Welcome to the Thomson Reuters Corporate Tax and Trade Status page – This is the centralized resource for real-time visibility into the performance and availability of all Thomson Reuters Corporate Tax and Trade products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our Corporate Tax and Trade product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
For proactive notifications, subscribe to updates to receive alerts about status changes and incidents affecting your specific Corporate Tax and Trade products.
Get email notifications whenever Thomson Reuters Corporates creates, updates or resolves an incident.
Get text message notifications whenever Thomson Reuters Corporates creates or resolves an incident.
Get webhook notifications whenever Thomson Reuters Corporates creates an incident, updates an incident, resolves an incident or changes a component status.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 10, 2022 - 10:10 CDT
Scheduled
ONESOURCE Indirect Tax team is scheduling an emergency maintenance tonight (May 10, 2022) to immediately address an issue identified in the ONESOURCE Determination – Enterprise cloud AMER Production environment. This 30-minute maintenance will begin at 9 PM CDT tonight (May 10, 2022). Customers might experience an interruption with connections to the tax calculation service for no more than 2 minutes at the beginning of the maintenance window. We apologize for this inconvenience caused to our customers.
If you have any questions please contact your customer success managers.