ONESORCE GTM4 Login issue

Incident Report for Thomson Reuters Corporates

Resolved

This incident has been resolved.
Posted May 10, 2026 - 21:49 CDT

Monitoring

The ONESOURCE Global Trade login issue is resolved, and the team will continue to monitor. The disruption was due to an AWS US-East (N. Virginia) outage. More updates will be provided as available.
Posted May 07, 2026 - 22:12 CDT

Investigating

We are currently experiencing an issue that is affecting some customers' ability to log in to the application. Our team is actively working to resolve this matter as quickly as possible.  We apologize for any inconvenience and appreciate your understanding and patience.  

Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support
Posted May 07, 2026 - 20:25 CDT
This incident affected: Global Trade (Global Trade - pwd by Integration Point, GTM Platform).