ONESOURCE Determination Enterprise Cloud [EMEA]
Scheduled Maintenance Report for Thomson Reuters Corporates
Completed
The scheduled maintenance has been completed.
Posted Mar 04, 2021 - 16:00 CST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 04, 2021 - 14:00 CST
Scheduled
After the release of version 2021.1 for ONESOURCE Determination – Enterprise cloud in the UAT environments, an issue which only impacted the UAT environments was uncovered. Version 2021.1.1 will be deployed into the UAT environments in the AMER and EMEA regions on March 4, 2021, to address this issue. AMER users will be able to see the update after 2 am CST, and EMEA users will be able to see this update after 4 pm CST. There will be no downtime incurred during the deployment of this update.

Issue addressed in version 2021.1:
Users encountered the TRANS_EDITOR_GROUP_ERROR during tax calculation. This issue was introduced by a condition for a new feature available in 2021.1 in ONESOURCE Determination. This condition was common to the Trans Editor and inadvertently caused the failure.

We apologize for this inconvenience caused to our customers.

Thank you,

Product Management, ONESOURCE Indirect Tax
Posted Feb 26, 2021 - 12:09 CST
This scheduled maintenance affected: Indirect Tax (ONESOURCE Determination Enterprise Cloud (EMEA)).