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This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our Corporate Tax and Trade product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
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ONESOURCE Administration - Database upgrade in AMER
Scheduled Maintenance
Report for Thomson Reuters Corporates
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
ONESOURCE Administration will be undergoing database upgrade in AMER on Saturday January 18th, 11:00 PM CST to Sanday 19th 05:00 AM CST
During the initial four hours of this maintenance window, the following sections will be temporarily unavailable:
Administration > Company Info:
• Accounts
• Adjustments
• Entities
• Locations
Administration > Reference Data:
• Authorities
• Currencies
• Domains
• Financial Hierarchy
• Jurisdictions
All other features and services will remain accessible.
We appreciate your understanding as we work to improve our systems.
If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
During the initial four hours of this maintenance window, the following sections will be temporarily unavailable:
Administration > Company Info:
• Accounts
• Adjustments
• Entities
• Locations
Administration > Reference Data:
• Authorities
• Currencies
• Domains
• Financial Hierarchy
• Jurisdictions
All other features and services will remain accessible.
We appreciate your understanding as we work to improve our systems.
If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
This scheduled maintenance affected: Platform (AMERS Administration).