Thomson Reuters will be performing a scheduled maintenance on Sunday, April 6th 2025, beginning at 1:00 am Eastern that will affect clients in the AWS US and EU environments.
Beginning at 1:00 am Eastern and lasting for 17 hours, a Windows Updates and apply all other required patches to our on-premise environments. Due to the connections between on-premise and AWS environments, the following components will be affected in the AWS environment during this on-premise maintenance window – Government Connectivity, ABI Gateway, Global Trade Content, ISF, DPS, and AS2 Transports. Clients using these features can expect multiple down times during the maintenance window.
Beginning at 8:00 am Eastern, clients in PROD / IMPLEMENTATION in the AWS US region will experience up to 2 hours of downtime while database maintenance is performed. This maintenance window will last until 5:00 pm Eastern.
Posted Mar 25, 2025 - 09:16 CDT
This scheduled maintenance affects: Global Trade (Global Trade Content, Global Trade - pwd by Integration Point, Govt Connectivity BE - PLDA, Govt Connectivity DE - ATLAS, Govt Connectivity FR - DELTA, Govt Connectivity MX - SAAI/COVE, Govt Connectivity NL - AGS, Govt Connectivity UK - CHIEF/CDS, Govt Connectivity US - ABI/AES, GTM Platform, Implementation Environment, Transports AS2, Transports Client Interchange Web Service, Transports FTP).