All Systems Operational
Platform Operational
AMERS (onesourcetax.com) Operational
AMERS (onesourcelogin.com) Operational
AMERS Administration Operational
AMERS - API Administration Operational
AMERS UAT (uat.onesourcetax.com) Operational
AMERS UAT (uat.onesourcelogin.com) Operational
APAC (apac1.onesourcetax.com) Operational
APAC (onesourcelogin.com.au) Operational
APAC Administration Operational
APAC - API Administration Operational
EMEA (emea1.onesourcetax.com) Operational
EMEA (onesourcelogin.eu) Operational
EMEA Administration Operational
EMEA - API Administration Operational
UAT - API Administration Operational
WorkFlow Tools Operational
AMERS Calendar Operational
AMERS Calendar Classic Operational
AMERS FileRoom Operational
AMERS WorkFlow Manager Operational
APAC Calendar Operational
APAC Calendar Classic Operational
APAC FileRoom Operational
APAC WorkFlow Manager Operational
EMEA Calendar Operational
EMEA Calendar Classic Operational
EMEA FileRoom Operational
EMEA WorkFlow Manager Operational
Data Tools Operational
AMERS Audit Manager Operational
AMERS DataFlow Operational
AMERS Data Hub Operational
AMERS General Ledger Manager Operational
AMERS R&D Tax Credit Manager Operational
AMERS SAP Trial Balance Integration Operational
AMERS Workpapers Operational
APAC Audit Manager Operational
APAC DataFlow Operational
APAC Data Hub Operational
APAC R&D Tax Credit Manager Operational
APAC SAP Trial Balance Integration Operational
APAC Workpapers Operational
EMEA Audit Manager Operational
EMEA DataFlow Operational
EMEA Data Hub Operational
EMEA General Ledger Manager Operational
EMEA SAP Trial Balance Integration Operational
EMEA R&D Tax Credit Manager Operational
EMEA Workpapers Operational
Direct Tax Operational
AMERS (web) BEPS Action Manager Operational
AMERS DAC6 Reporter Operational
AMERS Data Query Operational
AMERS Documenter/Benchmark (legacy) Operational
AMERS GoSystem Tax RS Operational
AMERS GoSystem Tax RS API Operational
AMERS Income Tax Operational
AMERS Income Tax API Operational
AMERS Intercompany Agreements Operational
AMERS Operational Transfer Pricing Operational
AMERS (v2014) Operational Transfer Pricing Operational
AMERS State Apportionment Operational
AMERS (legacy) Statutory Reporting Operational
AMERS (web) Statutory Reporting Operational
AMERS Tax Provision Operational
AMERS Tax Provision (v2014 and below) Operational
AMERS Transfer Pricing Documenter Operational
AMERS Uncertain Tax Positions Operational
APAC (legacy) Corporate Tax Operational
APAC (web) Corporate Tax Operational
APAC (web) E-filing Manager (Corporate Tax) Operational
APAC (legacy) Fringe Benefits Tax Operational
APAC (web) Fringe Benefits Tax Operational
APAC (legacy) Statutory Reporting Operational
APAC (web) Statutory Reporting Operational
APAC Tax Provision Operational
APAC (v2014) Tax Provision Operational
APAC Trusts (AU) Operational
APAC Uncertain Tax Positions Operational
EMEA (web) BEPS Action Manager Operational
EMEA (legacy) Corporate Tax Operational
EMEA (web) Corporate Tax Operational
EMEA (web) E-filing Manager (Corporate Tax) Operational
EMEA DAC6 Reporter Operational
EMEA Intercompany Agreements Operational
EMEA (legacy) Statutory Reporting Operational
EMEA (web) Statutory Reporting Operational
EMEA Tax Provision Operational
EMEA  (v2014) Tax Provision Operational
EMEA Transfer Pricing Documenter Operational
EMEA Uncertain Tax Positions Operational
Global Trade Operational
Global Trade Content Operational
Global Trade - LATAM Operational
Global Trade - pwd by Integration Point Operational
Govt Connectivity BE - PLDA Operational
Govt Connectivity DE - ATLAS Operational
Govt Connectivity FR - DELTA Operational
Govt Connectivity MX - SAAI/COVE Operational
Govt Connectivity NL - AGS Operational
Govt Connectivity UK - CHIEF/CDS Operational
Govt Connectivity US - ABI/AES Operational
GTM Platform Operational
Implementation Environment Operational
ONESOURCE Classifier Operational
Transports AS2 Operational
Transports Client Interchange Web Service Operational
Transports FTP Operational
Indirect Tax Operational
ONESOURCE Determination Enterprise Cloud (AWS AMER) ? Operational
ONESOURCE Determination Enterprise Cloud (AWS EMEA) ? Operational
ONESOURCE Determination Enterprise Cloud (OCI AMER) ? Operational
ONESOURCE Determination Anywhere (AWS AMER) ? Operational
ONESOURCE Determination Anywhere (OCI AMER) ? Operational
ONESOURCE Determination Original Cloud (AMER) ? Operational
ONESOURCE Determination Original Dedicated Cloud (AMER) ? Operational
ONESOURCE Determination Original Dedicated Cloud (EMEA) ? Operational
Certificate Manager Original Cloud ? Operational
Certificate Manager Enterprise Cloud ? Operational
Reports and Analytics Enterprise Cloud ? Operational
Reporting - Original Cloud ? Operational
US Tax Content ? Operational
Canada Tax Content ? Operational
International Tax Content ? Operational
Content Extract ? Operational
Fast Sales Tax ? Operational
ONESOURCE Property Tax ? Operational
ONESOURCE Sales and Use Tax Compliance (AMER) ? Operational
ONESOURCE Indirect Compliance (APAC) ? Operational
APAC (web) E-filing Manager (Indirect Compliance) Operational
ONESOURCE Indirect Compliance (EMEA) ? Operational
EMEA (web) E-filing Manager (Indirect Compliance) Operational
ONESOURCE E-Invoicing ? Operational
ONESOURCE Determination - On Premise ? Operational
ONESOURCE Determination (APAC) ? Operational
IDT Integrations ? Operational
Address Validation Service Operational
BigCommerce Operational
Coupa Operational
Data File Integrator - Enterprise Cloud Operational
Data File Integrator - Original Cloud Operational
Microsoft Dynamics 365 - Commerce Cloud Operational
Microsoft Dynamics 365FOE Operational
Microsoft Dynamics AX 2012 Operational
Microsoft Dynamics GP Operational
NetSuite Legacy/Direct Operational
NetSuite SuiteTax Operational
Oracle EBS R12 Operational
Oracle Fusion Tax Cloud - 1.x Operational
Oracle Fusion Tax Cloud - 2.x Operational
Salesforce Subscription Management Operational
SAP 5.2B Basic (RFC) Operational
SAP Ariba - Cloud Operational
SAP Ariba - OnPremise Operational
SAP Ariba - Original cloud Operational
SAP Business One Operational
SAP C4/HANA Commerce Cloud Operational
SAP Global Next Operational
SAP Global Tax Service Operational
SAP US Tax S4/HANA Cloud Operational
Trust & Info Rptg Operational
AMERS NRA - FNIS & Users Website Operational
AMERS Tax Information Reporting Operational
AMERS Trust Tax Operational
AMERS Trust Tax Insight Operational
Legal Solutions Operational
AMERS LEGAL ONE Operational
Legal Tracker - US Operational
Legal Tracker - AUS Operational
Legal Tracker - UK Operational
Legal Tracker - GER Operational
Legal Tracker - CAN Operational
Risk Solutions Operational
AMERS Compliance Learning Operational
AMERS Oden Online (State Rules and Regulations) Operational
AMERS Oden Policy Terminator Operational
AMERS Oden Track (web) Operational
AMERS Regulatory Intelligence Operational
ANZ Compliance Learning Operational
APAC Compliance Learning Operational
APAC Regulatory Intelligence Operational
EMEA Compliance Learning Operational
EMEA Regulatory Intelligence Operational
Tax Brazil Operational
Checkpoint Corporate Operational
EFD-REINF Operational
MASTERSAF DW | MASTERSAF GF Operational
ONESOURCE DFe Operational
ONESOURCE ECF Operational
ONESOURCE eSOCIAL Operational
ONESOURCE Smart Operational
ONESOURCE Tax Analyser Operational
Tax One Operational
Tax One for SAP® solutions Operational
Customer Support Operational
Case Management Dashboard Operational
Platform & Workflow Tools Operational
Direct Tax Operational
LATAM Direct Tax Operational
Global Trade Operational
LATAM Global Trade Operational
Indirect Tax Operational
Trust & Info Rptg Operational
Legal Solutions Operational
LATAM Legal Solutions Operational
Risk Solutions Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Reports and Analytics release Version 2024.04 in EMEA PROD region Apr 16, 2024 11:45-16:50 CDT
The deployment of Reports and Analytics release version 2024.04 in the EMEA PROD environment is scheduled for 11:50 AM to 3 PM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period.
Posted on Apr 10, 2024 - 04:30 CDT
Reports and Analytics release Version 2024.04 in AMER PROD region Apr 17, 2024 03:45-08:50 CDT
The deployment of Reports and Analytics release version 2024.04 in the AMER PROD environment is scheduled for 3:50 AM to 7 AM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period.
Posted on Apr 10, 2024 - 04:32 CDT
ONESOURCE Corporate Tax Legacy [EMEA] scheduled maintenance Apr 18, 2024 21:00 - Apr 19, 2024 01:00 CDT
ONESOURCE Corporate Tax Legacy [EMEA] will be undergoing scheduled maintenance from Friday 19th April 3:00 a.m. GMT to 19th April at 7:00 a.m. GMT.
Posted on Apr 15, 2024 - 04:53 CDT
Tax Provision (AMERS) Apr 18, 2024 23:00 - Apr 19, 2024 02:00 CDT
ONESOURCE Tax Provision users may experience downtime in the OTP application due to release activities.
Posted on Apr 16, 2024 - 04:30 CDT
Scheduled System Maintenance Apr 20, 2024 11:00-19:00 CDT
Legal Tracker Monthly Windows Patching
Posted on Feb 29, 2024 - 01:11 CST
ONESOURCE GTM - US Data Center Test/Implementation and PRODUCTION Maintenance Apr 21, 2024 06:00-16:00 CDT
Thomson Reuters will be performing a scheduled maintenance on Sunday, April 21, 2024 beginning at 7:00 am Eastern. This maintenance will include Windows Updates and apply all other required patches to the TEST/IMPLEMENTATION and PRODUCTION environments. During this maintenance period there will intermittent down times and you will not be able to access your Test/Implementation or Production instances.
Posted on Apr 10, 2024 - 09:19 CDT
OSPI Platform – UAT Major release for April 2024. Apr 23, 2024 00:00-06:00 CDT
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Posted on Mar 22, 2024 - 10:45 CDT
Transition to New Integration UI(PROD Environment): Date Change from April 16 to April 23,2024 Apr 23, 2024 09:30-10:30 CDT
Transition to New Integration UI(PROD Environment): Date Change from April 16 to April 23,2024
Posted on Apr 16, 2024 - 04:00 CDT
OSPI Platform – APAC Production Major release for April 2024. Apr 24, 2024 07:00-13:00 CDT
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Posted on Mar 22, 2024 - 10:46 CDT
OSPI Platform – EMEA Production Major release for April 2024. Apr 24, 2024 16:00-22:00 CDT
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Posted on Mar 25, 2024 - 15:20 CDT
OSPI Platform – AMER Production Major release for April 2024. Apr 25, 2024 00:00-06:00 CDT
ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Posted on Mar 22, 2024 - 10:47 CDT
ONESOURCE State Apportionment Apr 25, 2024 02:00-03:30 CDT
ONESOURCE State Apportionment will be undergoing maintenance on Tuesday, April 25th , between 2:00am – 3:30am CT.
Posted on Apr 12, 2024 - 14:19 CDT
ONESOURCE Income Tax Apr 26, 2024 00:00-01:30 CDT
ONESOURCE Income Tax will be undergoing maintenance on Friday, Apr 26th between 12:00am – 1:30am CT.
Posted on Jan 03, 2024 - 16:59 CST
ONESOURCE Tax Information Reporting System Maintenance 04/27/24 (AMERS) Apr 27, 2024 22:00 - Apr 28, 2024 08:00 CDT
ONESOURCE Tax Information Reporting will be unavailable from 10:00 P.M. (CT) on 04/27/24 until 08:00 A.M. (CT) on 04/28/24 for scheduled maintenance.
Posted on Dec 12, 2023 - 05:21 CST
UAT - ONESOURCE Platform Security Maintenance Application server patching for April 2024. Apr 30, 2024 00:00-04:00 CDT
ONESOURCE Platform will be undergoing maintenance in UAT on Tuesday April 30th, 00:00 AM - 4:00 AM CST.
Users may experience degraded performance from 2:00 AM CST to 2:30 AM CST only.
Posted on Mar 29, 2024 - 09:31 CDT
UAT - ONESOURCE Platform Security Maintenance Application server patching for April 2024. Apr 30, 2024 00:00-04:00 CDT
ONESOURCE Platform will be undergoing maintenance in UAT on Tuesday April 30th, 00:00 AM - 4:00 AM CST.
Users may experience degraded performance from 2:00 AM CST to 2:30 AM CST only.
Posted on Mar 29, 2024 - 08:24 CDT
ONESOURCE Determination – Enterprise cloud Version 2024.3 UAT Release Information (EMEA Region) Apr 30, 2024 02:00-06:00 CDT
ONESOURCE Determination – Enterprise Cloud Version 2024.3 is being deployed in the UAT environment in the EMEA region. Your access to the tax calculation services and the application will not be interrupted.
Posted on Apr 12, 2024 - 14:58 CDT
ONESOURCE Determination – Enterprise cloud Version 2024.3 UAT Release Information (AMER Region) May 2, 2024 03:00-07:00 CDT
ONESOURCE Determination – Enterprise Cloud Version 2024.3 is being deployed in the UAT environment in the AMERS region. Your access to the tax calculation services and the application will not be interrupted.
Posted on Apr 12, 2024 - 14:58 CDT
APAC - ONESOURCE Platform Security Maintenance Application server patching for April 2024. May 2, 2024 07:00-11:00 CDT
ONESOURCE Platform will be undergoing maintenance in APAC on Thursday, May 2nd, 07:00 AM - 11:00 AM CST.
Users may experience degraded performance from 9:15 AM CST to 9:45 AM CST only.
Posted on Mar 29, 2024 - 08:06 CDT
APAC - ONESOURCE Platform Security Maintenance Application server patching for April 2024. May 2, 2024 07:00-11:00 CDT
ONESOURCE Platform will be undergoing maintenance in APAC on Thursday, May 2nd, 07:00 AM - 11:00 AM CST.
Users may experience degraded performance from 9:15 AM CST to 9:45 AM CST only.
Posted on Mar 29, 2024 - 09:31 CDT
EMEA - ONESOURCE Platform Security Maintenance Application server patching April 2024. May 2, 2024 18:00-22:00 CDT
ONESOURCE Platform will be undergoing maintenance in EMEA on Thursday, May 2nd, 06:00 PM - 10:00 PM CST.
Users may experience degraded performance from 8:15 PM CST to 8:45 PM CST only.
Posted on Mar 29, 2024 - 09:31 CDT
EMEA - ONESOURCE Platform Security Maintenance Application server patching April 2024. May 2, 2024 18:00-22:00 CDT
ONESOURCE Platform will be undergoing maintenance in EMEA on Thursday, May 2nd, 06:00 PM - 10:00 PM CST.
Users may experience degraded performance from 8:15 PM CST to 8:45 PM CST only.
Posted on Mar 29, 2024 - 08:26 CDT
UAT - ONESOURCE Platform Security Maintenance Database server patching for April 2024. May 4, 2024 02:30-07:30 CDT
ONESOURCE Platform will be undergoing maintenance in UAT on Saturday, May 4th, 02:30 AM - 07:30 AM CST.
ONESOURCE Platform will be unavailable from 4:00 AM CST to 4:10 AM CST.
Posted on Mar 29, 2024 - 09:40 CDT
UAT - ONESOURCE Platform Security Maintenance Database server patching for April 2024. May 4, 2024 02:30-07:30 CDT
ONESOURCE Platform will be undergoing maintenance in UAT on Saturday, May 4th, 02:30 AM - 07:30 AM CST.
ONESOURCE Platform will be unavailable from 4:00 AM CST to 4:10 AM CST.
Posted on Mar 29, 2024 - 08:30 CDT
APAC - ONESOURCE Platform Security Maintenance Database server patching for April 2024 May 4, 2024 11:00-16:00 CDT
ONESOURCE Platform will be undergoing maintenance in APAC on Saturday, May 4th, 11:00 AM - 05:00 PM CST.
ONESOURCE Platform will be unavailable from 01:00 PM CST to 01:10 PM CST.
Posted on Mar 29, 2024 - 08:33 CDT
APAC - ONESOURCE Platform Security Maintenance Database server patching for April 2024 May 4, 2024 11:00-17:00 CDT
ONESOURCE Platform will be undergoing maintenance in APAC on Saturday, May 4th, 11:00 AM - 05:00 PM CST.
ONESOURCE Platform will be unavailable from 01:00 PM CST to 01:10 PM CST.
Posted on Mar 29, 2024 - 09:40 CDT
EMEA - ONESOURCE Platform Security Maintenance DB server patching for April 2024 May 4, 2024 20:00 - May 5, 2024 02:00 CDT
ONESOURCE Platform will be undergoing maintenance in EMEA on Saturday, May 4th, 08:00 PM – May 5th, 02:00 AM CST.
ONESOURCE Platform will be unavailable on Saturday, May 4th from 10:00 PM CST to 10:10 PM CST.
Posted on Mar 29, 2024 - 09:40 CDT
EMEA - ONESOURCE Platform Security Maintenance DB server patching for April 2024 May 4, 2024 20:00 - May 5, 2024 02:00 CDT
ONESOURCE Platform will be undergoing maintenance in EMEA on Saturday, May 4th, 08:00 PM – May 5th, 02:00 AM CST.

ONESOURCE Platform will be unavailable on Saturday, May 4th from 10:00 PM CST to 10:10 PM CST.
Posted on Mar 29, 2024 - 08:35 CDT
AMER - ONESOURCE Platform Security Maintenance Database server patching for April 2024 May 5, 2024 01:30-07:30 CDT
ONESOURCE Platform will be undergoing maintenance in AMER on Sunday, May 5th, 01:30 AM - 07:30 AM CST.
ONESOURCE Platform will be unavailable from 4:00 AM CST to 4:15 AM CST.
Posted on Mar 29, 2024 - 09:40 CDT
AMER - ONESOURCE Platform Security Maintenance Database server patching for April 2024 May 5, 2024 01:30-07:30 CDT
ONESOURCE Platform will be undergoing maintenance in AMER on Sunday, May 5th, 01:30 AM - 07:30 AM CST.
ONESOURCE Platform will be unavailable from 4:00 AM CST to 4:15 AM CST.
Posted on Mar 29, 2024 - 08:37 CDT
AMER - ONESOURCE Platform Security Maintenance Application server patching for April 2024. May 6, 2024 00:00-06:00 CDT
ONESOURCE Platform will be undergoing maintenance in AMER on Monday, May 6th, 00:00 AM - 6:00 AM CST.
Users may experience degraded performance from 3:15 AM CST to 3:45 AM CST only.
Posted on Mar 29, 2024 - 08:29 CDT
AMER - ONESOURCE Platform Security Maintenance Application server patching for April 2024. May 6, 2024 00:00-06:00 CDT
ONESOURCE Platform will be undergoing maintenance in AMER on Monday, May 6th, 00:00 AM - 6:00 AM CST.
Users may experience degraded performance from 3:15 AM CST to 3:45 AM CST only.
Posted on Mar 29, 2024 - 09:31 CDT
Scheduled System Maintenance May 18, 2024 11:00-19:00 CDT
Legal Tracker Monthly Windows Patching
Posted on Feb 29, 2024 - 01:12 CST
ONESOURCE Income Tax May 24, 2024 00:00-01:30 CDT
ONESOURCE Income Tax will be undergoing maintenance on Friday, May 24th between 12:00am – 1:30am CT.
Posted on Jan 03, 2024 - 16:59 CST
ONESOURCE Determination – Enterprise Cloud Version 2024.3 Production Release Information (EMEA Region) May 24, 2024 02:00-06:00 CDT
ONESOURCE Determination – Enterprise Cloud Version 2024.3 is being deployed in the EMEA Production environment. Your access to the tax calculation services and the application will not be interrupted.
Posted on Apr 12, 2024 - 15:00 CDT
ONESOURCE Tax Information Reporting System Maintenance 05/25/24 (AMERS) May 25, 2024 22:00 - May 26, 2024 08:00 CDT
ONESOURCE Tax Information Reporting will be unavailable from 10:00 P.M. (CT) on 05/25/24 until 08:00 A.M. (CT) on 05/26/24 for scheduled maintenance.
Posted on Dec 12, 2023 - 05:22 CST
ONESOURCE Determination – Enterprise cloud Version 2024.3 Production Release Information (AMERS Region) May 31, 2024 03:00-07:00 CDT
ONESOURCE Determination – Enterprise Cloud Version 2024.3 is being deployed in the AMERS Production environment. Your access to the tax calculation services and the application will not be interrupted.
Posted on Apr 12, 2024 - 15:00 CDT
ONESOURCE Income Tax Jun 21, 2024 00:00-01:30 CDT
ONESOURCE Income Tax will be undergoing maintenance on Friday, June 21st between 12:00am – 1:30am CT.
Posted on Jan 03, 2024 - 16:59 CST
Scheduled System Maintenance Jun 22, 2024 11:00-19:00 CDT
Legal Tracker Monthly Windows Patching
Posted on Feb 29, 2024 - 01:13 CST
ONESOURCE Tax Information Reporting System Maintenance 06/22/24 (AMERS) Jun 22, 2024 22:00 - Jun 23, 2024 08:00 CDT
ONESOURCE Tax Information Reporting will be unavailable from 10:00 P.M. (CT) on 06/22/24 until 08:00 A.M. (CT) on 06/23/24 for scheduled maintenance.
Posted on Dec 12, 2023 - 05:22 CST
Scheduled System Maintenance Jul 20, 2024 11:00-19:00 CDT
Legal Tracker Monthly Windows Patching
Posted on Feb 29, 2024 - 01:14 CST
ONESOURCE Income Tax Jul 26, 2024 00:00-01:30 CDT
ONESOURCE Income Tax will be undergoing maintenance on Friday, July 26th between 12:00am – 1:30am CT.
Posted on Jan 03, 2024 - 16:59 CST
ONESOURCE Tax Information Reporting System Maintenance 07/27/24 (AMERS) Jul 27, 2024 22:00 - Jul 28, 2024 08:00 CDT
ONESOURCE Tax Information Reporting will be unavailable from 10:00 P.M. (CT) on 07/27/24 until 08:00 A.M. (CT) on 07/28/24 for scheduled maintenance.
Posted on Dec 12, 2023 - 05:23 CST
ONESOURCE Income Tax Aug 23, 2024 00:00-01:30 CDT
ONESOURCE Income Tax will be undergoing maintenance on Friday, Aug 23rd between 12:00am – 1:30am CT.
Posted on Jan 03, 2024 - 16:59 CST
Scheduled System Maintenance Aug 24, 2024 11:00-19:00 CDT
Legal Tracker Monthly Windows Patching
Posted on Feb 29, 2024 - 01:17 CST
ONESOURCE Tax Information Reporting System Maintenance 08/24/24 (AMERS) Aug 24, 2024 22:00 - Aug 25, 2024 08:00 CDT
ONESOURCE Tax Information Reporting will be unavailable from 10:00 P.M. (CT) on 08/24/24 until 08:00 A.M. (CT) on 08/25/24 for scheduled maintenance.
Posted on Dec 12, 2023 - 05:24 CST
Scheduled System Maintenance Sep 21, 2024 11:00-19:00 CDT
Legal Tracker Monthly Windows Patching
Posted on Feb 29, 2024 - 01:18 CST
ONESOURCE Tax Information Reporting System Maintenance 09/21/24 (AMERS) Sep 21, 2024 22:00 - Sep 22, 2024 08:00 CDT
ONESOURCE Tax Information Reporting will be unavailable from 10:00 P.M. (CT) on 09/21/24 until 08:00 A.M. (CT) on 09/22/24 for scheduled maintenance.
Posted on Dec 12, 2023 - 05:24 CST
ONESOURCE Income Tax Sep 27, 2024 00:00-01:30 CDT
ONESOURCE Income Tax will be undergoing maintenance on Friday, Sept 27th between 12:00am – 1:30am CT.
Posted on Jan 03, 2024 - 16:59 CST
Scheduled System Maintenance Oct 19, 2024 11:00-19:00 CDT
Legal Tracker Monthly Windows Patching
Posted on Feb 29, 2024 - 01:21 CST
Past Incidents
Apr 16, 2024

No incidents reported today.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024
Reports and Analytics release Version 2024.04 in AMER UAT region
Completed - The scheduled maintenance has been completed.
Apr 10, 08:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 03:45 CDT
Scheduled - The deployment of Reports and Analytics release version 2024.04 in the AMER UAT environment is scheduled for 3:50 AM to 7 AM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period.
Apr 7, 10:14 CDT
Apr 9, 2024
WorkFlow Manager | OWM page intermittently fails to load/redirect issue
Resolved - This incident has been resolved.
Apr 9, 16:33 CDT
Investigating - Intermittent issue reported by a limited number of certain client databases:
When clicking on the OWM/Calendar Tile, the webpage may hang after SSO auth and load into a blank screen titled "Login".
Apr 9, 15:27 CDT
Apr 8, 2024
Reports and Analytics release Version 2024.04 in EMEA UAT region
Completed - The scheduled maintenance has been completed.
Apr 8, 16:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 11:45 CDT
Scheduled - The deployment of Reports and Analytics release version 2024.04 in the EMEA UAT environment is scheduled for 11:50 AM to 3 PM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period.
Apr 7, 09:44 CDT
OWM Tile loading blank for AMERS databases
Resolved - This incident has been resolved.
Apr 8, 08:24 CDT
Update - "Resolution Deployed- in testing"
Apr 4, 12:08 CDT
Update - We are continuing to investigate this issue.
Apr 4, 11:44 CDT
Investigating - [Placeholder] - OWM suite tiles are not loading, reported by client DB's shortly after 8AM CST this morning (04/04/2024). Currently all reports logged are from AMERS based DB's [Tentative]
Apr 4, 10:31 CDT
Apr 7, 2024
ONESOURCE GTM (pwrd by Integration Point) - US/Germany Data Center Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 7, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 12:00 CDT
Scheduled - Thomson Reuters will be performing a scheduled server maintenance on Sunday, April 7th, 2024, beginning at 1:00 am Eastern. During this maintenance period clients will experience a degradation of services for the majority of the 17 hours window and should expect multiple periods of downtime.

Any questions or concerns, please email IntegrationPoint@ThomsonReuters.com
Mar 15, 14:44 CDT
Apr 6, 2024

No incidents reported.

Apr 5, 2024
ONESOURCE Indirect Compliance Maintenance Event (R2024.04) planned on Friday 5th April 2024
Completed - The scheduled maintenance has been completed.
Apr 5, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 08:00 CDT
Scheduled - Database maintenance event in progress to deploy R2024.04

There will be limited service during this deployment.
Mar 29, 09:50 CDT
ONESOURCE Determination – Enterprise cloud Version 2024.2 Production Release Information (AMERS Region)
Completed - The scheduled maintenance has been completed.
Apr 5, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 03:00 CDT
Scheduled - ONESOURCE Determination – Enterprise cloud Version 2024.2 is being deployed in the AMERS Production environment. Your access to the tax calculation services and the application will not be interrupted.
Mar 5, 01:05 CST
ONESOURCE Income Tax
Completed - The scheduled maintenance has been completed.
Apr 5, 01:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 00:00 CDT
Scheduled - ONESOURCE Income Tax will be undergoing maintenance on Friday, April 5th between 12:00am – 1:30am CT.
Mar 27, 13:11 CDT
ONESOURCE Statutory Reporting - Legacy [EMEA]
Completed - The scheduled maintenance has been completed.
Apr 5, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 22:00 CDT
Scheduled - ONESOURCE Statutory Reporting - Legacy [EMEA] will be undergoing scheduled maintenance during 5th April 2024 04:00 BST to 5th April 2024 07:00 BST.
Apr 1, 11:21 CDT
ONESOURCE Indirect Compliance Maintenance Event (R2024.04) planned on Thursday 04th April 2024
Completed - The scheduled maintenance has been completed.
Apr 5, 00:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 20:30 CDT
Scheduled - Database maintenance event in progress to deploy R2024.04

There will be limited service during this deployment.
Mar 29, 09:50 CDT
ONESOURCE Corporate Tax Legacy [EMEA] scheduled maintenance
Completed - The scheduled maintenance has been completed.
Apr 5, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 21:00 CDT
Scheduled - ONESOURCE Corporate Tax Legacy [EMEA] will be undergoing scheduled maintenance from Friday 5th April 3:00 a.m. GMT to 5th April at 6:00 a.m. GMT.
Apr 1, 11:15 CDT
Apr 4, 2024
ONESOURCE Statutory Reporting - Legacy [APAC]
Completed - The scheduled maintenance has been completed.
Apr 4, 13:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 10:30 CDT
Scheduled - ONESOURCE Statutory Reporting - Legacy [APAC] will be undergoing scheduled maintenance during 5th April 2024 02:30 AEDT to 5th April 2024 05:30 AEDT.
Apr 1, 11:21 CDT
ONESOURCE Indirect Tax Integration for Oracle Fusion automatically upgrade to version 2(PROD Environment): Rescheduled Date-Now April 16,2024.
Completed - The scheduled maintenance has been completed.
Apr 4, 12:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 12:00 CDT
Scheduled - ONESOURCE Indirect Tax Integration for Oracle Fusion automatically upgrade to version 2 (PROD Environment): Rescheduled Date-Now April 16,2024.
Apr 4, 04:08 CDT
Apr 3, 2024
ONESOURCE Statutory Reporting - Web [EMEA]
Completed - The scheduled maintenance has been completed.
Apr 3, 00:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 19:30 CDT
Scheduled - ONESOURCE Statutory Reporting - Web [EMEA] will be undergoing scheduled maintenance during 3rd April 2024 01:30 BST to 3rd April 2024 06:30 BST.
Apr 2, 03:11 CDT
Apr 2, 2024
ONESOURCE Statutory Reporting - Web [APAC]
Completed - The scheduled maintenance has been completed.
Apr 2, 10:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 05:00 CDT
Scheduled - ONESOURCE Statutory Reporting - Web [APAC] will be undergoing scheduled maintenance during 2nd April 2024 21:00 AEDT to 3rd April 2024 02:00 AEDT.
Apr 2, 03:10 CDT
Delay in data for Reports and Analytics service in AMER PROD.
Resolved - This incident has been resolved.
Apr 2, 08:12 CDT
Identified - The Reports and Analytics feature is experiencing a delay of 5 hours in PROD AMER. We will notify you once the data transfer is caught up.
Apr 1, 20:53 CDT
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