Welcome to the Thomson Reuters Corporate Tax and Trade Status page – This is the centralized resource for real-time visibility into the performance and availability of all Thomson Reuters Corporate Tax and Trade products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our Corporate Tax and Trade product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
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The issue is now mitigated and all clients should be able to access their GTM instances. We will continue to monitor for a few hours.
Posted Feb 01, 2025 - 13:01 CST
Update
We are continuing to work on a fix for this issue.
Posted Feb 01, 2025 - 09:49 CST
Identified
Thomson Reuters has identified a server issue in the Charlotte, NC data center. This issue is affecting a small subset of clients that are still hosted in the on-premise data center. While we work to mitigate this issue, clients on this server will not be able to access their GTM instance.
Posted Feb 01, 2025 - 08:05 CST
This incident affected: Global Trade (Global Trade - pwd by Integration Point, GTM Platform).
