Onesource GTM - AWS Latency and Errors

Incident Report for Thomson Reuters Corporates

Resolved

This incident has been resolved.
Posted Mar 18, 2024 - 10:18 CDT

Monitoring

This issue has been mitigated. The team will continue to monitor.
Posted Mar 14, 2024 - 15:26 CDT

Investigating

We are currently investigating reports of latency and sporadic errors across GTM instances hosted in AWS.
Posted Mar 14, 2024 - 15:07 CDT
This incident affected: Global Trade (Global Trade - pwd by Integration Point, GTM Platform).