In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 03, 2026 - 15:30 CDT
Scheduled - ONESOURCE Statutory Reporting - Web [AMERS] will be undergoing scheduled maintenance during June 3, 2026 16:30 EDT to June 4, 2026 02:30 EDT.
Jun 3, 2026 15:30 - Jun 4, 2026 01:30 CDT
Investigating - Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.
Jun 03, 2026 - 11:00 CDT
WorkFlow Tools Operational
AMERS Calendar Operational
AMERS Calendar Classic Operational
AMERS FileRoom Operational
AMERS WorkFlow Operational
AMERS WorkFlow Manager Classic Operational
APAC Calendar Operational
APAC Calendar Classic Operational
APAC FileRoom Operational
APAC WorkFlow Operational
APAC WorkFlow Manager Classic Operational
EMEA Calendar Operational
EMEA Calendar Classic Operational
EMEA FileRoom Operational
EMEA WorkFlow Operational
EMEA WorkFlow Manager Classic Operational
Platform Operational
AMERS (onesourcetax.com) Operational
AMERS (onesourcelogin.com) Operational
AMERS Administration Operational
AMERS API Administration Operational
AMERS UAT (uat.onesourcetax.com) Operational
AMERS UAT (uat.onesourcelogin.com) Operational
APAC (apac1.onesourcetax.com) Operational
APAC (onesourcelogin.com.au) Operational
APAC Administration Operational
APAC API Administration Operational
EMEA (emea1.onesourcetax.com) Operational
EMEA (onesourcelogin.eu) Operational
EMEA Administration Operational
EMEA API Administration Operational
UAT API Administration Operational
Data Tools Operational
AMERS Audit Manager Operational
AMERS DataFlow Operational
AMERS Data Hub Operational
AMERS General Ledger Manager Operational
AMERS R&D Tax Credit Manager Operational
AMERS SAP Trial Balance Integration Operational
AMERS Workpapers Operational
APAC Audit Manager Operational
APAC DataFlow Operational
APAC Data Hub Operational
APAC General Ledger Manager Operational
APAC R&D Tax Credit Manager Operational
APAC SAP Trial Balance Integration Operational
APAC Workpapers Operational
EMEA Audit Manager Operational
EMEA DataFlow Operational
EMEA Data Hub Operational
EMEA General Ledger Manager Operational
EMEA SAP Trial Balance Integration Operational
EMEA R&D Tax Credit Manager Operational
EMEA Workpapers Operational
Direct Tax Under Maintenance
AMERS (web) BEPS Action Manager Operational
AMERS DAC6 Reporter Operational
AMERS Data Query Operational
AMERS GoSystem Tax RS Operational
AMERS GoSystem Tax RS API Operational
AMERS Income Tax Operational
AMERS Income Tax API Operational
AMERS State Apportionment Operational
AMERS (legacy) Statutory Reporting Operational
AMERS (web) Statutory Reporting Under Maintenance
AMERS (New) Tax Provision Operational
AMERS Tax Provision Operational
AMERS Uncertain Tax Positions Operational
APAC (legacy) Corporate Tax Operational
APAC (web) Corporate Tax Operational
APAC (web) E-filing Manager (Corporate Tax) Operational
APAC (web) Fringe Benefits Tax Operational
APAC (legacy) Statutory Reporting Operational
APAC (web) Statutory Reporting Operational
APAC Tax Provision Operational
APAC Trusts (AU) Operational
APAC Uncertain Tax Positions Operational
EMEA (web) BEPS Action Manager Operational
EMEA (legacy) Corporate Tax Operational
EMEA (web) Corporate Tax Operational
EMEA (web) E-filing Manager (Corporate Tax) Operational
EMEA DAC6 Reporter Operational
EMEA (legacy) Statutory Reporting Operational
EMEA (web) Statutory Reporting Operational
EMEA Tax Provision Operational
EMEA Uncertain Tax Positions Operational
Global Trade Operational
Global Trade Content Operational
Global Trade - LATAM Operational
Global Trade - pwd by Integration Point Operational
Govt Connectivity BE - PLDA Operational
Govt Connectivity DE - ATLAS Operational
Govt Connectivity FR - DELTA Operational
Govt Connectivity MX - SAAI/COVE Operational
Govt Connectivity NL - AGS Operational
Govt Connectivity UK - CHIEF/CDS Operational
Govt Connectivity US - ABI/AES Operational
GTM Platform Operational
Implementation Environment Operational
ONESOURCE Classifier Operational
Transports AS2 Operational
Transports Client Interchange Web Service Operational
Transports FTP Operational
Indirect Tax Degraded Performance
ONESOURCE Determination Enterprise Cloud (AWS AMER) Operational
ONESOURCE Determination Enterprise Cloud (AWS EMEA) Operational
ONESOURCE Determination Enterprise Cloud (OCI AMER) Operational
ONESOURCE Determination Enterprise Cloud (OCI MENA) Operational
ONESOURCE Determination Anywhere (AWS AMER) Operational
ONESOURCE Determination Anywhere (OCI AMER) Operational
ONESOURCE Determination Anywhere (OCI MENA) Operational
Configuration API (AWS AMER) Operational
Configuration API (AWS EMEA) Operational
Configuration API (OCI AMER) Operational
Configuration API (OCI MENA) Operational
ONESOURCE Determination Original Cloud (AMER) Operational
ONESOURCE Determination Original Dedicated Cloud (AMER) Operational
ONESOURCE Determination Original Dedicated Cloud (EMEA) Operational
Certificate Manager Original Cloud Operational
Certificate Manager Enterprise Cloud Operational
Reports and Analytics Enterprise Cloud Degraded Performance
Reporting - Original Cloud Operational
US Tax Content Operational
Canada Tax Content Operational
International Tax Content Operational
Content Extract Operational
Fast Sales Tax Operational
ONESOURCE Property Tax Operational
ONESOURCE Sales and Use Tax Compliance (AMER) Operational
ONESOURCE Indirect Compliance (APAC) Operational
APAC (web) E-filing Manager (Indirect Compliance) Operational
ONESOURCE Indirect Compliance (EMEA) Operational
EMEA (web) E-filing Manager (Indirect Compliance) Operational
ONESOURCE Indirect Compliance (UAT) Operational
ONESOURCE E-Invoicing (PROD) Operational
ONESOURCE E-Invoicing (UAT) Operational
ONESOURCE Determination - On Premise Operational
ONESOURCE Determination (APAC) Operational
IDT Integrations Operational
Address Validation Service Operational
BigCommerce Operational
Coupa Operational
Data File Integrator - Enterprise Cloud Operational
Data File Integrator - Original Cloud Operational
Microsoft Dynamics 365 - Commerce Cloud Operational
Microsoft Dynamics 365FOE Operational
Microsoft Dynamics AX 2012 Operational
Microsoft Dynamics GP Operational
NetSuite Legacy/Direct Operational
NetSuite SuiteTax Operational
Oracle EBS R12 Operational
Oracle Fusion Tax Cloud - 1.x Operational
Oracle Fusion Tax Cloud - 2.x Operational
Salesforce Subscription Management Operational
SAP 5.2B Basic (RFC) Operational
SAP Ariba - Cloud Operational
SAP Ariba - OnPremise Operational
SAP Ariba - Original cloud Operational
SAP Business One Operational
SAP C4/HANA Commerce Cloud Operational
SAP Global Next Operational
SAP Global Tax Service Operational
SAP US Tax S4/HANA Cloud Operational
Trust & Info Rptg Operational
AMERS NRA - FNIS & Users Website Operational
AMERS Tax Information Reporting Operational
AMERS Trust Tax Operational
AMERS Trust Tax Insight Operational
Risk Solutions Operational
AMERS Compliance Learning Operational
AMERS Oden Online (State Rules and Regulations) Operational
AMERS Oden Policy Terminator Operational
AMERS Oden Track (web) Operational
AMERS Regulatory Intelligence Operational
ANZ Compliance Learning Operational
APAC Compliance Learning Operational
APAC Regulatory Intelligence Operational
EMEA Compliance Learning Operational
EMEA Regulatory Intelligence Operational
Tax Brazil Operational
Checkpoint Corporate Operational
ONESOURCE DFe Operational
ONESOURCE Tax Analyser Operational
Tax One for SAP® solutions Operational
Tax Brazil - Tax One Operational
AMERS – ONESOURCE Tax One Operational
AMERS – ONESOURCE ECF/REINF Messaging Operational
AMERS - Tax Reform Operational
AMERS - Tax Automation Operational
AMERS - TDM: Tax Data Management Operational
AMERS - OBI: ONESOURCE BRASIL Integration Operational
AMERS - Interfaces Operational
EMEA - ONESOURCE Tax One Operational
EMEA - ONESOURCE ECF/REINF Messaging Operational
EMEA - Tax Reform Operational
EMEA - Tax Automation Operational
EMEA - TDM: Tax Data Management Operational
EMEA - OBI: ONESOURCE BRASIL Integration Operational
EMEA - Interface Operational
Customer Support Operational
Case Management Dashboard Operational
Platform Operational
Workflow Tools Operational
Data Tools Operational
Direct Tax Operational
Global Trade Operational
Indirect Tax Operational
Trust & Info Rptg Operational
Legal Solutions Operational
Risk Solutions Operational
Tax Brazil Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ONESOURCE Income Tax Maintenance Jun 3, 2026 21:00-21:30 CDT

ONESOURCE Income Tax - AMERS will be undergoing maintenance on Wednesday, June 3rd 9pm - 9:30pm CT. ONESOURCE Income Tax - AMERS will be unavailable during this time.
Posted on Jun 03, 2026 - 15:21 CDT

ONESOURCE API Administration UI Emergency Maintenance June 2026 – UAT Jun 4, 2026 00:00-04:00 CDT

ONESOURCE API Administration will undergo Emergency maintenance to fix an issue in UAT. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Posted on Jun 03, 2026 - 09:28 CDT

ONESOURCE Determination Enterprise Cloud– Version 2026.03 Release Information (PROD AMER environment) Jun 4, 2026 04:00-10:00 CDT

ONESOURCE Determination Enterprise Cloud– Version 2026.03 is being deployed in the PROD AMER environment on June 04, 2026. Your access to the tax calculation services and the application will not be interrupted.
Posted on May 01, 2026 - 06:53 CDT

ONESOURCE API Administration UI Emergency Maintenance June 2026 – APAC Jun 4, 2026 05:00-09:00 CDT

ONESOURCE API Administration will undergo Emergency maintenance to fix an issue in APAC . Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Posted on Jun 03, 2026 - 09:29 CDT

ONESOURCE Determination Anywhere – Version 2026.03 Release Information (PROD environment) Jun 4, 2026 06:00-12:00 CDT

ONESOURCE Determination Anywhere – Version 2026.03 is being deployed in the PROD environment on June 04, 2026. Your access to the tax calculation services and the application will not be interrupted.
Posted on May 01, 2026 - 06:59 CDT

Reports and Analytics release Version 2026.05 in EMEA UAT region Jun 4, 2026 08:00-15:00 CDT

The deployment of Reports and Analytics release version 2026.05 in the EMEA UAT environment is scheduled for 08:00 AM to 3:00 PM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period.
Posted on Apr 14, 2026 - 06:18 CDT

ONESOURCE Indirect Compliance Maintenance Event (R2026.06) planned on Thursday 4th June 2026 Jun 4, 2026 08:00-12:00 CDT

Database maintenance event in progress to deploy R2026.06

There will be limited service during this deployment.

Posted on May 25, 2026 - 11:50 CDT

ONESOURCE API Administration UI Emergency Maintenance June 2026 – EMEA Jun 4, 2026 13:00-17:00 CDT

ONESOURCE API Administration will undergo Emergency maintenance to fix an issue in EMEA. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Posted on Jun 03, 2026 - 09:30 CDT

ONESOURCE Statutory Reporting - Web [EMEA] Jun 4, 2026 16:30 - Jun 5, 2026 02:30 CDT

ONESOURCE Statutory Reporting - Web [EMEA] will be undergoing scheduled maintenance during June 4, 2026 22:30 BST to June 5, 2026 08:30 BST.
Posted on May 29, 2026 - 15:54 CDT

ONESOURCE Indirect Compliance Maintenance Event (R2026.06) planned on Thursday 04th June 2026 Jun 4, 2026 19:30-23:30 CDT

Database maintenance event in progress to deploy R2026.06

There will be limited service during this deployment.

Posted on May 25, 2026 - 11:45 CDT

Reports and Analytics release Version 2026.05 in AMER UAT region Jun 5, 2026 04:00-11:00 CDT

The deployment of Reports and Analytics release version 2026.05 in the AMER UAT environment is scheduled for 04:00 AM to 11:00 AM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period.
Posted on Apr 14, 2026 - 06:16 CDT

ONESOURCE IDT Determination Enterprise Cloud – Scheduled maintenance in the AWS AMER PROD environment (June 06) Jun 6, 2026 05:00-09:00 CDT

We are performing a scheduled maintenance in ONESOURCE Determination Enterprise Cloud AWS AMER PROD environment on June 06. This activity may cause brief interruptions to tax calculations. Failed transactions must be reprocessed by customers after maintenance.
Posted on Jun 03, 2026 - 00:46 CDT

ONESOURCE GTM – AWS Maintenance Jun 7, 2026 00:00-17:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, June 7th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, June 7th, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support.

Posted on Feb 25, 2026 - 12:44 CST

ONESOURCE Statutory Reporting - Legacy [EMEA] Jun 7, 2026 18:30-22:30 CDT

Update - ONESOURCE Statutory Reporting - Legacy [EMEA] will be undergoing scheduled maintenance during June 8, 2026 00:30 BST to June 8, 2026 04:30 BST.
Jun 03, 2026 - 04:14 CDT
Scheduled - ONESOURCE Statutory Reporting - Legacy [EMEA] will be undergoing scheduled maintenance during June 8, 2026 00:30 BST to June 8, 2026 04:30 BST.
Jun 03, 2026 - 03:52 CDT

ONESOURCE IDT Determination Enterprise Cloud - Backend Maintenance in the PROD Environment (AMER-AWS) Jun 8, 2026 16:00-18:00 CDT

ONESOURCE Determination Enterprise Cloud (AMER-AWS) - We are performing a maintenance activity in the PROD environment on June 08, 2026, between 05:00 PM - 07:00 PM ET. You may encounter occasional errors with the REST APIs during this activity, which may result in temporary issues with tax calculations. If this happens, simply try your request again.
Posted on May 18, 2026 - 20:25 CDT

Reports and Analytics release Version 2026.05 in EMEA PROD region Jun 10, 2026 08:00-15:00 CDT

The deployment of Reports and Analytics release version 2026.05 in the EMEA PROD environment is scheduled for 08:00 AM to 3:00 PM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period.
Posted on Apr 14, 2026 - 06:22 CDT

ONESOURCE API Administration Backend Services June 2026 release in UAT. Jun 10, 2026 22:00 - Jun 11, 2026 03:00 CDT

ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Posted on Jun 03, 2026 - 02:36 CDT

OSPI Platform – UAT Minor release for June 2026 Jun 11, 2026 00:00-06:00 CDT

ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authentication and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Posted on Jun 01, 2026 - 19:16 CDT

ONESOURCE API Administration Backend Services June 2026 release in all Production regions Jun 11, 2026 01:00-06:00 CDT

ONESOURCE API Administration will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.

To explore the capabilities of API Administration, please refer to the Guide.

Posted on Jun 03, 2026 - 02:38 CDT

Reports and Analytics release Version 2026.05 in AMER PROD region Jun 11, 2026 04:00-11:00 CDT

The deployment of Reports and Analytics release version 2026.05 in the AMER PROD environment is scheduled for 04:00 AM to 11:00 AM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period.
Posted on Apr 14, 2026 - 06:20 CDT

OSPI Platform – APAC Minor release for June 2026 Jun 12, 2026 05:00-11:00 CDT

ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authentication and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Posted on Jun 01, 2026 - 19:18 CDT

OSPI Platform – EMEA Minor release for June 2026 Jun 12, 2026 13:00-19:00 CDT

ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authentication and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Posted on Jun 01, 2026 - 19:19 CDT

UAT - ONESOURCE Platform Emergency Database Maintenance - June 2026. Jun 13, 2026 03:00-09:00 CDT

ONESOURCE Platform will be undergoing emergency maintenance in UAT on Saturday June 13, 03:00 AM CDT - 09:00 AM CDT.
ONESOURCE Platform will be unavailable from Saturday June 13, 3:00 AM CDT to 5:00 AM CDT
In case of any issues, we recommend the users to please retry.
We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.

Posted on Jun 02, 2026 - 10:49 CDT

APAC - ONESOURCE Platform Emergency Database Maintenance - June 2026. Jun 13, 2026 11:00-17:00 CDT

ONESOURCE Platform will be undergoing emergency maintenance in APAC on Saturday, June 13, 11:00 AM CDT to 05:00 PM CDT.
ONESOURCE Platform will be unavailable from Saturday June 13, 11:00 AM CDT to 01:00 PM CDT. In case of any issues, we recommend the users to please retry.
We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.

Posted on Jun 02, 2026 - 10:49 CDT

EMEA - ONESOURCE Platform Emergency Database Maintenance - June 2026. Jun 13, 2026 18:00 - Jun 14, 2026 00:00 CDT

ONESOURCE Platform will be undergoing emergency maintenance in EMEA on Saturday June 13, 06:00 PM CDT to June 13, 11:59 PM CDT.
ONESOURCE Platform will be unavailable from Saturday June 13, 06:00 PM CDT to 08:00 PM CDT. In case of any issues, we recommend the users to please retry.
We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.

Posted on Jun 02, 2026 - 10:49 CDT

OSPI Platform – AMER Minor release for June 2026 Jun 15, 2026 00:00-06:00 CDT

ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authentication and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Posted on Jun 01, 2026 - 19:20 CDT

ONESOURCE Tax Information Release OTIR Release 26.02 16th June 2026 (AMERS) Jun 16, 2026 19:00 - Jun 17, 2026 06:00 CDT

ONESOURCE Tax Information Reporting Release 26.02 will be installed from 7:00 P.M. (CT) on 16th June 2026 until 06:00 A.M. (CT) on 17th June 2026. System availability and API's may be affected during release time.
Posted on Nov 20, 2025 - 05:26 CST

AMER - ONESOURCE Platform Emergency Database Maintenance - June 2026. Jun 20, 2026 02:00-14:00 CDT

ONESOURCE Platform will be undergoing emergency maintenance in AMER on Saturday June 20, 02:00 AM CDT - 02:00 PM CDT.
ONESOURCE Platform will be unavailable from Saturday June 20, 2:00 AM CDT to 4:30 AM CDT.
In case of any issues, we recommend the users to please retry.
We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.

Posted on Jun 02, 2026 - 10:48 CDT

ONESOURCE GTM – AWS Maintenance Jun 21, 2026 00:00-17:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, June 21th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, June 21th, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support.

Posted on Feb 25, 2026 - 12:44 CST

ONESOURCE Tax Information Reporting Maintenance Jun 26, 2026 18:00 - Jun 27, 2026 06:00 CDT

ONESOURCE Tax Information Reporting will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE Tax Information Reporting will be unavailable during this time.
Posted on May 29, 2026 - 11:04 CDT

ONESOURCE Tax Provision Maintenance Jun 26, 2026 18:00 - Jun 27, 2026 06:00 CDT

ONESOURCE Tax Provision - AMERS will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE Tax Provision - AMERS will be unavailable during this time.
Posted on May 29, 2026 - 10:58 CDT

ONESOURCE Trust Tax Maintenance Jun 26, 2026 18:00 - Jun 27, 2026 06:00 CDT

ONESOURCE Trust Tax will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE Trust Tax will be unavailable during this time.
Posted on May 29, 2026 - 11:04 CDT

ONESOURCE Tax Provision Next Gen Maintenance Jun 26, 2026 18:00 - Jun 27, 2026 06:00 CDT

ONESOURCE Tax Provision Next Gen - AMERS will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE Tax Provision Next Gen - AMERS will be unavailable during this time.
Posted on May 29, 2026 - 10:58 CDT

GoSystem Tax RS Maintenance Jun 26, 2026 18:00 - Jun 27, 2026 06:00 CDT

GoSystem Tax RS will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. GoSystem Tax RS will be unavailable during this time.
Posted on May 29, 2026 - 11:11 CDT

ONESOURCE Tax Provision Next Gen Maintenance Jun 26, 2026 18:00 - Jun 27, 2026 06:00 CDT

ONESOURCE Tax Provision Next Gen - EMEA will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE Tax Provision Next Gen - EMEA will be unavailable during this time.
Posted on May 29, 2026 - 10:58 CDT

ONESOURCE Income Tax Maintenance Jun 26, 2026 18:00 - Jun 27, 2026 06:00 CDT

ONESOURCE Income Tax will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE Income Tax will be unavailable during this time.
Posted on May 29, 2026 - 10:59 CDT

ONESOURCE Income Tax Workpapers Maintenance Jun 26, 2026 18:00 - Jun 27, 2026 06:00 CDT

ONESOURCE Income Tax Workpapers will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE Income Tax Workpapers will be unavailable during this time.
Posted on May 29, 2026 - 11:11 CDT

ONESOURCE State Apportionment Maintenance Jun 26, 2026 18:00 - Jun 27, 2026 06:00 CDT

ONESOURCE State Apportionment will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE State Apportionment will be unavailable during this time.
Posted on May 29, 2026 - 11:05 CDT

ONESOURCE General Ledger Manager Maintenance Jun 26, 2026 18:00 - Jun 27, 2026 06:00 CDT

ONESOURCE General Ledger Manager will be undergoing maintenance Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE General Ledger Manager will be unavailable during this time.
Posted on May 29, 2026 - 11:11 CDT

ONESOURCE Sales & Use Tax Compliance Maintenance Jun 26, 2026 18:00 - Jun 27, 2026 06:00 CDT

ONESOURCE Sales & Use Tax Compliance will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE Sales & Use Tax Compliance will be unavailable during this time.
Posted on May 29, 2026 - 11:05 CDT

ONESOURCE Workpapers Maintenance Jun 26, 2026 18:00 - Jun 27, 2026 06:00 CDT

ONESOURCE Workpapers will be undergoing maintenance Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE Workpapers will be unavailable during this time.
Posted on May 29, 2026 - 11:11 CDT

ONESOURCE DataFlow NextGen Maintenance Jun 26, 2026 18:00 - Jun 27, 2026 06:00 CDT

ONESOURCE DataFlow NextGen will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE DataFlow NextGen will be unavailable during this time.
Posted on May 29, 2026 - 11:11 CDT

ONESOURCE Tax Information Reporting System Maintenance 27th June 2026 (AMERS) Jun 27, 2026 22:00 - Jun 28, 2026 07:00 CDT

ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 27th June 2026 until 07:00 A.M. (CT) on 28th June  2026 for scheduled maintenance.
Posted on Nov 20, 2025 - 05:46 CST

ONESOURCE Statutory Reporting - Web [AMERS] Jul 2, 2026 21:30-22:30 CDT

Update - ONESOURCE Statutory Reporting - Web [AMERS] will be undergoing scheduled maintenance during June 2, 2026 22:30 EDT to June 2, 2026 23:30 EDT.
May 27, 2026 - 04:07 CDT
Scheduled - ONESOURCE Statutory Reporting - Web [AMERS] will be undergoing scheduled maintenance during June 1, 2026 22:30 EDT to June 1, 2026 23:30 EDT.
May 25, 2026 - 11:37 CDT

ONESOURCE GTM – AWS Maintenance Jul 5, 2026 00:00-17:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, July 5th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, July 5th, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support.

Posted on Feb 25, 2026 - 12:44 CST

ONESOURCE GTM – AWS Maintenance Jul 19, 2026 00:00-17:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, July 19th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, July 19th, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support.

Posted on Feb 25, 2026 - 12:44 CST

ONESOURCE Tax Information Reporting System Maintenance 25th July 2026 (AMERS) Jul 25, 2026 22:00 - Jul 26, 2026 07:00 CDT

ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 25th July 2026 until 07:00 A.M. (CT) on 26th July 2026 for scheduled maintenance.
Posted on Nov 20, 2025 - 05:32 CST

ONESOURCE GTM – AWS Maintenance Aug 9, 2026 00:00-17:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, Aug 9th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, Aug 9th, 2026 at 6 PM Eastern time.
The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.
If you have any questions or concerns, please contact Customer Support.

Posted on Feb 25, 2026 - 12:44 CST

ONESOURCE Tax Information Release OTIR Release 26.03 11th August 2026 (AMERS) Aug 11, 2026 19:00 - Aug 12, 2026 06:00 CDT

ONESOURCE Tax Information Reporting Release 26.03 will be installed from 7:00 P.M. (CT) on 11th August 2026 until 06:00 A.M. (CT) on 12th August 2026. System availability and API's may be affected during release time.
Posted on Nov 20, 2025 - 05:33 CST

2026 Disaster Recovery Testing for ONESOURCE Determination Enterprise Cloud (AWS EMEA) Aug 22, 2026 00:00-06:00 CDT

Disaster Recovery testing between 12:01 AM CDT and 6 AM CDT. No service interruption expected. Customers hosted in (AWS EMEA) region will continue to have full access to the ONESOURCE Determination tax calculation service and user interface during this DR testing window.
Posted on May 27, 2026 - 16:43 CDT
Jun 3, 2026
Completed - The scheduled maintenance has been completed.
Jun 3, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 05:00 CDT
Scheduled - ONESOURCE Statutory Reporting - Web [APAC] will be undergoing scheduled maintenance during June 3, 2026 20:00 AEDT to June 4, 2026 06:00 AEDT.
May 29, 15:54 CDT
Resolved - This incident has been resolved.
Jun 3, 12:48 CDT
Investigating - We are currently experiencing an issue with the processing feature with our Trust Tax service, which is temporarily unavailable.
Jun 3, 10:28 CDT
Resolved - The data catch-up process has been completed successfully
Jun 3, 03:38 CDT
Update - Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.
Jun 2, 21:10 CDT
Update - Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.
Jun 2, 15:39 CDT
Update - Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours. We are working on the data catch up. Will notify once complete.
Jun 2, 04:00 CDT
Update - Reports and Analytics Service in AMER PROD is currently experiencing delay of around 11 hours. We are working on the data catch up. Will notify once complete.
Jun 1, 21:52 CDT
Identified - Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up, will notify once complete.
Jun 1, 15:33 CDT
Jun 2, 2026
Completed - The scheduled maintenance has been completed.
Jun 2, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 21:00 CDT
Scheduled - ONESOURCE API Administration will undergo emergency maintenance to fix an issue in AMER . Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Jun 1, 15:59 CDT
Jun 1, 2026
Completed - The scheduled maintenance has been completed.
Jun 1, 09:53 CDT
Scheduled - ONESOURCE Oracle Fusion Rate to Regime Content release Content for CANADA region for JUNE 2026 has been released. It is available in Integration UI for download.
May 20, 19:05 CDT
Completed - The scheduled maintenance has been completed.
Jun 1, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 02:00 CDT
Scheduled - ONESOURCE Platform will be performing emergency maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authentication and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
May 30, 19:15 CDT
May 31, 2026
Resolved - This incident has been resolved.
May 31, 20:18 CDT
Investigating - Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.
May 31, 15:40 CDT
Resolved - This incident has been resolved.
May 31, 19:34 CDT
Update - We are continuing to investigate this issue.
May 31, 15:57 CDT
Investigating - Reports and Analytics Service in AMER UAT is currently experiencing delay of around 10 hours. We are working on the data catch up. Will notify once complete.
May 31, 15:55 CDT
Completed - The scheduled maintenance has been completed.
May 31, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 00:00 CDT
Scheduled - ONESOURCE Platform will be performing maintenance on one of our backend services in AMER to ensure optimal performance and reliability.
ONESOURCE Platform will be available during this maintenance.
We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.

May 28, 17:15 CDT
Completed - The scheduled maintenance has been completed.
May 31, 03:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 02:00 CDT
Scheduled - Thomson Reuters will be performing an unplanned maintenance on Sunday, May 31st starting at 2:00 AM Eastern for the US AWS region.  This maintenance is to upgrade database versions for required back-end services.   During this time, clients hosted in the US AWS region will be able to login to their GTM instance, however, will not be able to perform any operation that involves downloading and/or uploading documents or kick off backend services such as workflows.  This maintenance will take approximately 1.30 hour to complete.
May 30, 23:28 CDT
May 30, 2026
Completed - The scheduled maintenance has been completed.
May 30, 22:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 21:30 CDT
Scheduled - ONESOURCE Statutory Reporting - Web [EMEA] will be undergoing scheduled maintenance during May 31, 2026 03:30 BST to May 31, 2026 04:30 BST.
May 25, 11:39 CDT
Completed - The scheduled maintenance has been completed.
May 30, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 23:00 CDT
Scheduled - ONESOURCE Statutory Reporting - Legacy [EMEA] will be undergoing scheduled maintenance during May 30, 2026 5:00 BST to May 30, 2026 19:00 BST.
May 21, 04:07 CDT
Completed - The scheduled maintenance has been completed.
May 30, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 07:00 CDT
Scheduled - ONESOURCE Platform will be performing maintenance on one of our backend services in EMEA to ensure optimal performance and reliability.
ONESOURCE Platform will be available during this maintenance.
We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.

May 28, 17:15 CDT
Completed - The scheduled maintenance has been completed.
May 30, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 05:00 CDT
Scheduled - ONESOURCE Statutory Reporting - Web [APAC] will be undergoing scheduled maintenance during May 30, 2026 20:00 AEDT to May 30, 2026 21:00 AEDT.
May 25, 09:28 CDT
May 29, 2026
Completed - The scheduled maintenance has been completed.
May 29, 16:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 12:30 CDT
Scheduled - ONESOURCE Platform will be performing maintenance on one of our backend services in APAC to ensure optimal performance and reliability.
ONESOURCE Platform will be available during this maintenance.
We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.

May 28, 17:15 CDT
Completed - The scheduled maintenance has been completed.
May 29, 14:31 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 10:30 CDT
Scheduled - Planned maintenance for E Filing service (EFM)
We will be performing maintenance on the E Filing Manager (EFM) to support platform updates and enhancements. During this window, e filing capabilities will be unavailable.

Saturday May 30th, 01:30 AEST to 05:30 AEST

ONESOURCE Trusts (OST) will remain available, and users can continue working as normal. However, submission and communication with tax authorities will not be possible during this time.

May 25, 09:24 CDT
Completed - The scheduled maintenance has been completed.
May 29, 14:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 10:31 CDT
Scheduled - Planned maintenance for E Filing service (EFM)
We will be performing maintenance on the E Filing Manager (EFM) to support platform updates and enhancements. During this window, e filing capabilities will be unavailable.

Saturday May 30th, 01:30 AEST to 05:30 AEST

ONESOURCE Corporate Tax (OCT) will remain available, and users can continue working as normal. However, submission and communication with tax authorities will not be possible during this time.

May 25, 09:22 CDT
Completed - The scheduled maintenance has been completed.
May 29, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 00:00 CDT
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authentication and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
May 7, 16:11 CDT
Completed - The scheduled maintenance has been completed.
May 29, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 00:01 CDT
Scheduled - ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
May 19, 19:50 CDT
Completed - The scheduled maintenance has been completed.
May 29, 00:31 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 00:01 CDT
Scheduled - ONESOURCE Income Tax will be undergoing maintenance on Friday, May 29th between 12:00am – 12:30am CT.
May 28, 12:45 CDT
Completed - The scheduled maintenance has been completed.
May 29, 00:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 00:01 CDT
Scheduled - ONESOURCE Data Query will be undergoing maintenance on Friday, May 29th between 12:00am – 12:30am CT.
May 28, 12:45 CDT
May 28, 2026
Completed - The scheduled maintenance has been completed.
May 28, 23:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 19:30 CDT
Scheduled - Planned maintenance for E Filing service (EFM)
We will be performing maintenance on the E Filing Manager (EFM) to support platform updates and enhancements. During this window, e filing capabilities will be unavailable.

Friday May 29th, 01:30 BST to 05:30 BST

ONESOURCE Corporate Tax (OCT) will remain available, and users can continue working as normal. However, submission and communication with tax authorities will not be possible during this time.

May 25, 09:20 CDT
Completed - The scheduled maintenance has been completed.
May 28, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 16:00 CDT
Scheduled - ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
May 19, 19:48 CDT
Completed - The scheduled maintenance has been completed.
May 28, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 13:00 CDT
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authentication and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
May 7, 16:11 CDT
Completed - The scheduled maintenance has been completed.
May 28, 12:30 CDT
Scheduled - ONESOURCE Oracle Fusion Rate to Regime Content release Content for US region for JUNE 2026 has been released. It is available in Integration UI for download.
May 27, 09:26 CDT
Completed - The scheduled maintenance has been completed.
May 28, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 07:00 CDT
Scheduled - ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
May 19, 19:46 CDT
Completed - The scheduled maintenance has been completed.
May 28, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 05:00 CDT
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authentication and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
May 7, 16:11 CDT
Resolved - This incident has been resolved.
May 28, 10:49 CDT
Monitoring - Issue has been resolved and all clients should be able to login. We will continue to monitor.
May 26, 15:50 CDT
Investigating - Thomson Reuters is investigating an issue where clients are not able to login to the application. We are actively working to get access restored.
May 26, 15:36 CDT
Completed - The scheduled maintenance has been completed.
May 28, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 01:00 CDT
Scheduled - ONESOURCE API Administration will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.

To explore the capabilities of API Administration, please refer to the Guide.

May 19, 19:44 CDT
Completed - The scheduled maintenance has been completed.
May 28, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 22:00 CDT
Scheduled - ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the
Guide.

May 19, 19:41 CDT
May 27, 2026
Completed - The scheduled maintenance has been completed.
May 27, 16:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 16:00 CDT
Scheduled - ONESOURCE Oracle Fusion Rate to Regime Content release Content for AEM region for JUNE 2026 has been released. It is available in Integration UI for download.
May 26, 15:30 CDT
Completed - The scheduled maintenance has been completed.
May 27, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 10:00 CDT
Scheduled - ONESOURCE Determination Anywhere – Version 2026.03 is being deployed in the PROD environment on May 27, 2026. Your access to the tax calculation services and the application will not be interrupted.
May 1, 06:56 CDT
Completed - The scheduled maintenance has been completed.
May 27, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 08:01 CDT
Scheduled - ONESOURCE Determination Enterprise Cloud– Version 2026.03 is being deployed in the PROD MENA environment on May 27, 2026. Your access to the tax calculation services and the application will not be interrupted.
May 1, 06:50 CDT
Completed - The scheduled maintenance has been completed.
May 27, 10:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 09:30 CDT
Update - We will be undergoing scheduled maintenance during this time.
May 27, 04:01 CDT
Scheduled - ONESOURCE Fringe Benefits Tax will be unavailable from Thursday 28th May 2026, 00:30 AEST to Thursday 28th May 2026 01:30 AEST
May 27, 04:00 CDT
Completed - The scheduled maintenance has been completed.
May 27, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 04:00 CDT
Scheduled - ONESOURCE Determination Enterprise Cloud– Version 2026.03 is being deployed in the PROD EMEA environment on May 27, 2026. Your access to the tax calculation services and the application will not be interrupted.
May 1, 06:47 CDT
Completed - The scheduled maintenance has been completed.
May 27, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 00:00 CDT
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authentication and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
May 7, 16:11 CDT
Resolved - This incident has been resolved.
May 27, 03:53 CDT
Investigating - Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete
May 26, 22:14 CDT
May 26, 2026
Completed - The scheduled maintenance has been completed.
May 26, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 00:00 CDT
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authorization and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
May 7, 16:01 CDT
May 25, 2026
Completed - The scheduled maintenance has been completed.
May 25, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 13:00 CDT
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authorization and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
May 7, 16:01 CDT
Completed - The scheduled maintenance has been completed.
May 25, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 05:00 CDT
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authorization and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
May 7, 16:01 CDT
May 24, 2026
Completed - The scheduled maintenance has been completed.
May 24, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 11:00 CDT
Scheduled - Thomson Reuters will be performing an unplanned maintenance on Sunday, May 24th starting at 12:00 PM Eastern for the EU AWS region. This maintenance is to upgrade database versions for required back-end services. During this time, clients hosted in the EU AWS region will be able to login to their GTM instance, however, will not be able to perform any operation that involves downloading and/or uploading documents or kick off backend services such as workflows. This maintenance will take approximately 1 hour to complete.
May 21, 15:56 CDT
Completed - The scheduled maintenance has been completed.
May 24, 10:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 20:00 CDT
Scheduled - Access to ONESOURCE Trust Tax and ONESOURCE Trust Tax Insight applications will be suspended from 8:00 P.M. (CT) on Saturday, May 23, 2026, until 10:00 A.M. (CT) on Sunday, May 24, 2026. We appreciate your understanding while we perform this necessary maintenance.
May 22, 03:06 CDT
Completed - The scheduled maintenance has been completed.
May 24, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 22:00 CDT
Scheduled - ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 23rd May  2026 until 07:00 A.M. (CT) on 24th May 2026 for scheduled maintenance.
Nov 20, 05:25 CST
Resolved - This incident has been resolved.
May 24, 03:25 CDT
Investigating - We are currently experiencing intermittent issues with Launching of Tax Provision for few clients with our Tax Provision service.
May 23, 19:02 CDT
May 23, 2026
Completed - The scheduled maintenance has been completed.
May 23, 06:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 04:45 CDT
Scheduled - ONESOURCE Statutory Reporting - Legacy [APAC] will be undergoing scheduled maintenance during May 23, 2026 19:45 AEDT to May 23, 2026 21:15 AEDT.
May 22, 08:20 CDT
Completed - The scheduled maintenance has been completed.
May 23, 06:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 04:45 CDT
Scheduled - ONESOURCE Platform will be undergoing emergency maintenance in APAC on Saturday May 23, 04:45 AM CDT to 06:15 AM CDT, to complete a required certificate renewal.
ONESOURCE Platform will be unavailable from Saturday May 23, 05:30 AM CDT to 05:40 AM CDT. In case of any issues, we recommend the users to please retry.
We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.

May 19, 15:51 CDT
Completed - The scheduled maintenance has been completed.
May 23, 03:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 02:15 CDT
Scheduled - ONESOURCE Platform will be undergoing emergency maintenance in UAT on Saturday May 23, 02:15 AM - 03:45 AM CDT, to complete a required certificate renewal.
ONESOURCE Platform will be unavailable from Saturday May 23, 03:00 AM CDT to 03:10 AM CDT. In case of any issues, we recommend the users to please retry.
We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.

May 19, 15:51 CDT
Completed - The scheduled maintenance has been completed.
May 23, 03:10 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 03:00 CDT
Scheduled - ONESOURCE Determination Enterprise Cloud in the UAT environment is undergoing database maintenance. UI access will be temporarily unavailable between 3:00 AM and 3:10 AM CDT on May 23rd, 2026. Tax calculation services will not be interrupted.
May 22, 08:37 CDT
Completed - The scheduled maintenance has been completed.
May 23, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 23:00 CDT
Scheduled - ONESOURCE Tax Provision will be undergoing release and maintenance activities on May 22-23, 2026.
May 11, 09:30 CDT
May 22, 2026
Completed - The scheduled maintenance has been completed.
May 22, 17:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 15:00 CDT
Scheduled - ONESOURCE Tax Provision will be undergoing release and maintenance activities on May 22, 2026.
May 11, 09:30 CDT
Completed - The scheduled maintenance has been completed.
May 22, 15:01 CDT
Scheduled - ONESOURCE Tax Provision will be undergoing release and maintenance activities on May 22-23, 2026.
May 11, 09:28 CDT
Completed - The scheduled maintenance has been completed.
May 22, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 00:00 CDT
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authorization and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
May 7, 16:01 CDT
Completed - The scheduled maintenance has been completed.
May 22, 01:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 00:01 CDT
Scheduled - ONESOURCE Income Tax will be undergoing maintenance on Friday, May 22nd between 12:00am – 1:30am CT.
May 19, 13:48 CDT
May 21, 2026
Completed - The scheduled maintenance has been completed.
May 21, 23:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 20:00 CDT
Scheduled - ONESOURCE Workpapers will be unavailable from May 21st, 2026, 8:00 P.M. (CT) until May 21st, 2026 11:30 P.M. (CT) for scheduled maintenance.
May 20, 03:51 CDT
Completed - The scheduled maintenance has been completed.
May 21, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 19:00 CDT
Scheduled - ONESOURCE Data Query will be undergoing maintenance on Thursday, May 21st between 7:00pm – 10:00pm CT.
May 19, 13:48 CDT
Resolved - This incident has been resolved.
May 21, 21:37 CDT
Update - We are continuing to investigate this issue.
May 21, 21:02 CDT
Investigating - ONESOURCE Corporate Tax, ONESOURCE Indirect Tax Compliance, Efiling Manager, ONESOURCE Fringe Benefits Tax Web, Global Accounts Production (Web) [BAROSSA]
May 21, 20:58 CDT
Completed - The scheduled maintenance has been completed.
May 21, 17:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 13:00 CDT
Scheduled - ONESOURCE Workpapers will be unavailable from May 21st, 2026, 1:00 P.M. (CT) until May 21st, 2026 5:00 P.M. (CT) for scheduled maintenance.
May 20, 03:50 CDT
Completed - The scheduled maintenance has been completed.
May 21, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 09:00 CDT
Scheduled - ONESOURCE Workpapers will be unavailable from May 21st, 2026, 9:00 A.M. (CT) until May 21st, 2026 12:00 P.M. (CT) for scheduled maintenance.
May 20, 03:49 CDT
Resolved - This incident has been resolved.
May 21, 09:15 CDT
Investigating - Identificamos uma instabilidade momentânea na funcionalidade de equalização do DataMart, que pode ocasionar a interrupção de alguns processamentos.
May 21, 08:22 CDT
Completed - The scheduled maintenance has been completed.
May 21, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 02:30 CDT
Scheduled - ONESOURCE General Ledger Manager Classic will be unavailable from May 21st, 2026, 2:30 A.M. (CT) until May 21st, 2026 ,8 A.M. (CT) for scheduled maintenance.
May 20, 03:15 CDT
Resolved - This incident has been resolved.
May 21, 06:11 CDT
Investigating - Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
May 20, 21:13 CDT
Completed - The scheduled maintenance has been completed.
May 21, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 00:00 CDT
Scheduled - ONESOURCE General Ledger Manager Classic will be unavailable from May 21st, 2026,12 A.M. (CT) until May 21st, 2026,2 A.M. (CT) for scheduled maintenance.
May 20, 03:14 CDT
May 20, 2026
Completed - The scheduled maintenance has been completed.
May 20, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 00:00 CDT
Scheduled - ONESOURCE Platform will be performing maintenance on one of our backend services in UAT to ensure optimal performance and reliability.

ONESOURCE Platform will be available during this maintenance.

We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.

May 17, 00:17 CDT