Tax Calculation failures in EMEA UAT for SOAP and REST API

Incident Report for Thomson Reuters Corporates

Resolved

This incident has been resolved.

Posted Sep 29, 2025 - 20:56 CDT

Investigating

We are currently experiencing intermittent issues with the Tax Calculation Service feature with our ONESOURCE Indirect Tax service. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.

Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

Posted Sep 29, 2025 - 17:04 CDT

This incident affected: Indirect Tax (ONESOURCE Determination Enterprise Cloud (AWS EMEA)).