ONESOURCE GTM - Content Delayed

Incident Report for Thomson Reuters Corporates

Resolved

This incident has been resolved.
Posted Apr 14, 2025 - 14:02 CDT

Monitoring

This maintenance is complete and all content data is now up-to-date. We will continue to monitor for the next few hours.
Posted Apr 14, 2025 - 10:54 CDT

Update

UPDATE: There will be a 30-minute outage for Charge Details within the HS data. Clients will still have access to the application, but when searching for HS numbers, the charge details will not appear while we complete this maintenance. Maintenance will be from 11:00 am to 11:30 am Eastern.
Posted Apr 14, 2025 - 09:43 CDT

Identified

Thomson Reuters has noticed a delay in the update of content that may affect client's Classification Lookups by not providing the most current data. We are currently working to decrease the delay.
Posted Apr 14, 2025 - 09:09 CDT
This incident affected: Global Trade (Global Trade Content).