Impact to few of the IDT Original clients using ARIBA/AVS integrations

Incident Report for Thomson Reuters Corporates

Resolved

This issue has been resolved and the application is currently working for all clients

Posted Jul 21, 2024 - 10:18 CDT

Identified

Due to an ongoing network outage at our end, we observed some issues for few of the IDT Originals clients. Teams are working on mitigating the issue on top priority.

Impact is limited to few of the IDT Original clients using ARIBA/AVS integrations only.

NO impact to Tax Calc Engine for any other IDT Original clients using the direct endpoint

Posted Jul 20, 2024 - 21:27 CDT

This incident affected: Indirect Tax (ONESOURCE Determination Original Cloud (AMER), ONESOURCE Determination Original Dedicated Cloud (AMER)).