Service Under Maintenance
Platform Operational
AMERS (onesourcetax.com) Operational
AMERS (onesourcelogin.com) Operational
AMERS UAT (uat.onesourcetax.com) Operational
AMERS UAT (uat.onesourcelogin.com) Operational
APAC (apac1.onesourcetax.com) Operational
APAC (onesourcelogin.com.au) Operational
EMEA (emea1.onesourcetax.com) Operational
EMEA (onesourcelogin.eu) Operational
WorkFlow Tools Operational
AMERS Audit Manager Operational
AMERS Calendar Operational
AMERS Calendar Classic Operational
AMERS DataFlow Operational
AMERS FileRoom Operational
AMERS General Ledger Manager Operational
AMERS R&D Tax Credit Manager Operational
AMERS WorkFlow Manager Operational
AMERS Workpapers Operational
AMERS User Administration Operational
APAC Audit Manager Operational
APAC Calendar Operational
APAC Calendar Classic Operational
APAC DataFlow Operational
APAC FileRoom Operational
APAC R&D Tax Credit Manager Operational
APAC WorkFlow Manager Operational
APAC Workpapers Operational
APAC User Administration Operational
EMEA Audit Manager Operational
EMEA Calendar Operational
EMEA Calendar Classic Operational
EMEA DataFlow Operational
EMEA FileRoom Operational
EMEA General Ledger Manager Operational
EMEA R&D Tax Credit Manager Operational
EMEA WorkFlow Manager Operational
EMEA Workpapers Operational
EMEA User Administration Operational
Direct Tax Under Maintenance
AMERS (web) BEPS Action Manager Operational
AMERS DAC6 Reporter Operational
AMERS Data Query Operational
AMERS Documenter/Benchmark (legacy) Operational
AMERS GoSystem Tax RS Operational
AMERS GoSystem Tax RS API Operational
AMERS Income Tax Operational
AMERS Income Tax API Operational
AMERS Intercompany Agreements Operational
AMERS Operational Transfer Pricing Operational
AMERS (v2014) Operational Transfer Pricing Operational
AMERS State Apportionment Operational
AMERS (legacy) Statutory Reporting Operational
AMERS (web) Statutory Reporting Under Maintenance
AMERS Tax Provision Operational
AMERS Tax Provision (v2014 and below) Operational
AMERS Transfer Pricing Documenter Operational
AMERS Uncertain Tax Positions Operational
APAC (legacy) Corporate Tax Operational
APAC (web) Corporate Tax Operational
APAC (web) E-filing Manager (Corporate Tax) Operational
APAC (legacy) Fringe Benefits Tax Operational
APAC (web) Fringe Benefits Tax Operational
APAC (legacy) Statutory Reporting Operational
APAC (web) Statutory Reporting Operational
APAC Tax Provision Operational
APAC (v2014) Tax Provision Operational
APAC Trusts (AU) Operational
APAC Uncertain Tax Positions Operational
EMEA (web) BEPS Action Manager Operational
EMEA (legacy) Corporate Tax Operational
EMEA (web) Corporate Tax Operational
EMEA (web) E-filing Manager (Corporate Tax) Operational
EMEA DAC6 Reporter Operational
EMEA Intercompany Agreements Operational
EMEA (legacy) Statutory Reporting Operational
EMEA (web) Statutory Reporting Operational
EMEA Tax Provision Operational
EMEA  (v2014) Tax Provision Operational
EMEA Transfer Pricing Documenter Operational
EMEA Uncertain Tax Positions Operational
Global Trade Operational
Global Trade Content Operational
Global Trade - LATAM Operational
Global Trade - pwd by Integration Point Operational
Govt Connectivity BE - PLDA Operational
Govt Connectivity DE - ATLAS Operational
Govt Connectivity FR - DELTA Operational
Govt Connectivity MX - SAAI/COVE Operational
Govt Connectivity NL - AGS Operational
Govt Connectivity UK - CHIEF/CDS Operational
Govt Connectivity US - ABI/AES Operational
GTM Platform Operational
Implementation Environment Operational
ONESOURCE Classifier Operational
Transports AS2 Operational
Transports Client Interchange Web Service Operational
Transports FTP Operational
Indirect Tax Operational
ONESOURCE Determination Enterprise Cloud (AMER) ? Operational
ONESOURCE Determination Enterprise Cloud (EMEA) ? Operational
ONESOURCE Determination Enterprise Cloud (OCI/AMER) ? Operational
ONESOURCE Determination Original Cloud (AMER) ? Operational
ONESOURCE Determination Original Dedicated Cloud (AMER) ? Operational
ONESOURCE Determination Original Dedicated Cloud (EMEA) ? Operational
Certificate Manager Original Cloud ? Operational
Certificate Manager Enterprise Cloud ? Operational
Reports and Analytics Enterprise Cloud ? Operational
Reporting - Original Cloud ? Operational
US Tax Content ? Operational
Canada Tax Content ? Operational
International Tax Content ? Operational
Content Extract ? Operational
Fast Sales Tax ? Operational
ONESOURCE Property Tax ? Operational
ONESOURCE Sales and Use Tax Compliance (AMER) ? Operational
ONESOURCE Indirect Compliance (APAC) ? Operational
APAC (web) E-filing Manager (Indirect Compliance) Operational
ONESOURCE Indirect Compliance (EMEA) ? Operational
EMEA (web) E-filing Manager (Indirect Compliance) Operational
ONESOURCE Determination - On Premise ? Operational
ONESOURCE Determination (APAC) ? Operational
IDT Integrations ? Operational
Address Validation Service Operational
BigCommerce Operational
Coupa Operational
Data File Integrator - Enterprise Cloud Operational
Data File Integrator - Original Cloud Operational
Microsoft Dynamics 365 - Commerce Cloud Operational
Microsoft Dynamics 365FOE Operational
Microsoft Dynamics AX 2012 Operational
Microsoft Dynamics GP Operational
NetSuite Legacy/Direct Operational
NetSuite SuiteTax Operational
Oracle EBS R12 Operational
Oracle Fusion Tax Cloud - 1.x Operational
Oracle Fusion Tax Cloud - 2.x Operational
Salesforce Subscription Management Operational
SAP 5.2B Basic (RFC) Operational
SAP Ariba - Cloud Operational
SAP Ariba - OnPremise Operational
SAP Ariba - Original cloud Operational
SAP Business One Operational
SAP C4/HANA Commerce Cloud Operational
SAP Global Next Operational
SAP Global Tax Service Operational
SAP US Tax S4/HANA Cloud Operational
Trust & Info Rptg Operational
AMERS NRA - FNIS & Users Website Operational
AMERS Tax Information Reporting Operational
AMERS Trust Tax Operational
AMERS Trust Tax Insight Operational
Legal Solutions Operational
AMERS LEGAL ONE Operational
Legal Tracker - US Operational
Legal Tracker - AUS Operational
Legal Tracker - UK Operational
Legal Tracker - GER Operational
Legal Tracker - CAN Operational
Risk Solutions Operational
AMERS Compliance Learning Operational
AMERS Oden Online (State Rules and Regulations) Operational
AMERS Oden Policy Terminator Operational
AMERS Oden Track (web) Operational
AMERS Regulatory Intelligence Operational
ANZ Compliance Learning Operational
APAC Compliance Learning Operational
APAC Regulatory Intelligence Operational
EMEA Compliance Learning Operational
EMEA Regulatory Intelligence Operational
Tax Brazil Operational
Checkpoint Corporate Operational
EFD-REINF Operational
MASTERSAF DW | MASTERSAF GF Operational
ONESOURCE DFe Operational
ONESOURCE ECF Operational
ONESOURCE eSOCIAL Operational
ONESOURCE Smart Operational
ONESOURCE Tax Analyser Operational
Tax One Operational
Tax One for SAP® solutions Operational
Customer Support Operational
Platform & Workflow Tools Operational
Direct Tax Operational
LATAM Direct Tax Operational
Global Trade Operational
LATAM Global Trade Operational
Indirect Tax Operational
Trust & Info Rptg Operational
Legal Solutions Operational
LATAM Legal Solutions Operational
Risk Solutions Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Reports and Analytics Version 23.6 release in AMER UAT region Jun 7, 2023 03:50-09:00 CDT
The deployment of Reports and Analytics release version 23.6 in the AMER UAT environment is scheduled for 3:50 AM to 7 AM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period.
Posted on Jun 06, 2023 - 09:11 CDT
ONESOURCE Statutory Reporting Citrix [EMEA] Jun 8, 2023 22:30 - Jun 9, 2023 02:30 CDT
ONESOURCE Statutory Reporting Citrix [EMEA] will be undergoing scheduled maintenance from Friday Jun 09th 03:30 GMT to Friday Jun 09th 07:30 GMT.
Posted on Jun 06, 2023 - 10:50 CDT
ONESOURCE Income Tax Jun 9, 2023 00:00-01:30 CDT
ONESOURCE Income Tax will be undergoing maintenance on Friday, June 9th between 12:00am – 1:30am CT.
Posted on Jun 06, 2023 - 08:33 CDT
ONESOURCE Determination – Enterprise cloud Version 2023.3 Release Information (EMEA Region) Jun 9, 2023 14:00-17:00 CDT
ONESOURCE Determination – Enterprise cloud Version 2023.3 is being deployed in the Production environment. Your access to the Tax Calculation Services will not be impacted by this deployment.
Posted on May 17, 2023 - 13:06 CDT
UAT - ONESOURCE Platform Security Maintenance Database servers patching for May 2023 & User administration SQL server maintenance Jun 10, 2023 02:30-07:30 CDT
ONESOURCE Platform will be undergoing maintenance in UAT on Saturday June 10, 02:30 AM - 07:30 AM CST.
o ONESOURCE Platform will be unavailable from 4:00 AM CST to 4:15 AM CST.
Posted on May 09, 2023 - 15:20 CDT
APAC - ONESOURCE Platform Security Maintenance Database servers patching for May 2023 & User administration SQL server maintenance Jun 10, 2023 11:00-17:00 CDT
ONESOURCE Platform will be undergoing maintenance in APAC on Saturday June 10, 11:00 AM - 05:00 PM CST. ONESOURCE Platform will be unavailable from 1:00 PM CST to 1:15 PM CST.
Posted on May 09, 2023 - 15:30 CDT
EMEA - ONESOURCE Platform Security Maintenance Database servers patching for May 2023 & User administration SQL server maintenance Jun 10, 2023 20:00 - Jun 11, 2023 02:00 CDT
ONESOURCE Platform will be undergoing maintenance in EMEA on Saturday June 10, 08:00 PM – Sunday June 11, 02:00 AM CST.
ONESOURCE Platform will be unavailable from 10:00 PM CST to 10:15 PM CST.
Posted on May 09, 2023 - 15:36 CDT
ONESOURCE Platform Database Maintenance Event and its Impact to the ONESOURCE Determination-Enterprise cloud customers hosted in the EMEA region Jun 10, 2023 22:00-22:15 CDT
Due to the ONESOURCE Platform databases maintenance event, ONESOURCE Determination – Enterprise cloud customers (hosted in the EMEA data center) who are using the REST API will not be able to access the ONESOURCE Determination Tax Calculation service on Saturday June 10, 2023 from 10 PM to 10:15 PM CDT.
Posted on May 11, 2023 - 15:26 CDT
AMER - ONESOURCE Platform Security Maintenance Database servers patching for May 2023 & User administration SQL server maintenance Jun 11, 2023 01:30-07:30 CDT
ONESOURCE Platform will be undergoing maintenance in AMER on Sunday June 11, 01:30 AM - 07:30 AM CST.
ONESOURCE Platform will be unavailable from 4:00 AM CST to 4:30 AM CST.
Posted on May 09, 2023 - 15:41 CDT
ONESOURCE Platform Database Maintenance Event and its Impact to the ONESOURCE Determination-Enterprise cloud customers hosted in the AMER region Jun 11, 2023 04:00-04:30 CDT
Due to the ONESOURCE Platform databases maintenance event, ONESOURCE Determination – Enterprise cloud customers who are using the REST API will not be able to access the ONESOURCE Determination Tax Calculation service on Sunday June 11, 2023 from 4 AM to 4:30 AM CDT.
Posted on May 11, 2023 - 12:37 CDT
Reports and Analytics Version 23.6 release in EMEA PROD region Jun 13, 2023 11:50-17:00 CDT
The deployment of Reports and Analytics release version 23.6 in the EMEA PROD environment is scheduled for 11:50 AM to 3 PM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period.
Posted on Jun 01, 2023 - 05:26 CDT
Reports and Analytics Version 23.6 release in AMER PROD region Jun 14, 2023 03:50-09:00 CDT
The deployment of Reports and Analytics release version 23.6 in the AMER PROD environment is scheduled for 3:50 AM to 7 AM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period.
Posted on Jun 01, 2023 - 05:27 CDT
ONESOURCE Determination – Enterprise cloud Version 2023.3 Release Information (AMER Region) Jun 16, 2023 03:00-07:00 CDT
ONESOURCE Determination – Enterprise cloud Version 2023.3 is being deployed in the Production environment. Your access to the tax calculation services will not be interrupted.
Posted on May 17, 2023 - 15:35 CDT
OSPI Platform – UAT Major release for June 2023 Jun 20, 2023 00:00-06:00 CDT
ONESOURCE Platform will be undergoing maintenance on Tuesday June 20, 00:00 AM - 06:00 AM CST
Posted on May 11, 2023 - 16:04 CDT
OSPI Platform – APAC Production Major release for June 2023 Jun 21, 2023 07:00-13:00 CDT
ONESOURCE Platform will be undergoing maintenance on Wednesday June 21, 07:00 AM - 01:00 PM CST.
Posted on May 02, 2023 - 10:59 CDT
OSPI Platform – EMEA Production Major release for June 2023 Jun 21, 2023 16:00-22:00 CDT
ONESOURCE Platform will be undergoing maintenance on Wednesday June 21, 04:00 PM - 10:00 PM CST.
Posted on May 02, 2023 - 12:47 CDT
OSPI Platform – AMER Production Major release for June 2023 Jun 22, 2023 00:00-06:00 CDT
ONESOURCE Platform will be undergoing maintenance on Thursday June 22, 00:00 AM - 06:00 AM CST
Posted on May 02, 2023 - 12:52 CDT
ONESOURCE Income Tax Jun 23, 2023 00:00-01:30 CDT
ONESOURCE Income Tax will be undergoing maintenance on Friday, June 23 between 12:00am – 1:30am CST.
Posted on Jan 04, 2023 - 12:35 CST
Legal Tracker Scheduled System Maintenance Jun 24, 2023 09:00-17:00 CDT
Tracker will be undergoing maintenance and unavailable on Saturday 6/24/2023 from 9:00 AM PST to 5:00 PM PST
Posted on Apr 13, 2023 - 16:05 CDT
ONESOURCE Tax Information Reporting System Maintenance (AMERS) Jun 24, 2023 20:00 - Jun 25, 2023 10:00 CDT
ONESOURCE Tax Information Reporting will be unavailable from 08:00 P.M. (CT) on 6/24 until 10:00 A.M. (CT) on 6/25 for scheduled maintenance.
Posted on Jan 31, 2023 - 11:34 CST
ONESOURCE Platform Security Maintenance Application server patching for June 2023 -UAT Jun 27, 2023 00:00-04:00 CDT
ONESOURCE Platform will be undergoing maintenance in UAT on Tuesday June 27, 00:00 AM - 4:00 AM CST.
Users may experience degraded performance from 2:00 AM CST to 2:30 AM CST only.
Posted on May 29, 2023 - 17:12 CDT
ONESOURCE Platform Security Maintenance Application server patching for June 2023 -APAC Jun 28, 2023 07:00-11:00 CDT
ONESOURCE Platform will be undergoing maintenance in APAC on Wednesday June 28, 07:00 AM - 11:00 AM CST.
Users may experience degraded performance from 9:15 AM CST to 9:45 AM CST only.
Posted on May 29, 2023 - 17:20 CDT
ONESOURCE Platform Security Maintenance Application servers patching for June 2023 - EMEA Jun 28, 2023 18:00-22:00 CDT
ONESOURCE Platform will be undergoing maintenance in EMEA on Wednesday June 28, 06:00 PM - 10:00 PM CST.
Users may experience degraded performance from 8:15 PM CST to 8:45 PM CST only.
Posted on May 29, 2023 - 17:34 CDT
ONESOURCE Platform Security Maintenance Application servers patching for June 2023 - AMER Jun 30, 2023 00:00-06:00 CDT
ONESOURCE Platform will be undergoing maintenance in AMER on Friday June 30, 00:00 AM - 6:00 AM CST.
Users may experience degraded performance from 3:15 AM CST to 3:45 AM CST only.
Posted on May 29, 2023 - 17:42 CDT
ONESOURCE Income Tax Jul 21, 2023 00:00-01:30 CDT
ONESOURCE Income Tax will be undergoing maintenance on Friday, July 21 between 12:00am – 1:30am CST.
Posted on Jan 04, 2023 - 12:41 CST
Legal Tracker Scheduled System Maintenance Jul 22, 2023 09:00-17:00 CDT
Tracker will be undergoing maintenance and unavailable on Saturday 7/22/2023 from 9:00 AM PST to 5:00 PM PST
Posted on Apr 13, 2023 - 16:05 CDT
ONESOURCE Tax Information Reporting System Maintenance (AMERS) Jul 22, 2023 20:00 - Jul 23, 2023 10:00 CDT
ONESOURCE Tax Information Reporting will be unavailable from 08:00 P.M. (CT) on 7/22 until 10:00 A.M. (CT) on 7/23 for scheduled maintenance.
Posted on Jan 31, 2023 - 11:34 CST
Legal Tracker Scheduled System Maintenance Aug 19, 2023 09:00-17:00 CDT
Tracker will be undergoing maintenance and unavailable on Saturday 8/19/2023 from 9:00 AM PST to 5:00 PM PST
Posted on Apr 13, 2023 - 16:05 CDT
ONESOURCE Income Tax Aug 25, 2023 00:00-01:30 CDT
ONESOURCE Income Tax will be undergoing maintenance on Friday, Aug 25 between 12:00am – 1:30am CST.
Posted on Jan 04, 2023 - 12:41 CST
ONESOURCE Tax Information Reporting System Maintenance (AMERS) Aug 26, 2023 20:00 - Aug 27, 2023 10:00 CDT
ONESOURCE Tax Information Reporting will be unavailable from 08:00 P.M. (CT) on 8/26 until 10:00 A.M. (CT) on 8/27 for scheduled maintenance.
Posted on Jan 31, 2023 - 11:34 CST
ONESOURCE Income Tax Sep 22, 2023 00:00-01:30 CDT
ONESOURCE Income Tax will be undergoing maintenance on Friday, Sept 22 between 12:00am – 1:30am CST.
Posted on Jan 04, 2023 - 12:41 CST
Legal Tracker Scheduled System Maintenance Sep 23, 2023 09:00-17:00 CDT
Tracker will be undergoing maintenance and unavailable on Saturday 9/23/2023 from 9:00 AM PST to 5:00 PM PST
Posted on Apr 13, 2023 - 16:05 CDT
ONESOURCE Tax Information Reporting System Maintenance (AMERS) Sep 23, 2023 20:00 - Sep 24, 2023 10:00 CDT
ONESOURCE Tax Information Reporting will be unavailable from 08:00 P.M. (CT) on 9/23 until 10:00 A.M. (CT) on 9/24 for scheduled maintenance.
Posted on Jan 31, 2023 - 12:09 CST
Legal Tracker Scheduled System Maintenance Oct 21, 2023 09:00-17:00 CDT
Tracker will be undergoing maintenance and unavailable on Saturday 10/21/2023 from 9:00 AM PST to 5:00 PM PST
Posted on Apr 13, 2023 - 16:05 CDT
ONESOURCE Tax Information Reporting System Maintenance (AMERS) Oct 21, 2023 20:00 - Oct 22, 2023 10:00 CDT
ONESOURCE Tax Information Reporting will be unavailable from 08:00 P.M. (CT) on 10/21 until 10:00 A.M. (CT) on 10/22 for scheduled maintenance.
Posted on Jan 31, 2023 - 12:09 CST
ONESOURCE Income Tax Oct 27, 2023 00:00-01:30 CDT
ONESOURCE Income Tax will be undergoing maintenance on Friday, Oct 27 between 12:00am – 1:30am CST.
Posted on Jan 04, 2023 - 12:41 CST
Legal Tracker Scheduled System Maintenance Nov 25, 2023 09:00-17:00 CST
Tracker will be undergoing maintenance and unavailable on Saturday 11/25/2023 from 9:00 AM PST to 5:00 PM PST
Posted on Apr 13, 2023 - 16:05 CDT
ONESOURCE Tax Information Reporting System Maintenance (AMERS) Nov 25, 2023 20:00 - Nov 26, 2023 10:00 CST
ONESOURCE Tax Information Reporting will be unavailable from 08:00 P.M. (CT) on 11/25 until 10:00 A.M. (CT) on 11/26 for scheduled maintenance.
Posted on Jan 31, 2023 - 12:09 CST
Legal Tracker Scheduled System Maintenance Dec 23, 2023 09:00-17:00 CST
Tracker will be undergoing maintenance and unavailable on Saturday 12/23/2023 from 9:00 AM PST to 5:00 PM PST
Posted on Apr 13, 2023 - 16:05 CDT
ONESOURCE Tax Information Reporting System Maintenance (AMERS) Dec 23, 2023 20:00 - Dec 24, 2023 10:00 CST
ONESOURCE Tax Information Reporting will be unavailable from 08:00 P.M. (CT) on 12/23 until 10:00 A.M. (CT) on 12/24 for scheduled maintenance.
Posted on Jan 31, 2023 - 12:27 CST
Past Incidents
Jun 6, 2023
Reports and Analytics Version 23.6 release in EMEA UAT region
Completed - The scheduled maintenance has been completed.
Jun 6, 17:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 11:50 CDT
Scheduled - The deployment of Reports and Analytics release version 23.6 in the EMEA UAT environment is scheduled for 11:50 AM to 3 PM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period.
Jun 1, 11:50 CDT
ONESOURCE Income Tax Workpapers
Completed - The scheduled maintenance has been completed.
Jun 6, 01:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 00:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
May 31, 08:13 CDT
Scheduled - ONESOURCE Income Tax Workpapers will be undergoing maintenance on Tuesday, June 6th, between 12:00 AM – 1:30AM CST
May 31, 05:38 CDT
Jun 5, 2023
ONESOURCE E-filing Manager Tax NextGen [APAC]
Completed - The scheduled maintenance has been completed.
Jun 5, 14:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 10:31 CDT
Scheduled - ONESOURCE E-filing Manager Tax NextGen [APAC] will be undergoing scheduled maintenance from Tuesday Jun 06th 01:30 AEST to Tuesday Jun 06th 05:30 AEST.
May 31, 06:25 CDT
ONESOURCE Corporate Tax NextGen [APAC]
Completed - The scheduled maintenance has been completed.
Jun 5, 14:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 10:31 CDT
Scheduled - ONESOURCE Corporate Tax NextGen [APAC] will be undergoing scheduled maintenance from Tuesday Jun 06th 01:30 AEST to Tuesday Jun 06th 05:30 AEST.
May 31, 06:24 CDT
ONESOURCE Corporate Tax NextGen [EMEA]
Completed - The scheduled maintenance has been completed.
Jun 5, 01:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 21:30 CDT
Scheduled - ONESOURCE Corporate Tax NextGen [EMEA] will be undergoing scheduled maintenance from Monday Jun 05th 02:30 GMT to Monday Jun 05th 06:30 GMT.
May 31, 06:13 CDT
ONESOURCE E-filing Manager Tax NextGen [EMEA]
Completed - The scheduled maintenance has been completed.
Jun 5, 01:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 21:30 CDT
Scheduled - ONESOURCE E-filing Manager Tax NextGen [EMEA] will be undergoing scheduled maintenance from Monday Jun 05th 02:30 GMT to Monday Jun 05th 06:30 GMT.
May 31, 06:14 CDT
ONESOURCE Corporate Tax - EMEA
Completed - The scheduled maintenance has been completed.
Jun 5, 01:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 21:30 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 30, 03:29 CDT
Jun 4, 2023
ONESOURCE Data Query
Completed - The scheduled maintenance has been completed.
Jun 4, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 18:00 CDT
Scheduled - ONESOURCE Data Query will be undergoing maintenance from Friday, June 2 6:00pm – Sunday, June 4 11:00pm CT. Data Query will be unavailable during this time.
May 23, 10:14 CDT
General Ledger Manager [AMERS]
Resolved - This issue has been resolved and the application is currently working for all clients
Jun 4, 19:39 CDT
Investigating - The General Ledger Manager application is experiencing performance issues in Import modules and we are actively investigating it. We will post an update once resolved.
Jun 2, 12:47 CDT
ONESOURCE Global Trade (pwrd by Integration Point) - Data Center Maintenance
Completed - The scheduled maintenance has been completed.
Jun 4, 17:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 00:00 CDT
Scheduled - Thomson Reuters will be performing a scheduled server maintenance on Sunday, June 4, 2023, beginning at 1:00 am Eastern/Midnight Central. During this maintenance period clients will experience a degradation of services for the majority of the 17 hour window, and should expect multiple periods of downtime.

This will affect PRODUCTION only clients hosted in the US and Germany Data Centers.

Any questions or concerns, please email IntegrationPoint@ThomsonReuters.com
May 24, 12:46 CDT
ONESOURCE APIGEE API Certificate Renewal in EMEA
Completed - The scheduled maintenance has been completed.
Jun 4, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 03:01 CDT
Scheduled - ONESOURCE APIGEE APIs will be undergoing maintenance in EMEA on Sunday June 4, 03:00 AM - 05:00 AM CST.
In EMEA, ONESOURCE APIGEE API’s token generation will be unavailable for 5 minutes between 3:20 AM CST to 3:50 AM CST.
ONESOURCE Platform will be available during this maintenance.
May 29, 16:16 CDT
ONESOURCE APIGEE API Certificate Renewal in AMER
Completed - The scheduled maintenance has been completed.
Jun 4, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 03:01 CDT
Scheduled - ONESOURCE APIGEE APIs will be undergoing maintenance in AMER on Sunday June 4, 03:00 AM - 05:00 AM CST.
In AMER, ONESOURCE APIGEE API’s token generation will be unavailable for 5 minutes between 3:20 AM CST to 3:50 AM CST.
ONESOURCE Platform will be available during this maintenance.
May 29, 16:21 CDT
ONESOURCE APIGEE API Certificate Renewal in APAC
Completed - The scheduled maintenance has been completed.
Jun 4, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 03:01 CDT
Scheduled - ONESOURCE APIGEE APIs will be undergoing maintenance in APAC on Sunday June 4, 03:00 AM - 05:00 AM CST.
In APAC, ONESOURCE APIGEE API’s token generation will be unavailable for 5 minutes between 3:20 AM CST to 3:50 AM CST.
ONESOURCE Platform will be available during this maintenance.
May 29, 14:40 CDT
ONESOURCE platform Emergency maintenance on June 4, 2023 and its impact to the REST API users
Completed - The scheduled maintenance has been completed.
Jun 4, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 03:00 CDT
Scheduled - ONESOURCE platform is performing an emergency maintenance. Between 3:20 AM to 3:50 AM CDT your REST API calls might not be able to access the ONESOURCE Determination Tax calculation services for up to 5 minutes.
May 26, 15:10 CDT
Jun 3, 2023

No incidents reported.

Jun 2, 2023
ONESOURCE Sales and Use Tax Compliance - SC Returns
Completed - The scheduled maintenance has been completed.
Jun 2, 16:50 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 16:47 CDT
Scheduled - ONESOURCE Sales and Use Tax apologizes for the inconvenience that this may cause. For the state of SC, the company is still waiting for e-file approval through the state due to technical issues with ONESOURCE Sales and Use Tax. A notice will be sent as soon as the return can be processed.
Jun 2, 16:33 CDT
Jun 1, 2023
ONESOURCE Indirect Compliance Maintenance Event (R2023.06) planned on Thursday 1st June 2023
Completed - The scheduled maintenance has been completed.
Jun 1, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 00:02 CDT
Scheduled - Database maintenance event in progress to deploy R2023.06

There will be limited service during this deployment.
May 25, 10:29 CDT
ONESOURCE Indirect Compliance Maintenance Event (R2023.06) planned on Thursday 1st June 2023
Completed - The scheduled maintenance has been completed.
Jun 1, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 21:00 CDT
Scheduled - Database maintenance event in progress to deploy R2023.06

There will be limited service during this deployment.
May 25, 10:28 CDT
May 31, 2023
May 30, 2023
ONESOURCE Income Tax
Completed - The scheduled maintenance has been completed.
May 30, 23:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 23:00 CDT
Scheduled - ONESOURCE Income Tax will be undergoing maintenance on Tuesday, May 30th between 11:00pm – 11:30pm CT.
May 30, 17:22 CDT
ONESOURCE Indirect Compliance - Sales and Use Tax Version 23.05.1 Release
Completed - The scheduled maintenance has been completed.
May 30, 07:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 03:15 CDT
Scheduled - ONESOURCE Sales and Use Tax Compliance is being updated with version 23.05.1 between 12:00 AM to 4:00 AM CDT. Please click on the link below to access the release notes.

https://helpcenter.thomsonreuters.com/onesource-sales-use-online-help-2/Content/release_notes_HTML/Release_notes_introduction.htm?tocpath=Release%20Notes%7C_____0
May 30, 03:10 CDT
May 29, 2023
General Ledger Manager [AMERS]
Completed - The scheduled maintenance has been completed.
May 29, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 19:00 CDT
Scheduled - We will be undergoing scheduled maintenance and the application will not be accessible during this time.
Mar 22, 15:36 CDT
ONESOURCE Corporate Tax NextGen [APAC]
Completed - The scheduled maintenance has been completed.
May 29, 14:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 10:30 CDT
Update - We will be undergoing scheduled maintenance during this time.
May 25, 12:52 CDT
Update - ONESOURCE Corporate Tax NextGen [APAC] will be undergoing scheduled maintenance from Tuesday May 30th 01:30 AEST to Tuesday May 30th 05:30 AEST.
May 25, 12:45 CDT
Scheduled - ONESOURCE Corporate Tax NextGen [APAC] will be undergoing scheduled maintenance from Tuesday May 30th 01:30 AEST to Tuesday May 30th 05:30 AEST.
May 24, 02:50 CDT
ONESOURCE E-filing Manager Tax NextGen [APAC]
Completed - The scheduled maintenance has been completed.
May 29, 14:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 10:30 CDT
Update - We will be undergoing scheduled maintenance during this time.
May 25, 12:48 CDT
Scheduled - ONESOURCE E-filing Manager Tax NextGen [APAC] will be undergoing scheduled maintenance from Tuesday May 30th 01:30 AEST to Tuesday May 30th 05:30 AEST.
May 24, 02:50 CDT
ONESOURCE Corporate Tax NextGen [EMEA]
Completed - The scheduled maintenance has been completed.
May 29, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 22:00 CDT
Scheduled - ONESOURCE Corporate Tax NextGen [EMEA] will be undergoing scheduled maintenance during this time.
May 24, 02:26 CDT
ONESOURCE E-filing Manager Tax NextGen [EMEA]
Completed - The scheduled maintenance has been completed.
May 29, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 22:00 CDT
Scheduled - ONESOURCE E-filing Manager Tax NextGen [EMEA] will be undergoing scheduled maintenance during this time.
May 24, 02:26 CDT
May 28, 2023
ONESOURCE Fringe Benefits Tax NextGen [APAC]
Completed - The scheduled maintenance has been completed.
May 28, 13:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 09:00 CDT
Scheduled - ONESOURCE Fringe Benefits Tax NextGen [APAC] will be undergoing scheduled maintenance from Monday, May 29th 12:00 AEST to Monday, May 29th 04:00 AEST.
May 19, 03:16 CDT
ONESOURCE Tax Information Reporting System Maintenance (AMERS)
Completed - The scheduled maintenance has been completed.
May 28, 10:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 20:00 CDT
Scheduled - ONESOURCE Tax Information Reporting will be unavailable from 08:00 P.M. (CT) on 5/27 until 10:00 A.M. (CT) on 5/28 for scheduled maintenance.
Jan 31, 11:21 CST
ONESOURCE Trust Tax Maintenance Scheduled for May 27-28
Completed - The scheduled maintenance has been completed.
May 28, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 22:00 CDT
Scheduled - ONESOURCE Trust Tax will be unavailable from 10:00 P.M. (CT) on Saturday, May 27, 2023, until 06:00 A.M. (CT) on Sunday, May 28, 2023, for scheduled maintenance.

Start date/time (in US Central) – Saturday, May 27, 2023, 10:00 PM (CT)
Duration – 8 hours

We appreciate your understanding while we perform this necessary maintenance.
May 23, 14:09 CDT
ONESOURCE Tax Information Reporting Maintenance Scheduled for May 27-28
Completed - The scheduled maintenance has been completed.
May 28, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 22:00 CDT
Scheduled - ONESOURCE Tax Information Reporting will be unavailable from 10:00 P.M. (CT) on Saturday, May 27, 2023, until 06:00 A.M. (CT) on Sunday, May 28, 2023, for scheduled maintenance.

Start date/time (in US Central) – Saturday, May 27, 2023, 10:00 PM (CT)
Duration – 8 hours

We appreciate your understanding while we perform this necessary maintenance.
May 23, 10:18 CDT
ONESOURCE Determination - Original shared cloud - Reporting Database Maintenance on May 27, 2023
Completed - The scheduled maintenance has been completed.
May 28, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 20:00 CDT
Update - ONESOURCE Determination – Original shared cloud is undergoing a maintenance between 8 PM to 11:59 PM CDT. During this maintenance window, users will not be able to access the Determination Reporting function. However, users can continue to access the Tax Calculation services and other Determination functions.
May 25, 09:41 CDT
Scheduled - .
May 25, 09:35 CDT
May 27, 2023
ONESOURCE Fringe Benefits Tax NextGen [APAC]
Completed - The scheduled maintenance has been completed.
May 27, 13:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 09:00 CDT
Scheduled - ONESOURCE Fringe Benefits Tax NextGen [APAC] will be undergoing scheduled maintenance from Sunday, May 28th 12:00 AEST to Sunday, May 28th 04:00 AEST.
May 19, 03:19 CDT
ONESOURCE APIGEE API Certificate Renewal in UAT
Completed - The scheduled maintenance has been completed.
May 27, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 03:00 CDT
Scheduled - ONESOURCE APIGEE APIs will be undergoing maintenance in UAT on Saturday May 27, 03:00 AM - 05:00 AM CST.
In UAT, ONESOURCE APIGEE API’s token generation will be unavailable for 5 minutes between 3:25 AM CST to 3:55 AM CST.
ONESOURCE Platform will be available during this maintenance.
May 24, 16:35 CDT
May 26, 2023
ONESOURCE Tax Provision [AMERS]
Completed - The scheduled maintenance has been completed.
May 26, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 23:00 CDT
Scheduled - ONESOURCE Tax Provision users may experience intermittent outage due to maintenance activities.
May 16, 16:17 CDT
ONESOURCE Income Tax
Completed - The scheduled maintenance has been completed.
May 26, 01:32 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 00:00 CDT
Scheduled - ONESOURCE Income Tax will be undergoing maintenance on Friday, May 26th between 12:00am – 1:30am CT.
May 5, 12:33 CDT
May 25, 2023
ONESOURCE Tax Provision [EMEA]
Completed - The scheduled maintenance has been completed.
May 25, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 15:01 CDT
Scheduled - ONESOURCE Tax Provision users may experience intermittent outage due to maintenance activities.
May 16, 16:17 CDT
OSPI Platform – AMER Production Major release for May 2023
Completed - The scheduled maintenance has been completed.
May 25, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 00:00 CDT
Scheduled - ONESOURCE Platform will be undergoing maintenance on Thursday May 25, 00:00 AM - 06:00 AM CST.
Mar 28, 11:53 CDT
May 24, 2023
OSPI Platform – EMEA Production Major release for May 2023
Completed - The scheduled maintenance has been completed.
May 24, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 16:00 CDT
Scheduled - ONESOURCE Platform will be undergoing maintenance on Wednesday May 24, 04:00 PM - 10:00 PM CST
Mar 28, 11:47 CDT
OSPI Platform – APAC Production Major release for May 2023
Completed - The scheduled maintenance has been completed.
May 24, 13:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 07:00 CDT
Scheduled - ONESOURCE Platform will be undergoing maintenance on Wednesday May 24, 07:00 AM - 01:00 PM CST
Mar 28, 11:41 CDT
May 23, 2023
OSPI Platform – UAT Major release for May 2023
Completed - The scheduled maintenance has been completed.
May 23, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 00:00 CDT
Scheduled - ONESOURCE Platform will be undergoing maintenance in UAT on Tuesday May 23, 00:00 AM - 06:00 AM CST
May 9, 09:15 CDT
ONESOURCE Statutory Reporting [AMERS]
Completed - The scheduled maintenance has been completed.
May 23, 01:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 20:30 CDT
Scheduled - ONESOURCE Statutory Reporting [AMERS] will be undergoing scheduled maintenance during this time.
May 19, 11:08 CDT
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