24, 12:41 CST
Update - We are still working on the Data catch-up and the delay is more than 19 hrs now. We will fix the delay and keep you posted.
Feb 24, 09:12 CST
Update - We are still working on the Data catch-up and the delay is more than 11 hrs now. We will fix the delay and keep you posted.
Feb 24, 02:41 CST
Investigating - Reports and Analytics Service in AMER UAT is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
Feb 23, 20:43 CST
Completed - The scheduled maintenance has been completed.
Feb 24, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 01:00 CST
Scheduled - ONESOURCE Administration > Accounts infrastructure will undergo a technical upgrade to maintain the system performance and reliability. Some services may be temporarily affected during this activity, which is carried out from Tuesday, February 24, 2026, 1:00AM to 4:00AM CDT. We apologize for any inconvenience and appreciate your patience. For any queries, please contact our support team. Thank you for your cooperation.
Feb 13, 11:41 CST
Completed - The scheduled maintenance has been completed.
Feb 24, 01:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 00:00 CST
Scheduled - ONESOURCE Income Tax will be undergoing maintenance on Tuesday, Feb 24th between 12:00am – 1:30am CT
Feb 23, 11:41 CST
Completed - The scheduled maintenance has been completed.
Feb 24, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 21:00 CST
Scheduled - ONESOURCE General Ledger Manager Classic will be unavailable from Feb 23, 2026, 9:00 P.M. (CT) until Feb 24, 2026 12:00 A.M. (CT) for scheduled maintenance.
Feb 23, 02:17 CST
Feb 23, 2026
Resolved - This incident has been resolved.
Feb 23, 04:49 CST
Investigating - Reports and Analytics Service in AMER UAT is currently experiencing delay of around 5 hours. We are working on the data catch up, will notify once complete.
Feb 22, 23:30 CST
Feb 22, 2026
Resolved - This incident has been resolved.
Feb 22, 18:57 CST
Update - Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hrs 40 mins. We are working on the data catch up, will notify once complete.
Feb 22, 01:05 CST
Update - Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
Feb 21, 18:08 CST
Update - We are continuing to experience a delay of around 6 hours for Report and Analytics in AMER PROD. We are working on the data catchup, will notify once complete.
Feb 21, 02:13 CST
Investigating - Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up, will notify once complete.
Feb 20, 15:18 CST
Completed - The scheduled maintenance has been completed.
Feb 22, 17:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 00:00 CST
Scheduled - Thomson Reuters will be performing scheduled maintenance on Sunday, February 22nd, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, February 22nd, 2026 at 6 PM Eastern time.

The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.

If you have any questions or concerns, please contact Customer Support.

Jan 20, 13:11 CST
Completed - The scheduled maintenance has been completed.
Feb 22, 11:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 09:00 CST
Scheduled - Thomson Reuters will be updating the AS2 Certificate for ONESOURCE Global Trade Management on February 22, 2026, at 10:00 am Eastern. If you use AS2 with ONESOURCE GTM and have not received an email with the certificate, please reach out to IntegrationPoint@ThomsonReuters.com with the subject line "AS2 Certificate Update" to receive the certificate.

Please note the current certificate will expire on Saturday, February 28, 2026 at 11:59 PM.

Feb 2, 09:16 CST
Completed - The scheduled maintenance has been completed.
Feb 22, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 00:00 CST
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 9, 10:46 CST
Completed - The scheduled maintenance has been completed.
Feb 22, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 23:00 CST
Scheduled - ONESOURCE Platform will be performing emergency maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team.

Thank you for your cooperation.

Feb 18, 18:43 CST
Feb 21, 2026
Completed - The scheduled maintenance has been completed.
Feb 21, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 16:00 CST
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 9, 10:46 CST
Completed - The scheduled maintenance has been completed.
Feb 21, 13:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 07:00 CST
Update - We will be undergoing scheduled maintenance during this time.
Feb 18, 18:40 CST
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 9, 10:46 CST
Completed - The scheduled maintenance has been completed.
Feb 21, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 00:00 CST
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Feb 9, 10:46 CST
Feb 20, 2026
Completed - The scheduled maintenance has been completed.
Feb 20, 09:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 05:00 CST
Scheduled - ONESOURCE Determination Anywhere 2026.01 patch will be deployed in the UAT environment on February 19, 2026, at 5:00 AM CST and in the PROD environment on February 20, 2026, at 5:00 AM CST. Please coordinate with the ETS team to apply the update to your systems.
Feb 19, 13:49 CST
Completed - The scheduled maintenance has been completed.
Feb 20, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 00:01 CST
Scheduled - ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Feb 9, 10:54 CST
Completed - The scheduled maintenance has been completed.
Feb 20, 04:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 00:01 CST
Scheduled - ONESOURCE Income Tax Workpapers will be undergoing maintenance on Friday, February 20 between 12:00 AM – 4:30 AM CST.
Feb 17, 10:41 CST
Completed - The scheduled maintenance has been completed.
Feb 20, 02:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 23:00 CST
Scheduled - ONESOURCE Tax Provision will be undergoing release and maintenance activities on February 19-20, 2026.
Feb 15, 23:33 CST
Completed - The scheduled maintenance has been completed.
Feb 20, 01:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 00:00 CST
Scheduled - ONESOURCE Income Tax will be undergoing maintenance on Friday, Feb 20th between 12:00am – 1:30am CT
Jan 29, 13:36 CST
Feb 19, 2026
Completed - The scheduled maintenance has been completed.
Feb 19, 23:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 18:00 CST
Scheduled - ONESOURCE Workpapers will be unavailable from Feb 19, 2026, 6:00 P.M. (CT) until Feb 19, 2026 11:00 P.M. (CT) for scheduled maintenance.
Feb 17, 10:38 CST
Completed - The scheduled maintenance has been completed.
Feb 19, 21:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 16:00 CST
Scheduled - ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Feb 9, 10:54 CST
Completed - The scheduled maintenance has been completed.
Feb 19, 20:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 16:01 CST
Scheduled - ONESOURCE Data Query will be undergoing maintenance on Thursday, Feb 19th between 4:00pm – 8:00pm CT.
Feb 17, 19:27 CST
Completed - The scheduled maintenance has been completed.
Feb 19, 17:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 13:00 CST
Scheduled - ONESOURCE Workpapers will be unavailable from Feb 19, 2026, 1:00 P.M. (CT) until Feb 19, 2026 5:00 P.M. (CT) for scheduled maintenance.
Feb 17, 10:38 CST
Completed - The scheduled maintenance has been completed.
Feb 19, 17:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 15:00 CST
Scheduled - ONESOURCE Tax Provision will be undergoing release and maintenance activities on February 19-20, 2026.
Feb 15, 23:30 CST
Completed - The scheduled maintenance has been completed.
Feb 19, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 07:00 CST
Scheduled - ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Feb 9, 10:54 CST
Completed - The scheduled maintenance has been completed.
Feb 19, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 09:00 CST
Scheduled - ONESOURCE Workpapers will be unavailable from Feb 19, 2026, 9:00 A.M. (CT) until Feb 19, 2026 12:00 P.M. (CT) for scheduled
Feb 17, 10:38 CST
Resolved - This incident has been resolved.
Feb 19, 06:38 CST
Update - Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours 30 minutes. We are working on the data catch up, will notify once complete.
Feb 18, 18:16 CST
Investigating - Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
Feb 18, 12:00 CST
Completed - The scheduled maintenance has been completed.
Feb 19, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 01:00 CST
Scheduled - ONESOURCE API Administration will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.

To explore the capabilities of API Administration, please refer to the Guide.

Feb 9, 10:54 CST
Completed - The scheduled maintenance has been completed.
Feb 19, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 22:00 CST
Scheduled - ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Feb 9, 10:54 CST
Completed - The scheduled maintenance has been completed.
Feb 19, 02:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 22:02 CST
Scheduled - Access to all ONESOURCE Trust Tax applications will be suspended beginning at 10:00 P.M. (CT) on Wednesday, February 18, 2026. The 26.01 release of ONESOURCE Trust Tax will be available no later than 2:00 A.M. (CT) on Thursday, February 19.
Feb 17, 19:24 CST
Completed - The scheduled maintenance has been completed.
Feb 19, 01:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 22:01 CST
Scheduled - ONESOURCE Administration > Accounts infrastructure will undergo a technical upgrade to maintain the system performance and reliability. Some services may be temporarily affected during this activity, which is carried out from Wednesday, February 18, 2026, 10:00PM to Thursday, February 19, 2026, 1:00AM CDT. We apologize for any inconvenience and appreciate your patience. For any queries, please contact our support team. Thank you for your cooperation.
Feb 13, 11:41 CST
Feb 18, 2026
Resolved - This incident has been resolved.
Feb 18, 16:12 CST
Update - Login issues for GoSystem Tax RS are resolved, and our team is continuing to investigate intermittent latency.
Feb 18, 15:10 CST
Investigating - We are currently experiencing an issue with the GoSystem Tax RS login feature and our GoSystem Tax RS logins are failing. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.

Further updates will be provided here as soon as we have more information.

Feb 18, 14:08 CST
Resolved - This incident has been resolved.
Feb 18, 08:55 CST
Monitoring - The issue has been mitigated and we are monitoring.

We apologize for any inconvenience and appreciate your understanding and patience.

Feb 10, 00:20 CST
Investigating - OneSource GTM - has received reports of platform issues impacting Export and/or Import Shipment processing done using the TTM Workflow on Content Validation step. Not all shipments are impacted, only those shipments which qualify for EU tariffs are failing when processed through the TTM Workflow.

Workaround is to process the failed shipment using the web page screen. We have identified a fix and are working on mitigating the issue.

We apologize for any inconvenience and appreciate your understanding and patience.

Feb 9, 05:33 CST
Monitoring - The issue has been mitigated and we are monitoring.
Feb 6, 20:34 CST
Identified - Thomson Reuters has identified the root cause and is working on mitigation..
Feb 6, 08:13 CST
Investigating - OneSource GTM - has received reports of platform issues impacting processes which use Content Validations feature. TechOps is investigating the issue.
Feb 6, 05:22 CST
Completed - The scheduled maintenance has been completed.
Feb 18, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 00:00 CST
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team.

Thank you for your cooperation.

Feb 16, 01:08 CST
Completed - The scheduled maintenance has been completed.
Feb 18, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 19:00 CST
Scheduled - ONESOURCE Tax Information Reporting Release 25.07 will be installed from 7:00 P.M. (CT) on 17th February 2026 until 06:00 A.M. (CT) on 18th February 2026. System availability and API's may be affected during release time.
Jan 21, 04:31 CST
Feb 17, 2026
Completed - The scheduled maintenance has been completed.
Feb 17, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 16:00 CST
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team.

Thank you for your cooperation.

Feb 16, 01:07 CST
Completed - The scheduled maintenance has been completed.
Feb 17, 13:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 07:00 CST
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team.

Thank you for your cooperation.

Feb 16, 00:59 CST
Completed - The scheduled maintenance has been completed.
Feb 17, 09:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 06:00 CST
Scheduled - ONESOURCE Administration > Accounts infrastructure will undergo a technical upgrade to maintain the system performance and reliability. Some services may be temporarily affected during this activity, which is carried out from Tuesday, February 17, 2026, 6:00AM to 9:00AM CDT. We apologize for any inconvenience and appreciate your patience. For any queries, please contact our support team. Thank you for your cooperation.
Feb 13, 11:41 CST
Completed - The scheduled maintenance has been completed.
Feb 17, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 00:00 CST
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team.

Thank you for your cooperation.

Feb 16, 00:58 CST
Feb 16, 2026
Resolved - This incident has been resolved.
Feb 16, 22:34 CST
Update - Reports and Analytics Service in AMER PROD is currently experiencing a delay of 7 hours. We are working on catching up with the data. We will notify you once the process is complete.
Feb 16, 18:48 CST
Investigating - Reports and Analytics Service in AMER PROD is currently experiencing a delay of 6 hours. We are working on catching up with the data. We will notify you once the process is complete.
Feb 16, 13:15 CST
Completed - The scheduled maintenance has been completed.
Feb 16, 13:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 09:30 CST
Scheduled - ONESOURCE Corporate Tax NextGen [APAC] will undergo scheduled maintenance and will be unavailable from Tuesday, February 17th 02:30 AEDT to 06:30 AEDT.
Feb 13, 11:30 CST
Completed - The scheduled maintenance has been completed.
Feb 16, 13:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 09:30 CST
Scheduled - ONESOURCE TRUSTS [APAC] will undergo scheduled maintenance and will be unavailable from Tuesday, February 17th 02:30 AEDT to 06:30 AEDT.
Feb 13, 11:30 CST