Welcome to the Thomson Reuters Corporate Tax and Trade Status page – This is the centralized resource for real-time visibility into the performance and availability of all Thomson Reuters Corporate Tax and Trade products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our Corporate Tax and Trade product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
For proactive notifications, subscribe to updates to receive alerts about status changes and incidents affecting your specific Corporate Tax and Trade products.
Intermittent tax failures for Soap & REST API-AWS AMER UAT
Incident
Report for Thomson Reuters Corporates
Resolved
This incident has been resolved.
Monitoring
Dear Customers,
We experienced intermittent issues with tax calculation SOAP and REST API in the ONESOURCE Indirect Tax Determination - AMER UAT environment between 6:49 AM CT and 7:04 AM CT AM on Feb 25. The issue has now been resolved. We apologize for any inconvenience and appreciate your understanding and patience.
Further details will be provided in the formal RCA. If you have any questions, please contact Customer Support.
We experienced intermittent issues with tax calculation SOAP and REST API in the ONESOURCE Indirect Tax Determination - AMER UAT environment between 6:49 AM CT and 7:04 AM CT AM on Feb 25. The issue has now been resolved. We apologize for any inconvenience and appreciate your understanding and patience.
Further details will be provided in the formal RCA. If you have any questions, please contact Customer Support.
Investigating
We are currently experiencing intermittent issues with Tax Calculation feature with our Soap & Rest ApI service.
This incident affected: Indirect Tax (ONESOURCE Determination Enterprise Cloud (AWS AMER)).