Welcome to the Thomson Reuters Corporate Tax and Trade Status page – This is the centralized resource for real-time visibility into the performance and availability of all Thomson Reuters Corporate Tax and Trade products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our Corporate Tax and Trade product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
For proactive notifications, subscribe to updates to receive alerts about status changes and incidents affecting your specific Corporate Tax and Trade products.
OneSource GTM - Content Validations Degraded Performance
Incident
Report for Thomson Reuters Corporates
Resolved
This incident has been resolved.
Monitoring
The issue has been mitigated and we are monitoring.
We apologize for any inconvenience and appreciate your understanding and patience.
We apologize for any inconvenience and appreciate your understanding and patience.
Investigating
OneSource GTM - has received reports of platform issues impacting Export and/or Import Shipment processing done using the TTM Workflow on Content Validation step. Not all shipments are impacted, only those shipments which qualify for EU tariffs are failing when processed through the TTM Workflow.
Workaround is to process the failed shipment using the web page screen. We have identified a fix and are working on mitigating the issue.
We apologize for any inconvenience and appreciate your understanding and patience.
Workaround is to process the failed shipment using the web page screen. We have identified a fix and are working on mitigating the issue.
We apologize for any inconvenience and appreciate your understanding and patience.
Monitoring
The issue has been mitigated and we are monitoring.
Identified
Thomson Reuters has identified the root cause and is working on mitigation..
Investigating
OneSource GTM - has received reports of platform issues impacting processes which use Content Validations feature. TechOps is investigating the issue.
This incident affected: Global Trade (Global Trade - pwd by Integration Point).