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ONESOURCE Global Trade IMPLEMENTATION Environment Degraded Performance

Incident Report for Thomson Reuters Corporates

Identified

As of 4:45 PM eastern time, response times for some ONESOURCE Global Trade activities in IMPLEMENTATION have recovered to near-normal levels. Investigation is ongoing to identify and address any remaining contributing factors and confirm a lasting fix. Additional updates will follow.
Posted Oct 27, 2026 - 16:00 CDT

Investigating

We are seeing degraded performance on the IMPLEMENTATION system across several ONESOURCE Global Trade applications. We are reviewing the situation and working on remediation. We will post regular updates as we have them throughout the triage and mitigation.
Posted Oct 27, 2026 - 14:39 CDT
This incident affects: Global Trade (Implementation Environment).