Tax calculations failures using REST API's in EMEA Production environment

Incident Report for Thomson Reuters Corporates

Resolved

This incident has been resolved.
Posted Aug 18, 2025 - 15:23 CDT

Monitoring

We experienced issues with Tax calculations services using REST API's in EMEA Production environment, which was temporarily unavailable between 3:53 AM and 3:58 AM ET on 13th August, 2025. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
Posted Aug 13, 2025 - 08:16 CDT
This incident affected: Indirect Tax (ONESOURCE Determination Enterprise Cloud (AWS EMEA)).
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