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Dear Customers, Between 06:58 AM CT and 08:45 AM CT, customers in EMEA PROD experienced an outage of the Certificate Manager Enterprise Cloud SOAP and REST services. The issue has been fully mitigated, and all services have been successfully restored.
We apologize for the inconvenience caused and appreciate your understanding and patience. Further details will be shared in the formal RCA. If you have any questions, please contact Customer Support
Posted May 11, 2026 - 06:58 CDT
This incident affected: Indirect Tax (Certificate Manager Enterprise Cloud).
