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This issue has been resolved and the application is currently working for all clients
Posted Dec 01, 2024 - 05:58 CST
Investigating
Between 3:50 AM to 4:20 AM ET on Nov 5th, IDT AWS AMER UAT customers might have experienced intermittent SOAP & REST tax calculations failures. Issue is fixed now and all requests are passing through... More details will follow post the RCA.