Delay in Reports and Analytics service in Amer Prod

Incident Report for Thomson Reuters Corporates

Resolved

This issue has been resolved and the application is currently working for all clients

Posted Nov 10, 2024 - 18:16 CST

Update

The Reports and Analytics feature is experiencing a delay of 12 hours in PROD AMER and delay of 5 hours in AMER UAT. We will notify you once the data transfer is caught up.

Posted Nov 10, 2024 - 07:58 CST

Investigating

The Reports and Analytics feature is experiencing a delay of 6 hours in PROD AMER. We will notify you once the data transfer is caught up.

Posted Nov 10, 2024 - 00:27 CST

This incident affected: Indirect Tax (Reports and Analytics Enterprise Cloud).