ONESOURCE GTM - Emergency Maintenance Tonight (Nov 10th)

Scheduled Maintenance Report for Thomson Reuters Corporates

Completed

The scheduled maintenance has been completed.
Posted Nov 10, 2025 - 22:30 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 10, 2025 - 21:00 CST

Scheduled

Thomson Reuters has been notified of hardware degradation in the AWS environment that is affecting some customers. To prevent an unplanned outage, we're proactively failing over and migrating affected services ahead of the provider's planned decommission date.

This emergency maintenance will take place tonight, Monday, November 10, 2025, from 10:00 pm Eastern to 11:30 pm Eastern. During this window, customers will not be able to access their GTM instance.

Customers that will be affected by this emergency maintenance have received a system message within their GTM instance.

We appreciate your understanding as we take this preventative step to ensure reliability.
Posted Nov 10, 2025 - 12:45 CST
This scheduled maintenance affected: Global Trade (Global Trade Content, Global Trade - pwd by Integration Point, GTM Platform).