Welcome to the Thomson Reuters Corporate Tax and Trade Status page – This is the centralized resource for real-time visibility into the performance and availability of all Thomson Reuters Corporate Tax and Trade products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our Corporate Tax and Trade product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
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ONESOURCE GTM-DPS Screening Issue
Incident
Report for Thomson Reuters Corporates
Resolved
This incident has been resolved.
Monitoring
The data inconsistency issue was mitigated at 3:15 am Eastern this morning. We are continuing to review for any further actions required to address any residual issues from this incident. We will continue to monitor DPS screenings throughout the day.
Update
A mitigation plan has been created and is currently in process. Clients may see degraded performance with DPS screenings while mitigation is in progress.
Identified
We have identified some inconsistencies with a small portion of our GTM content that is creating false positive/false negative conditions with DPS screenings. We are currently working on a resolution to this issue and will provide updates as we have them.
This incident affected: Global Trade (Global Trade - pwd by Integration Point, GTM Platform).