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Welcome to the Thomson Reuters Corporate Tax and Trade Status page – This is the centralized resource for real-time visibility into the performance and availability of all Thomson Reuters Corporate Tax and Trade products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our Corporate Tax and Trade product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
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ONESOURCE Platform – Login and Access Issues
Incident
Report for Thomson Reuters Corporates
Resolved
The issue impacting users signing in to ONESOURCE Platform using their Thomson Reuters account has been resolved across APAC, EMEA, and AMER. Service has been restored. We apologize for the inconvenience and appreciate your patience and understanding.
Investigating
We are currently experiencing an issue with our ONESOURCE Platform service, which is temporarily unavailable in all region (APAC, EMEA, AMER). Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
This incident affected: Platform (AMERS (onesourcetax.com), AMERS (onesourcelogin.com), AMERS Administration, AMERS API Administration, AMERS UAT (uat.onesourcetax.com), AMERS UAT (uat.onesourcelogin.com), APAC (apac1.onesourcetax.com), APAC (onesourcelogin.com.au), APAC Administration, APAC API Administration, EMEA (emea1.onesourcetax.com), EMEA (onesourcelogin.eu), EMEA Administration, EMEA API Administration, UAT API Administration).