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Oauth token failures in EMEA PROD
Incident
Report for Thomson Reuters Corporates
Resolved
This incident has been resolved.
Monitoring
We experienced intermittent issue with tax calculation REST API in the ONESOURCE Indirect Tax Determination - EMEA Production environment between 08:02 AM and 08:06 AM ET on May 2nd. The issue is already mitigated now.
We apologize for any inconvenience and appreciate your understanding and patience.
Further details will be provided in the formal RCA. If you have any questions, please contact Customer Support.
We apologize for any inconvenience and appreciate your understanding and patience.
Further details will be provided in the formal RCA. If you have any questions, please contact Customer Support.
Investigating
We are currently experiencing intermittent issues with the Tax Calculations feature with our Onesource Indirect Tax Determination Enterprise service.
This incident affected: Indirect Tax (ONESOURCE Determination Enterprise Cloud (AWS EMEA)).