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Intermittent Tax Calculation Failures Affecting SOAP and REST APIs in OCI PROD

Incident Report for Thomson Reuters Corporates

Investigating

We are currently experiencing intermittent issues with the Tax Calculation Service feature with our ONESOURCE Indirect Tax Determination Enterprise service. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.

Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
Posted Oct 05, 2026 - 15:52 CDT
This incident affects: Indirect Tax (ONESOURCE Determination Enterprise Cloud (OCI AMER)).