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ONESOURCE Global Trade - Intermittent Validation Issues for FTZ Customers

Incident Report for Thomson Reuters Corporates

Resolved

This incident has been resolved.
Posted Oct 21, 2026 - 10:55 CDT

Monitoring

The issue has been mitigated. We will continue to monitor for the next few hours.
Posted Oct 21, 2026 - 09:26 CDT

Identified

The issue has been identified, and we are working on the mitigation.
Posted Oct 21, 2026 - 09:15 CDT

Investigating

We are currently experiencing intermittent issues with FTZ Staging Validations within the US FTZ application of Global Trade. We are working to mitigate the issue now.
Posted Oct 21, 2026 - 07:59 CDT
This incident affected: Global Trade (Global Trade Content, Global Trade - pwd by Integration Point, GTM Platform).