Intermittent High Latency and failures for Tax calculations in OCI PROD

Incident Report for Thomson Reuters Corporates

Resolved

This incident has been resolved.
Posted May 05, 2026 - 01:33 CDT

Update

We are currently experiencing intermittent issues with the Tax calculations feature with our OneSource Indirect Tax Determination Enterprise service. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.

Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
Posted May 05, 2026 - 00:23 CDT

Investigating

We are currently experiencing intermittent issues with Tax calculations feature with OneSource Indirect Tax Determination Enterprise service.
Posted May 05, 2026 - 00:03 CDT
This incident affected: Indirect Tax (ONESOURCE Determination Enterprise Cloud (OCI AMER)).