Welcome to the Thomson Reuters Corporate Tax and Trade Status page – This is the centralized resource for real-time visibility into the performance and availability of all Thomson Reuters Corporate Tax and Trade products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our Corporate Tax and Trade product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
For proactive notifications, subscribe to updates to receive alerts about status changes and incidents affecting your specific Corporate Tax and Trade products.
Get email notifications whenever Thomson Reuters Corporates creates, updates or resolves an incident.
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 03, 2026 - 15:30 CDT
Scheduled - ONESOURCE Statutory Reporting - Web [AMERS] will be undergoing scheduled maintenance during June 3, 2026 16:30 EDT to June 4, 2026 02:30 EDT.
Jun 3, 202615:30 - Jun 4, 202601:30 CDT
Investigating - Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.
Jun 03, 2026 - 11:00 CDT
ONESOURCE Income Tax - AMERS will be undergoing maintenance on Wednesday, June 3rd 9pm - 9:30pm CT. ONESOURCE Income Tax - AMERS will be unavailable during this time. Posted on
Jun 03, 2026 - 15:21 CDT
ONESOURCE API Administration will undergo Emergency maintenance to fix an issue in UAT. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide. Posted on
Jun 03, 2026 - 09:28 CDT
ONESOURCE Determination Enterprise Cloud– Version 2026.03 is being deployed in the PROD AMER environment on June 04, 2026. Your access to the tax calculation services and the application will not be interrupted. Posted on
May 01, 2026 - 06:53 CDT
ONESOURCE API Administration will undergo Emergency maintenance to fix an issue in APAC . Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide. Posted on
Jun 03, 2026 - 09:29 CDT
ONESOURCE Determination Anywhere – Version 2026.03 is being deployed in the PROD environment on June 04, 2026. Your access to the tax calculation services and the application will not be interrupted. Posted on
May 01, 2026 - 06:59 CDT
The deployment of Reports and Analytics release version 2026.05 in the EMEA UAT environment is scheduled for 08:00 AM to 3:00 PM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period. Posted on
Apr 14, 2026 - 06:18 CDT
ONESOURCE API Administration will undergo Emergency maintenance to fix an issue in EMEA. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide. Posted on
Jun 03, 2026 - 09:30 CDT
ONESOURCE Statutory Reporting - Web [EMEA] will be undergoing scheduled maintenance during June 4, 2026 22:30 BST to June 5, 2026 08:30 BST. Posted on
May 29, 2026 - 15:54 CDT
The deployment of Reports and Analytics release version 2026.05 in the AMER UAT environment is scheduled for 04:00 AM to 11:00 AM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period. Posted on
Apr 14, 2026 - 06:16 CDT
We are performing a scheduled maintenance in ONESOURCE Determination Enterprise Cloud AWS AMER PROD environment on June 06. This activity may cause brief interruptions to tax calculations. Failed transactions must be reprocessed by customers after maintenance. Posted on
Jun 03, 2026 - 00:46 CDT
Thomson Reuters will be performing scheduled maintenance on Sunday, June 7th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, June 7th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
Update -
ONESOURCE Statutory Reporting - Legacy [EMEA] will be undergoing scheduled maintenance during June 8, 2026 00:30 BST to June 8, 2026 04:30 BST.
Jun 03, 2026 - 04:14 CDT
Scheduled -
ONESOURCE Statutory Reporting - Legacy [EMEA] will be undergoing scheduled maintenance during June 8, 2026 00:30 BST to June 8, 2026 04:30 BST.
Jun 03, 2026 - 03:52 CDT
ONESOURCE Determination Enterprise Cloud (AMER-AWS) - We are performing a maintenance activity in the PROD environment on June 08, 2026, between 05:00 PM - 07:00 PM ET. You may encounter occasional errors with the REST APIs during this activity, which may result in temporary issues with tax calculations. If this happens, simply try your request again. Posted on
May 18, 2026 - 20:25 CDT
The deployment of Reports and Analytics release version 2026.05 in the EMEA PROD environment is scheduled for 08:00 AM to 3:00 PM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period. Posted on
Apr 14, 2026 - 06:22 CDT
ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide. Posted on
Jun 03, 2026 - 02:36 CDT
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authentication and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation. Posted on
Jun 01, 2026 - 19:16 CDT
ONESOURCE API Administration will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
To explore the capabilities of API Administration, please refer to the Guide. Posted on
Jun 03, 2026 - 02:38 CDT
The deployment of Reports and Analytics release version 2026.05 in the AMER PROD environment is scheduled for 04:00 AM to 11:00 AM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period. Posted on
Apr 14, 2026 - 06:20 CDT
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authentication and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation. Posted on
Jun 01, 2026 - 19:18 CDT
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authentication and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation. Posted on
Jun 01, 2026 - 19:19 CDT
ONESOURCE Platform will be undergoing emergency maintenance in UAT on Saturday June 13, 03:00 AM CDT - 09:00 AM CDT. ONESOURCE Platform will be unavailable from Saturday June 13, 3:00 AM CDT to 5:00 AM CDT In case of any issues, we recommend the users to please retry. We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation. Posted on
Jun 02, 2026 - 10:49 CDT
ONESOURCE Platform will be undergoing emergency maintenance in APAC on Saturday, June 13, 11:00 AM CDT to 05:00 PM CDT. ONESOURCE Platform will be unavailable from Saturday June 13, 11:00 AM CDT to 01:00 PM CDT. In case of any issues, we recommend the users to please retry. We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation. Posted on
Jun 02, 2026 - 10:49 CDT
ONESOURCE Platform will be undergoing emergency maintenance in EMEA on Saturday June 13, 06:00 PM CDT to June 13, 11:59 PM CDT. ONESOURCE Platform will be unavailable from Saturday June 13, 06:00 PM CDT to 08:00 PM CDT. In case of any issues, we recommend the users to please retry. We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation. Posted on
Jun 02, 2026 - 10:49 CDT
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authentication and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation. Posted on
Jun 01, 2026 - 19:20 CDT
ONESOURCE Tax Information Reporting Release 26.02 will be installed from 7:00 P.M. (CT) on 16th June 2026 until 06:00 A.M. (CT) on 17th June 2026. System availability and API's may be affected during release time. Posted on
Nov 20, 2025 - 05:26 CST
ONESOURCE Platform will be undergoing emergency maintenance in AMER on Saturday June 20, 02:00 AM CDT - 02:00 PM CDT. ONESOURCE Platform will be unavailable from Saturday June 20, 2:00 AM CDT to 4:30 AM CDT. In case of any issues, we recommend the users to please retry. We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation. Posted on
Jun 02, 2026 - 10:48 CDT
Thomson Reuters will be performing scheduled maintenance on Sunday, June 21th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, June 21th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
ONESOURCE Tax Information Reporting will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE Tax Information Reporting will be unavailable during this time. Posted on
May 29, 2026 - 11:04 CDT
ONESOURCE Tax Provision - AMERS will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE Tax Provision - AMERS will be unavailable during this time. Posted on
May 29, 2026 - 10:58 CDT
ONESOURCE Trust Tax will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE Trust Tax will be unavailable during this time. Posted on
May 29, 2026 - 11:04 CDT
ONESOURCE Tax Provision Next Gen - AMERS will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE Tax Provision Next Gen - AMERS will be unavailable during this time. Posted on
May 29, 2026 - 10:58 CDT
GoSystem Tax RS will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. GoSystem Tax RS will be unavailable during this time. Posted on
May 29, 2026 - 11:11 CDT
ONESOURCE Tax Provision Next Gen - EMEA will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE Tax Provision Next Gen - EMEA will be unavailable during this time. Posted on
May 29, 2026 - 10:58 CDT
ONESOURCE Income Tax will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE Income Tax will be unavailable during this time. Posted on
May 29, 2026 - 10:59 CDT
ONESOURCE Income Tax Workpapers will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE Income Tax Workpapers will be unavailable during this time. Posted on
May 29, 2026 - 11:11 CDT
ONESOURCE State Apportionment will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE State Apportionment will be unavailable during this time. Posted on
May 29, 2026 - 11:05 CDT
ONESOURCE General Ledger Manager will be undergoing maintenance Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE General Ledger Manager will be unavailable during this time. Posted on
May 29, 2026 - 11:11 CDT
ONESOURCE Sales & Use Tax Compliance will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE Sales & Use Tax Compliance will be unavailable during this time. Posted on
May 29, 2026 - 11:05 CDT
ONESOURCE Workpapers will be undergoing maintenance Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE Workpapers will be unavailable during this time. Posted on
May 29, 2026 - 11:11 CDT
ONESOURCE DataFlow NextGen will be undergoing maintenance on Friday, June 26th 6pm – Saturday, June 27th 6am CT. ONESOURCE DataFlow NextGen will be unavailable during this time. Posted on
May 29, 2026 - 11:11 CDT
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 27th June 2026 until 07:00 A.M. (CT) on 28th June 2026 for scheduled maintenance. Posted on
Nov 20, 2025 - 05:46 CST
Update -
ONESOURCE Statutory Reporting - Web [AMERS] will be undergoing scheduled maintenance during June 2, 2026 22:30 EDT to June 2, 2026 23:30 EDT.
May 27, 2026 - 04:07 CDT
Scheduled -
ONESOURCE Statutory Reporting - Web [AMERS] will be undergoing scheduled maintenance during June 1, 2026 22:30 EDT to June 1, 2026 23:30 EDT.
May 25, 2026 - 11:37 CDT
Thomson Reuters will be performing scheduled maintenance on Sunday, July 5th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, July 5th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, July 19th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, July 19th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 25th July 2026 until 07:00 A.M. (CT) on 26th July 2026 for scheduled maintenance. Posted on
Nov 20, 2025 - 05:32 CST
Thomson Reuters will be performing scheduled maintenance on Sunday, Aug 9th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, Aug 9th, 2026 at 6 PM Eastern time. The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances. If you have any questions or concerns, please contact Customer Support. Posted on
Feb 25, 2026 - 12:44 CST
ONESOURCE Tax Information Reporting Release 26.03 will be installed from 7:00 P.M. (CT) on 11th August 2026 until 06:00 A.M. (CT) on 12th August 2026. System availability and API's may be affected during release time. Posted on
Nov 20, 2025 - 05:33 CST
Disaster Recovery testing between 12:01 AM CDT and 6 AM CDT. No service interruption expected. Customers hosted in (AWS EMEA) region will continue to have full access to the ONESOURCE Determination tax calculation service and user interface during this DR testing window. Posted on
May 27, 2026 - 16:43 CDT
Completed -
The scheduled maintenance has been completed.
Jun 3, 15:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 05:00 CDT
Scheduled -
ONESOURCE Statutory Reporting - Web [APAC] will be undergoing scheduled maintenance during June 3, 2026 20:00 AEDT to June 4, 2026 06:00 AEDT.
May 29, 15:54 CDT
Resolved -
This incident has been resolved.
Jun 3, 12:48 CDT
Investigating -
We are currently experiencing an issue with the processing feature with our Trust Tax service, which is temporarily unavailable.
Jun 3, 10:28 CDT
Resolved -
The data catch-up process has been completed successfully
Jun 3, 03:38 CDT
Update -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.
Jun 2, 21:10 CDT
Update -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.
Jun 2, 15:39 CDT
Update -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours. We are working on the data catch up. Will notify once complete.
Jun 2, 04:00 CDT
Update -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 11 hours. We are working on the data catch up. Will notify once complete.
Jun 1, 21:52 CDT
Identified -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up, will notify once complete.
Jun 1, 15:33 CDT
Completed -
The scheduled maintenance has been completed.
Jun 2, 01:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 21:00 CDT
Scheduled -
ONESOURCE API Administration will undergo emergency maintenance to fix an issue in AMER . Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Jun 1, 15:59 CDT
Completed -
The scheduled maintenance has been completed.
Jun 1, 09:53 CDT
Scheduled -
ONESOURCE Oracle Fusion Rate to Regime Content release Content for CANADA region for JUNE 2026 has been released. It is available in Integration UI for download.
May 20, 19:05 CDT
Completed -
The scheduled maintenance has been completed.
Jun 1, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 02:00 CDT
Scheduled -
ONESOURCE Platform will be performing emergency maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authentication and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
May 30, 19:15 CDT
Resolved -
This incident has been resolved.
May 31, 20:18 CDT
Investigating -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.
May 31, 15:40 CDT
Resolved -
This incident has been resolved.
May 31, 19:34 CDT
Update -
We are continuing to investigate this issue.
May 31, 15:57 CDT
Investigating -
Reports and Analytics Service in AMER UAT is currently experiencing delay of around 10 hours. We are working on the data catch up. Will notify once complete.
May 31, 15:55 CDT
Completed -
The scheduled maintenance has been completed.
May 31, 04:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 00:00 CDT
Scheduled -
ONESOURCE Platform will be performing maintenance on one of our backend services in AMER to ensure optimal performance and reliability. ONESOURCE Platform will be available during this maintenance. We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.
May 28, 17:15 CDT
Completed -
The scheduled maintenance has been completed.
May 31, 03:30 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 02:00 CDT
Scheduled -
Thomson Reuters will be performing an unplanned maintenance on Sunday, May 31st starting at 2:00 AM Eastern for the US AWS region. This maintenance is to upgrade database versions for required back-end services. During this time, clients hosted in the US AWS region will be able to login to their GTM instance, however, will not be able to perform any operation that involves downloading and/or uploading documents or kick off backend services such as workflows. This maintenance will take approximately 1.30 hour to complete.
May 30, 23:28 CDT
Completed -
The scheduled maintenance has been completed.
May 30, 22:30 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 21:30 CDT
Scheduled -
ONESOURCE Statutory Reporting - Web [EMEA] will be undergoing scheduled maintenance during May 31, 2026 03:30 BST to May 31, 2026 04:30 BST.
May 25, 11:39 CDT
Completed -
The scheduled maintenance has been completed.
May 30, 13:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 23:00 CDT
Scheduled -
ONESOURCE Statutory Reporting - Legacy [EMEA] will be undergoing scheduled maintenance during May 30, 2026 5:00 BST to May 30, 2026 19:00 BST.
May 21, 04:07 CDT
Completed -
The scheduled maintenance has been completed.
May 30, 11:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 07:00 CDT
Scheduled -
ONESOURCE Platform will be performing maintenance on one of our backend services in EMEA to ensure optimal performance and reliability. ONESOURCE Platform will be available during this maintenance. We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.
May 28, 17:15 CDT
Completed -
The scheduled maintenance has been completed.
May 30, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 05:00 CDT
Scheduled -
ONESOURCE Statutory Reporting - Web [APAC] will be undergoing scheduled maintenance during May 30, 2026 20:00 AEDT to May 30, 2026 21:00 AEDT.
May 25, 09:28 CDT
Completed -
The scheduled maintenance has been completed.
May 29, 16:30 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 12:30 CDT
Scheduled -
ONESOURCE Platform will be performing maintenance on one of our backend services in APAC to ensure optimal performance and reliability. ONESOURCE Platform will be available during this maintenance. We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.
May 28, 17:15 CDT
Completed -
The scheduled maintenance has been completed.
May 29, 14:31 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 10:30 CDT
Scheduled -
Planned maintenance for E Filing service (EFM) We will be performing maintenance on the E Filing Manager (EFM) to support platform updates and enhancements. During this window, e filing capabilities will be unavailable.
Saturday May 30th, 01:30 AEST to 05:30 AEST
ONESOURCE Trusts (OST) will remain available, and users can continue working as normal. However, submission and communication with tax authorities will not be possible during this time.
May 25, 09:24 CDT
Completed -
The scheduled maintenance has been completed.
May 29, 14:30 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 10:31 CDT
Scheduled -
Planned maintenance for E Filing service (EFM) We will be performing maintenance on the E Filing Manager (EFM) to support platform updates and enhancements. During this window, e filing capabilities will be unavailable.
Saturday May 30th, 01:30 AEST to 05:30 AEST
ONESOURCE Corporate Tax (OCT) will remain available, and users can continue working as normal. However, submission and communication with tax authorities will not be possible during this time.
May 25, 09:22 CDT
Completed -
The scheduled maintenance has been completed.
May 29, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 00:00 CDT
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authentication and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
May 7, 16:11 CDT
Completed -
The scheduled maintenance has been completed.
May 29, 05:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 00:01 CDT
Scheduled -
ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
May 19, 19:50 CDT
Completed -
The scheduled maintenance has been completed.
May 28, 23:30 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 19:30 CDT
Scheduled -
Planned maintenance for E Filing service (EFM) We will be performing maintenance on the E Filing Manager (EFM) to support platform updates and enhancements. During this window, e filing capabilities will be unavailable.
Friday May 29th, 01:30 BST to 05:30 BST
ONESOURCE Corporate Tax (OCT) will remain available, and users can continue working as normal. However, submission and communication with tax authorities will not be possible during this time.
May 25, 09:20 CDT
Completed -
The scheduled maintenance has been completed.
May 28, 21:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 16:00 CDT
Scheduled -
ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
May 19, 19:48 CDT
Completed -
The scheduled maintenance has been completed.
May 28, 19:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 13:00 CDT
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authentication and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
May 7, 16:11 CDT
Completed -
The scheduled maintenance has been completed.
May 28, 12:30 CDT
Scheduled -
ONESOURCE Oracle Fusion Rate to Regime Content release Content for US region for JUNE 2026 has been released. It is available in Integration UI for download.
May 27, 09:26 CDT
Completed -
The scheduled maintenance has been completed.
May 28, 12:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 07:00 CDT
Scheduled -
ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
May 19, 19:46 CDT
Completed -
The scheduled maintenance has been completed.
May 28, 11:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 05:00 CDT
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authentication and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
May 7, 16:11 CDT
Resolved -
This incident has been resolved.
May 28, 10:49 CDT
Monitoring -
Issue has been resolved and all clients should be able to login. We will continue to monitor.
May 26, 15:50 CDT
Investigating -
Thomson Reuters is investigating an issue where clients are not able to login to the application. We are actively working to get access restored.
May 26, 15:36 CDT
Completed -
The scheduled maintenance has been completed.
May 28, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 01:00 CDT
Scheduled -
ONESOURCE API Administration will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
To explore the capabilities of API Administration, please refer to the Guide.
May 19, 19:44 CDT
Completed -
The scheduled maintenance has been completed.
May 28, 03:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 22:00 CDT
Scheduled -
ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
May 19, 19:41 CDT
Completed -
The scheduled maintenance has been completed.
May 27, 16:01 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 16:00 CDT
Scheduled -
ONESOURCE Oracle Fusion Rate to Regime Content release Content for AEM region for JUNE 2026 has been released. It is available in Integration UI for download.
May 26, 15:30 CDT
Completed -
The scheduled maintenance has been completed.
May 27, 16:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 10:00 CDT
Scheduled -
ONESOURCE Determination Anywhere – Version 2026.03 is being deployed in the PROD environment on May 27, 2026. Your access to the tax calculation services and the application will not be interrupted.
May 1, 06:56 CDT
Completed -
The scheduled maintenance has been completed.
May 27, 12:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 08:01 CDT
Scheduled -
ONESOURCE Determination Enterprise Cloud– Version 2026.03 is being deployed in the PROD MENA environment on May 27, 2026. Your access to the tax calculation services and the application will not be interrupted.
May 1, 06:50 CDT
Completed -
The scheduled maintenance has been completed.
May 27, 10:30 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 09:30 CDT
Update -
We will be undergoing scheduled maintenance during this time.
May 27, 04:01 CDT
Scheduled -
ONESOURCE Fringe Benefits Tax will be unavailable from Thursday 28th May 2026, 00:30 AEST to Thursday 28th May 2026 01:30 AEST
May 27, 04:00 CDT
Completed -
The scheduled maintenance has been completed.
May 27, 08:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 04:00 CDT
Scheduled -
ONESOURCE Determination Enterprise Cloud– Version 2026.03 is being deployed in the PROD EMEA environment on May 27, 2026. Your access to the tax calculation services and the application will not be interrupted.
May 1, 06:47 CDT
Completed -
The scheduled maintenance has been completed.
May 27, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 00:00 CDT
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authentication and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
May 7, 16:11 CDT
Resolved -
This incident has been resolved.
May 27, 03:53 CDT
Investigating -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete
May 26, 22:14 CDT
Completed -
The scheduled maintenance has been completed.
May 26, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 00:00 CDT
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authorization and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
May 7, 16:01 CDT
Completed -
The scheduled maintenance has been completed.
May 25, 19:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 13:00 CDT
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authorization and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
May 7, 16:01 CDT
Completed -
The scheduled maintenance has been completed.
May 25, 11:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 05:00 CDT
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authorization and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
May 7, 16:01 CDT
Completed -
The scheduled maintenance has been completed.
May 24, 12:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 11:00 CDT
Scheduled -
Thomson Reuters will be performing an unplanned maintenance on Sunday, May 24th starting at 12:00 PM Eastern for the EU AWS region. This maintenance is to upgrade database versions for required back-end services. During this time, clients hosted in the EU AWS region will be able to login to their GTM instance, however, will not be able to perform any operation that involves downloading and/or uploading documents or kick off backend services such as workflows. This maintenance will take approximately 1 hour to complete.
May 21, 15:56 CDT
Completed -
The scheduled maintenance has been completed.
May 24, 10:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 20:00 CDT
Scheduled -
Access to ONESOURCE Trust Tax and ONESOURCE Trust Tax Insight applications will be suspended from 8:00 P.M. (CT) on Saturday, May 23, 2026, until 10:00 A.M. (CT) on Sunday, May 24, 2026. We appreciate your understanding while we perform this necessary maintenance.
May 22, 03:06 CDT
Completed -
The scheduled maintenance has been completed.
May 24, 07:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 22:00 CDT
Scheduled -
ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 23rd May 2026 until 07:00 A.M. (CT) on 24th May 2026 for scheduled maintenance.
Nov 20, 05:25 CST
Resolved -
This incident has been resolved.
May 24, 03:25 CDT
Investigating -
We are currently experiencing intermittent issues with Launching of Tax Provision for few clients with our Tax Provision service.
May 23, 19:02 CDT
Completed -
The scheduled maintenance has been completed.
May 23, 06:15 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 04:45 CDT
Scheduled -
ONESOURCE Statutory Reporting - Legacy [APAC] will be undergoing scheduled maintenance during May 23, 2026 19:45 AEDT to May 23, 2026 21:15 AEDT.
May 22, 08:20 CDT
Completed -
The scheduled maintenance has been completed.
May 23, 06:15 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 04:45 CDT
Scheduled -
ONESOURCE Platform will be undergoing emergency maintenance in APAC on Saturday May 23, 04:45 AM CDT to 06:15 AM CDT, to complete a required certificate renewal. ONESOURCE Platform will be unavailable from Saturday May 23, 05:30 AM CDT to 05:40 AM CDT. In case of any issues, we recommend the users to please retry. We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.
May 19, 15:51 CDT
Completed -
The scheduled maintenance has been completed.
May 23, 03:45 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 02:15 CDT
Scheduled -
ONESOURCE Platform will be undergoing emergency maintenance in UAT on Saturday May 23, 02:15 AM - 03:45 AM CDT, to complete a required certificate renewal. ONESOURCE Platform will be unavailable from Saturday May 23, 03:00 AM CDT to 03:10 AM CDT. In case of any issues, we recommend the users to please retry. We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.
May 19, 15:51 CDT
Completed -
The scheduled maintenance has been completed.
May 23, 03:10 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 03:00 CDT
Scheduled -
ONESOURCE Determination Enterprise Cloud in the UAT environment is undergoing database maintenance. UI access will be temporarily unavailable between 3:00 AM and 3:10 AM CDT on May 23rd, 2026. Tax calculation services will not be interrupted.
May 22, 08:37 CDT
Completed -
The scheduled maintenance has been completed.
May 22, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 00:00 CDT
Scheduled -
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services, including authorization and administration, might experience degraded performance. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
May 7, 16:01 CDT
Completed -
The scheduled maintenance has been completed.
May 21, 23:30 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 20:00 CDT
Scheduled -
ONESOURCE Workpapers will be unavailable from May 21st, 2026, 8:00 P.M. (CT) until May 21st, 2026 11:30 P.M. (CT) for scheduled maintenance.
May 20, 03:51 CDT
Completed -
The scheduled maintenance has been completed.
May 21, 17:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 13:00 CDT
Scheduled -
ONESOURCE Workpapers will be unavailable from May 21st, 2026, 1:00 P.M. (CT) until May 21st, 2026 5:00 P.M. (CT) for scheduled maintenance.
May 20, 03:50 CDT
Completed -
The scheduled maintenance has been completed.
May 21, 12:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 09:00 CDT
Scheduled -
ONESOURCE Workpapers will be unavailable from May 21st, 2026, 9:00 A.M. (CT) until May 21st, 2026 12:00 P.M. (CT) for scheduled maintenance.
May 20, 03:49 CDT
Resolved -
This incident has been resolved.
May 21, 09:15 CDT
Investigating -
Identificamos uma instabilidade momentânea na funcionalidade de equalização do DataMart, que pode ocasionar a interrupção de alguns processamentos.
May 21, 08:22 CDT
Completed -
The scheduled maintenance has been completed.
May 21, 08:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 02:30 CDT
Scheduled -
ONESOURCE General Ledger Manager Classic will be unavailable from May 21st, 2026, 2:30 A.M. (CT) until May 21st, 2026 ,8 A.M. (CT) for scheduled maintenance.
May 20, 03:15 CDT
Resolved -
This incident has been resolved.
May 21, 06:11 CDT
Investigating -
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
May 20, 21:13 CDT
Completed -
The scheduled maintenance has been completed.
May 21, 02:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 00:00 CDT
Scheduled -
ONESOURCE General Ledger Manager Classic will be unavailable from May 21st, 2026,12 A.M. (CT) until May 21st, 2026,2 A.M. (CT) for scheduled maintenance.
May 20, 03:14 CDT
Completed -
The scheduled maintenance has been completed.
May 20, 03:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 00:00 CDT
Scheduled -
ONESOURCE Platform will be performing maintenance on one of our backend services in UAT to ensure optimal performance and reliability.
ONESOURCE Platform will be available during this maintenance.
We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.
May 17, 00:17 CDT