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ONESOURCE Tax Provision and Global Access Module (GAM) are Unavailable

Incident Report for Thomson Reuters Corporates

Resolved

This incident has been resolved.
Posted Nov 09, 2026 - 17:28 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 09, 2026 - 17:14 CST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 09, 2026 - 17:11 CST

Investigating

We are currently experiencing an issue with our ONESOURCE Tax Provision and Global Access Module services, which are temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.

Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
Posted Nov 09, 2026 - 17:01 CST
This incident affected: Direct Tax (AMERS Tax Provision).