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Intermittent tax failures for Soap & REST API-AWS AMER UAT.
Incident
Report for Thomson Reuters Corporates
Resolved
We experienced intermittent issues with tax calculation SOAP and REST API in the ONESOURCE Indirect Tax Determination - AMER UAT environment between 12:14 AM CT and 07:27 AM CT on February 8. The issue has now been resolved.
We apologize for any inconvenience and appreciate your understanding and patience.
Further details will be provided in the formal RCA. If you have any questions, please contact Customer Support.
We apologize for any inconvenience and appreciate your understanding and patience.
Further details will be provided in the formal RCA. If you have any questions, please contact Customer Support.
Update
We are currently experiencing intermittent issues with Tax Calculation feature with our Soap & Rest API service.
Investigating
We are currently experiencing intermittent issues with Tax Calculation feature with our RestApI service.
This incident affected: Indirect Tax (ONESOURCE Determination Enterprise Cloud (AWS AMER)).