All Systems Operational

Platform Operational
AMERS (onesourcetax.com) Operational
AMERS (onesourcelogin.com) Operational
AMERS Administration Operational
AMERS API Administration Operational
AMERS UAT (uat.onesourcetax.com) Operational
AMERS UAT (uat.onesourcelogin.com) Operational
APAC (apac1.onesourcetax.com) Operational
APAC (onesourcelogin.com.au) Operational
APAC Administration Operational
APAC API Administration Operational
EMEA (emea1.onesourcetax.com) Operational
EMEA (onesourcelogin.eu) Operational
EMEA Administration Operational
EMEA API Administration Operational
UAT API Administration Operational
WorkFlow Tools Operational
AMERS Calendar Operational
AMERS Calendar Classic Operational
AMERS FileRoom Operational
AMERS WorkFlow Manager Operational
APAC Calendar Operational
APAC Calendar Classic Operational
APAC FileRoom Operational
APAC WorkFlow Manager Operational
EMEA Calendar Operational
EMEA Calendar Classic Operational
EMEA FileRoom Operational
EMEA WorkFlow Manager Operational
Data Tools Operational
AMERS Audit Manager Operational
AMERS DataFlow Operational
AMERS Data Hub Operational
AMERS General Ledger Manager Operational
AMERS R&D Tax Credit Manager Operational
AMERS SAP Trial Balance Integration Operational
AMERS Workpapers Operational
APAC Audit Manager Operational
APAC DataFlow Operational
APAC Data Hub Operational
APAC General Ledger Manager Operational
APAC R&D Tax Credit Manager Operational
APAC SAP Trial Balance Integration Operational
APAC Workpapers Operational
EMEA Audit Manager Operational
EMEA DataFlow Operational
EMEA Data Hub Operational
EMEA General Ledger Manager Operational
EMEA SAP Trial Balance Integration Operational
EMEA R&D Tax Credit Manager Operational
EMEA Workpapers Operational
Direct Tax Operational
AMERS (web) BEPS Action Manager Operational
AMERS DAC6 Reporter Operational
AMERS Data Query Operational
AMERS GoSystem Tax RS Operational
AMERS GoSystem Tax RS API Operational
AMERS Income Tax Operational
AMERS Income Tax API Operational
AMERS State Apportionment Operational
AMERS (legacy) Statutory Reporting Operational
AMERS (web) Statutory Reporting Operational
AMERS (New) Tax Provision Operational
AMERS Tax Provision Operational
AMERS Uncertain Tax Positions Operational
APAC (legacy) Corporate Tax Operational
APAC (web) Corporate Tax Operational
APAC (web) E-filing Manager (Corporate Tax) Operational
APAC (legacy) Fringe Benefits Tax Operational
APAC (web) Fringe Benefits Tax Operational
APAC (legacy) Statutory Reporting Operational
APAC (web) Statutory Reporting Operational
APAC Tax Provision Operational
APAC Trusts (AU) Operational
APAC Uncertain Tax Positions Operational
EMEA (web) BEPS Action Manager Operational
EMEA (legacy) Corporate Tax Operational
EMEA (web) Corporate Tax Operational
EMEA (web) E-filing Manager (Corporate Tax) Operational
EMEA DAC6 Reporter Operational
EMEA (legacy) Statutory Reporting Operational
EMEA (web) Statutory Reporting Operational
EMEA Tax Provision Operational
EMEA Uncertain Tax Positions Operational
Global Trade Operational
Global Trade Content Operational
Global Trade - LATAM Operational
Global Trade - pwd by Integration Point Operational
Govt Connectivity BE - PLDA Operational
Govt Connectivity DE - ATLAS Operational
Govt Connectivity FR - DELTA Operational
Govt Connectivity MX - SAAI/COVE Operational
Govt Connectivity NL - AGS Operational
Govt Connectivity UK - CHIEF/CDS Operational
Govt Connectivity US - ABI/AES Operational
GTM Platform Operational
Implementation Environment Operational
ONESOURCE Classifier Operational
Transports AS2 Operational
Transports Client Interchange Web Service Operational
Transports FTP Operational
Indirect Tax Operational
ONESOURCE Determination Enterprise Cloud (AWS AMER) ? Operational
ONESOURCE Determination Enterprise Cloud (AWS EMEA) ? Operational
ONESOURCE Determination Enterprise Cloud (OCI AMER) ? Operational
ONESOURCE Determination Anywhere (AWS AMER) ? Operational
ONESOURCE Determination Anywhere (OCI AMER) ? Operational
Configuration API (AWS AMER) Operational
Configuration API (AWS EMEA) Operational
Configuration API (OCI AMER) Operational
ONESOURCE Determination Original Cloud (AMER) ? Operational
ONESOURCE Determination Original Dedicated Cloud (AMER) ? Operational
ONESOURCE Determination Original Dedicated Cloud (EMEA) ? Operational
Certificate Manager Original Cloud ? Operational
Certificate Manager Enterprise Cloud ? Operational
Reports and Analytics Enterprise Cloud ? Operational
Reporting - Original Cloud ? Operational
US Tax Content ? Operational
Canada Tax Content ? Operational
International Tax Content ? Operational
Content Extract ? Operational
Fast Sales Tax ? Operational
ONESOURCE Property Tax ? Operational
ONESOURCE Sales and Use Tax Compliance (AMER) ? Operational
ONESOURCE Indirect Compliance (APAC) ? Operational
APAC (web) E-filing Manager (Indirect Compliance) Operational
ONESOURCE Indirect Compliance (EMEA) ? Operational
EMEA (web) E-filing Manager (Indirect Compliance) Operational
ONESOURCE Indirect Compliance (UAT) ? Operational
ONESOURCE E-Invoicing (PROD) ? Operational
ONESOURCE E-Invoicing (UAT) ? Operational
ONESOURCE Determination - On Premise ? Operational
ONESOURCE Determination (APAC) ? Operational
IDT Integrations ? Operational
Address Validation Service Operational
BigCommerce Operational
Coupa Operational
Data File Integrator - Enterprise Cloud Operational
Data File Integrator - Original Cloud Operational
Microsoft Dynamics 365 - Commerce Cloud Operational
Microsoft Dynamics 365FOE Operational
Microsoft Dynamics AX 2012 Operational
Microsoft Dynamics GP Operational
NetSuite Legacy/Direct Operational
NetSuite SuiteTax Operational
Oracle EBS R12 Operational
Oracle Fusion Tax Cloud - 1.x Operational
Oracle Fusion Tax Cloud - 2.x Operational
Salesforce Subscription Management Operational
SAP 5.2B Basic (RFC) Operational
SAP Ariba - Cloud Operational
SAP Ariba - OnPremise Operational
SAP Ariba - Original cloud Operational
SAP Business One Operational
SAP C4/HANA Commerce Cloud Operational
SAP Global Next Operational
SAP Global Tax Service Operational
SAP US Tax S4/HANA Cloud Operational
Trust & Info Rptg Operational
AMERS NRA - FNIS & Users Website Operational
AMERS Tax Information Reporting Operational
AMERS Trust Tax Operational
AMERS Trust Tax Insight Operational
Legal Solutions Operational
AMERS LEGAL ONE Operational
Legal Tracker - US Operational
Legal Tracker - AUS Operational
Legal Tracker - UK Operational
Legal Tracker - GER Operational
Legal Tracker - CAN Operational
Risk Solutions Operational
AMERS Compliance Learning Operational
AMERS Oden Online (State Rules and Regulations) Operational
AMERS Oden Policy Terminator Operational
AMERS Oden Track (web) Operational
AMERS Regulatory Intelligence Operational
ANZ Compliance Learning Operational
APAC Compliance Learning Operational
APAC Regulatory Intelligence Operational
EMEA Compliance Learning Operational
EMEA Regulatory Intelligence Operational
Tax Brazil Operational
Checkpoint Corporate Operational
ONESOURCE DFe Operational
ONESOURCE Tax Analyser Operational
Tax One for SAP® solutions Operational
Tax Brazil - Tax One Operational
Tax One - Application [AMERS] Operational
Tax One - Application [UAT AMERS] Operational
Sending and Receiving Files [AMERS] Operational
Sending and Receiving Files [UAT AMERS] Operational
File/Email Processing [AMERS] Operational
File/Email Processing [UAT AMERS] Operational
ECF/REINF (messaging/integration) [AMERS] Operational
ECF/REINF (messaging/integration) [UAT AMERS] Operational
Tax Automation [AMERS] Operational
Tax Automation [UAT AMERS] Operational
OBI [AMERS] Operational
OBI [UAT AMERS] Operational
Tax One - Application [EMEA] Operational
Tax One - Application [UAT EMEA] Operational
Sending and Receiving Files [EMEA] Operational
Sending and Receiving Files [UAT EMEA] Operational
File/Email Processing [EMEA] Operational
File/Email Processing [UAT EMEA] Operational
ECF/REINF (messaging/integration) [EMEA] Operational
ECF/REINF (messaging/integration) [UAT EMEA] Operational
Tax Automation [EMEA] Operational
Tax Automation [UAT EMEA] Operational
OBI [EMEA] Operational
OBI [UAT EMEA] Operational
Customer Support Operational
Case Management Dashboard Operational
Platform Operational
Workflow Tools Operational
Data Tools Operational
Direct Tax Operational
Global Trade Operational
Indirect Tax Operational
Trust & Info Rptg Operational
Legal Solutions Operational
Risk Solutions Operational
Tax Brazil Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ONESOURCE Oracle fusion Rate to Regime Content release for AEM March 2025 Mar 6, 2025 12:30 - Mar 7, 2025 12:30 CST

ONESOURCE Oracle fusion Rate to Regime Content release Content for AEM region for March 2025 has been released. It is available in both Integration UI and customer portal for download.
Posted on Mar 05, 2025 - 18:47 CST

ONESOURCE Oracle fusion Rate to Regime Content release for EMEA March 2025 Mar 12, 2025 12:30 - Mar 13, 2025 12:30 CDT

ONESOURCE Oracle fusion Rate to Regime Content release Content for EMEA region for March 2025 has been released. It is available in both Integration UI and customer portal for download.
Posted on Mar 11, 2025 - 20:08 CDT

ONESOURCE Indirect Tax Determination – Content Update to Harmonized Product Groups Mar 25, 2025 20:30-20:31 CDT

Dear Customers,

We want to inform you about an upcoming change to the ONESOURCE Determination Tax Content, specifically changes to the Harmonized Product Group.

In an upcoming update, we will add the 2022 edition of the Harmonized System Nomenclature from the World Customs Organization (WCO) to the Harmonized Product Group. These new product categories will be listed under Goods, with a start date of October 1, 2025, and will include updated rates and rules.

As a result, existing product categories in the 2007 section of the Harmonized Product Group will be assigned End Dates and will no longer be supported after September 30, 2025.

Users relying on commodity codes will experience minimal impact, whereas those utilizing product mappings will need to update their mappings or switch to using commodity codes.

We apologize for any inconvenience this may cause and appreciate your understanding.

Thank you,

ONESOURCE Indirect Tax Product Management
Posted on Mar 25, 2025 - 20:28 CDT

ONESOURCE GTM – AWS Maintenance Apr 6, 2025 00:00-17:00 CDT

Thomson Reuters will be performing a scheduled maintenance on Sunday, April 6th 2025, beginning at 1:00 am Eastern that will affect clients in the AWS US and EU environments.

Beginning at 1:00 am Eastern and lasting for 17 hours, a Windows Updates and apply all other required patches to our on-premise environments. Due to the connections between on-premise and AWS environments, the following components will be affected in the AWS environment during this on-premise maintenance window – Government Connectivity, ABI Gateway, Global Trade Content, ISF, DPS, and AS2 Transports. Clients using these features can expect multiple down times during the maintenance window.

Beginning at 8:00 am Eastern, clients in PROD / IMPLEMENTATION in the AWS US region will experience up to 2 hours of downtime while database maintenance is performed. This maintenance window will last until 5:00 pm Eastern.
Posted on Mar 25, 2025 - 09:16 CDT

ONESOURCE GTM - US/Germany Data Center Test/Implementation and PRODUCTION Maintenance Apr 6, 2025 00:00-17:00 CDT

Thomson Reuters will be performing a scheduled maintenance on Sunday, April 6th 2025, beginning at 1:00 am Eastern with a duration of 17 hours. This maintenance will include Windows Updates and apply any other required patches to the TEST/IMPLEMENTATION and PRODUCTION environments and will be performing migrations and activities related to improvement projects. During this maintenance period there will intermittent downtimes, and you will not be able to access your Test/Implementation or Production instances.
Posted on Mar 25, 2025 - 09:08 CDT

Scheduled System Maintenance Apr 19, 2025 11:00-19:00 CDT

Tracker will be undergoing maintenance and unavailable on Saturday 04/19/2025 , from 9:00 AM PST to 5:00 PM PST.
Posted on Jan 23, 2025 - 11:22 CST

OSPI Platform – UAT Major release for April 2025 Apr 22, 2025 00:00-06:00 CDT

ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Posted on Mar 12, 2025 - 12:09 CDT

ONESOURCE Tax Information Release OTIR Release 25.01 22nd April 2025 (AMERS) Apr 22, 2025 19:00 - Apr 23, 2025 06:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
Jan 16, 2025 - 11:03 CST
Scheduled - ONESOURCE Tax Information Reporting Release 25.01 will be installed from 7:00 P.M. (CT) on 22nd April 2025 until 06:00 A.M. (CT) on 23d April 2025. System availability may be affected during release time.
Aug 20, 2024 - 09:27 CDT

OSPI Platform – APAC Major release for April 2025 Apr 23, 2025 07:00-13:00 CDT

ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Posted on Mar 12, 2025 - 12:10 CDT

OSPI Platform – EMEA Major release for April 2025 Apr 23, 2025 16:00-22:00 CDT

ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Posted on Mar 12, 2025 - 12:11 CDT

OSPI Platform – AMER Major release for April 2025 Apr 24, 2025 00:00-06:00 CDT

ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Posted on Mar 12, 2025 - 12:12 CDT

ONESOURCE Tax Information Reporting System Maintenance 26th April 2025 (AMERS) Apr 26, 2025 22:00 - Apr 27, 2025 06:00 CDT

ONESOURCE Tax Information Reporting will be unavailable from 10:00 P.M. (CT) on 26th April 2025 until 06:00 A.M. (CT) on 27th April 2025 for scheduled maintenance.
Posted on Aug 20, 2024 - 08:56 CDT

ONESOURCE API Administration Backend Services and UI April release in UAT. Apr 28, 2025 22:00 - Apr 29, 2025 02:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 02, 2025 - 22:55 CDT
Scheduled - ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Apr 02, 2025 - 14:39 CDT

ONESOURCE API Administration Backend Services April release in all Production regions Apr 29, 2025 01:00-06:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 02, 2025 - 22:58 CDT
Scheduled - ONESOURCE API Administration will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
To explore the capabilities of API Administration, please refer to the Guide.
Apr 02, 2025 - 14:39 CDT

ONESOURCE API Administration April release – APAC Apr 29, 2025 07:00-12:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 02, 2025 - 22:59 CDT
Scheduled - ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Apr 02, 2025 - 14:39 CDT

ONESOURCE API Administration April release – EMEA Apr 29, 2025 16:00-21:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 02, 2025 - 23:01 CDT
Scheduled - ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Apr 02, 2025 - 14:39 CDT

ONESOURCE API Administration April release – AMER Apr 30, 2025 00:00-05:00 CDT

ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the
Guide
Posted on Apr 02, 2025 - 23:03 CDT

Scheduled System Maintenance May 24, 2025 11:00-19:00 CDT

Tracker will be undergoing maintenance and unavailable on Saturday 05/24/2025 , from 9:00 AM PST to 5:00 PM PST.
Posted on Jan 23, 2025 - 11:57 CST

ONESOURCE Tax Information Reporting System Maintenance 24th May 2025 (AMERS) May 24, 2025 22:00 - May 25, 2025 06:00 CDT

ONESOURCE Tax Information Reporting will be unavailable from 10:00 P.M. (CT) on 24th May 2025 until 06:00 A.M. (CT) on 25th May 2025 for scheduled maintenance.
Posted on Aug 20, 2024 - 08:56 CDT

ONESOURCE Tax Information Release OTIR Release 25.02 17th June 2025 (AMERS) Jun 17, 2025 19:00 - Jun 18, 2025 06:00 CDT

ONESOURCE Tax Information Reporting Release 25.02 will be installed from 7:00 P.M. (CT) on 17th June 2025 until 06:00 A.M. (CT) on 18th June 2025. System availability may be affected during release time.
Posted on Aug 20, 2024 - 09:28 CDT

Scheduled System Maintenance Jun 21, 2025 11:00-19:00 CDT

Tracker will be undergoing maintenance and unavailable on Saturday 06/21/2025 , from 9:00 AM PST to 5:00 PM PST.
Posted on Jan 23, 2025 - 11:57 CST

ONESOURCE Tax Information Reporting System Maintenance 21st June 2025 (AMERS) Jun 21, 2025 22:00 - Jun 22, 2025 06:00 CDT

ONESOURCE Tax Information Reporting will be unavailable from 10:00 P.M. (CT) on 21st June 2025 until 06:00 A.M. (CT) on 22nd June 2025 for scheduled maintenance.
Posted on Aug 20, 2024 - 08:57 CDT

Scheduled System Maintenance Jul 26, 2025 11:00-19:00 CDT

Tracker will be undergoing maintenance and unavailable on Saturday 07/26/2025 , from 9:00 AM PST to 5:00 PM PST.
Posted on Jan 23, 2025 - 11:57 CST

ONESOURCE Tax Information Reporting System Maintenance 26th July 2025 (AMERS) Jul 26, 2025 22:00 - Jul 27, 2025 06:00 CDT

ONESOURCE Tax Information Reporting will be unavailable from 10:00 P.M. (CT) on 26th July until 06:00 A.M. (CT) on 27th July 2025 for scheduled maintenance.
Posted on Aug 20, 2024 - 08:58 CDT

ONESOURCE Tax Information Release OTIR Release 25.03 12th August 2025 (AMERS) Aug 12, 2025 19:00 - Aug 13, 2025 06:00 CDT

ONESOURCE Tax Information Reporting Release 25.03 will be installed from 7:00 P.M. (CT) on 12th August 2025 until 06:00 A.M. (CT) on 13th August 2025. System availability may be affected during release time.
Posted on Aug 20, 2024 - 09:29 CDT

Scheduled System Maintenance Aug 23, 2025 11:00-19:00 CDT

Tracker will be undergoing maintenance and unavailable on Saturday 08/23/2025 , from 9:00 AM PST to 5:00 PM PST.
Posted on Jan 23, 2025 - 11:57 CST

ONESOURCE Tax Information Reporting System Maintenance 23rd August 2025 (AMERS) Aug 23, 2025 22:00 - Aug 24, 2025 06:00 CDT

ONESOURCE Tax Information Reporting will be unavailable from 10:00 P.M. (CT) on 23rd August 2025 until 06:00 A.M. (CT) on 24th August 2025 for scheduled maintenance.
Posted on Aug 20, 2024 - 09:14 CDT

Scheduled System Maintenance Sep 20, 2025 11:00-19:00 CDT

Tracker will be undergoing maintenance and unavailable on Saturday 09/20/2025 , from 9:00 AM PST to 5:00 PM PST.
Posted on Jan 23, 2025 - 12:06 CST

ONESOURCE Tax Information Release OTIR Release 25.04 21st October 2025 (AMERS) Oct 21, 2025 19:00 - Oct 22, 2025 06:00 CDT

ONESOURCE Tax Information Reporting Release 25.04 will be installed from 7:00 P.M. (CT) on 21st October 2025 until 06:00 A.M. (CT) on 22nd October 2025. System availability may be affected during release time.
Posted on Aug 20, 2024 - 09:30 CDT

Scheduled System Maintenance Oct 25, 2025 11:00-19:00 CDT

Tracker will be undergoing maintenance and unavailable on Saturday 10/25/2025 , from 9:00 AM PST to 5:00 PM PST.
Posted on Jan 23, 2025 - 12:06 CST

ONESOURCE Tax Information Reporting System Maintenance 25th October 2025 (AMERS) Oct 25, 2025 22:00 - Oct 26, 2025 06:00 CDT

ONESOURCE Tax Information Reporting will be unavailable from 10:00 P.M. (CT) on 25th October 2025 until 06:00 A.M. (CT) on 26th October 2025 for scheduled maintenance.
Posted on Aug 20, 2024 - 09:16 CDT

Scheduled System Maintenance Nov 22, 2025 11:00-19:00 CST

Tracker will be undergoing maintenance and unavailable on Saturday 11/22/2025 , from 9:00 AM PST to 5:00 PM PST.
Posted on Jan 23, 2025 - 12:06 CST

ONESOURCE Tax Information Reporting System Maintenance 22nd November 2025 (AMERS) Nov 22, 2025 22:00 - Nov 23, 2025 06:00 CST

ONESOURCE Tax Information Reporting will be unavailable from 10:00 P.M. (CT) on 22nd November 2025 until 06:00 A.M. (CT) on 23rd November 2025 for scheduled maintenance.
Posted on Aug 20, 2024 - 09:17 CDT

ONESOURCE Tax Information Release OTIR Release 25.05 2nd December 2025 (AMERS) Dec 2, 2025 19:00 - Dec 3, 2025 06:00 CST

ONESOURCE Tax Information Reporting Release 25.05 will be installed from 7:00 P.M. (CT) on 2nd December 2025 until 06:00 A.M. (CT) on 3d December 2025. System availability may be affected during release time.
Posted on Aug 20, 2024 - 10:05 CDT

Scheduled System Maintenance Dec 20, 2025 11:00-19:00 CST

Tracker will be undergoing maintenance and unavailable on Saturday 12/20/2025 , from 9:00 AM PST to 5:00 PM PST.
Posted on Jan 23, 2025 - 12:06 CST

ONESOURCE Tax Information Reporting System Maintenance 27th December 2025 (AMERS) Dec 27, 2025 22:00 - Dec 28, 2025 06:00 CST

ONESOURCE Tax Information Reporting will be unavailable from 10:00 P.M. (CT) on 27th December until 06:00 A.M. (CT) on 28th December for scheduled maintenance.
Posted on Aug 20, 2024 - 09:39 CDT

ONESOURCE Tax Information Reporting System Maintenance 27th December 2025 (AMERS) Dec 27, 2025 22:00 - Dec 28, 2025 06:00 CST

ONESOURCE Tax Information Reporting will be unavailable from 10:00 P.M. (CT) on 27th December 2025 until 06:00 A.M. (CT) on 28th December 2025 for scheduled maintenance.
Posted on Aug 20, 2024 - 09:57 CDT

ONESOURCE Tax Information Reporting System Maintenance 27th December 2025 (AMERS) Dec 27, 2025 22:00 - Dec 28, 2025 06:00 CST

ONESOURCE Tax Information Reporting will be unavailable from 10:00 P.M. (CT) on 27th December 2025 until 06:00 A.M. (CT) on 28th December 2025 for scheduled maintenance.
Posted on Aug 20, 2024 - 09:17 CDT

ONESOURCE Tax Information Release OTIR Release 25.06 30th December 2025 (AMERS) Dec 30, 2025 19:00 - Dec 31, 2025 06:00 CST

ONESOURCE Tax Information Reporting Release 25.06 will be installed from 7:00 P.M. (CT) on 30th December 2025 until 06:00 A.M. (CT) on 31st December 2025. System availability may be affected during release time.
Posted on Aug 20, 2024 - 10:07 CDT

ONESOURCE Tax Information Release OTIR Release 25.07 17th February 2026 (AMERS) Feb 17, 2026 19:00 - Feb 18, 2026 06:00 CST

ONESOURCE Tax Information Reporting Release 25.07 will be installed from 7:00 P.M. (CT) on 17th February until 06:00 A.M. (CT) on 18th February. System availability may be affected during release time.
Posted on Jan 21, 2025 - 04:31 CST
Apr 3, 2025
ONESOURCE Oracle fusion Rate to Regime Content release for INDIA Apr 2025
Completed - The scheduled maintenance has been completed.
Apr 3, 13:05 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 13:00 CDT
Scheduled - ONESOURCE Oracle fusion Rate to Regime Content release for INDIA Apr 2025, available as of April 3rd 2025
Apr 3, 08:34 CDT
ONESOURCE Oracle fusion Rate to Regime Content release for EMEA Apr 2025
Completed - The scheduled maintenance has been completed.
Apr 3, 13:05 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 13:00 CDT
Scheduled - ONESOURCE Oracle fusion Rate to Regime Content release for EMEA Apr 2025, available as of April 1st 2025
Apr 3, 08:33 CDT
Reports and Analytics release Version 2025.03 in AMER PROD region
Completed - The scheduled maintenance has been completed.
Apr 3, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 05:00 CDT
Scheduled - The deployment of Reports and Analytics release version 2025.03 in the AMER PROD environment is scheduled for 05:00 AM to 12:00 PM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period.
Apr 1, 15:47 CDT
Apr 2, 2025
Reports and Analytics release Version 2025.03 in EMEA PROD region
Completed - The scheduled maintenance has been completed.
Apr 2, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 09:00 CDT
Scheduled - The deployment of Reports and Analytics release version 2025.03 in the EMEA PROD environment is scheduled for 09:00 AM to 03:00 PM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period.
Apr 1, 15:47 CDT
ONESOURCE E-Invoicing Release Notes (R1.6.0.0)- Wednesday 2nd April 2025
Completed - The scheduled maintenance has been completed.
Apr 2, 08:36 CDT
Scheduled - ONESOURCE E-Invoicing Release Notes (R1.6.0.0)- Wednesday 2nd Apr 2025
Apr 2, 08:34 CDT
Apr 1, 2025
ONESOURCE Determination – Enterprise cloud Version 2025.2 Production Release Information (AMERS Region)
Completed - The scheduled maintenance has been completed.
Apr 1, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 03:00 CDT
Scheduled - ONESOURCE Determination – Enterprise Cloud Version 2025.2 is being deployed in the AMERS Production environment. Your access to the tax calculation services and the application will not be interrupted.
Feb 26, 16:48 CST
ONESOURCE Determination Anywhere version 2025.2 Production Release Information (AMER Regions)
Completed - The scheduled maintenance has been completed.
Apr 1, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 05:00 CDT
Scheduled - ONESOURCE Determination Anywhere version 2025.2 is being deployed in the AMER Production environments. Your access to the tax calculation services and the application will not be interrupted.
Feb 26, 16:48 CST
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025
Indirect Tax - Delay in Data for reports and analytics service in AMER PROD
Resolved - This incident has been resolved.
Mar 29, 06:00 CDT
Investigating - Reports and Analytics Service in AMER PROD is currently experiencing delay of 5 hours. We are working on the data catch up, will notify once complete
Mar 29, 04:37 CDT
Mar 28, 2025
ONESOURCE Oracle fusion Rate to Regime Content release for CANADA April 2025
Completed - The scheduled maintenance has been completed.
Mar 28, 12:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 12:30 CDT
Scheduled - ONESOURCE Oracle fusion Rate to Regime Content release Content for CANADA region for MApril 2025 has been released. It is available in both Integration UI and customer portal for download.
Mar 26, 16:06 CDT
ONESOURCE Oracle fusion Rate to Regime Content release for USA April 2025
Completed - The scheduled maintenance has been completed.
Mar 28, 12:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 12:30 CDT
Scheduled - ONESOURCE Oracle fusion Rate to Regime Content release Content for USA region for April 2025 has been released. It is available in both Integration UI and customer portal for download.
Mar 26, 16:06 CDT
ONESOURCE Fringe Benefits Tax[APAC]
Completed - The scheduled maintenance has been completed.
Mar 28, 10:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 05:30 CDT
Scheduled - ONESOURCE Fringe Benefits Tax[APAC] will be undergoing scheduled maintenance from Friday March 28th 21:30 AEST to Saturday March 29th 02:30 AEST
Mar 23, 23:03 CDT
ONESOURCE Income Tax Workpapers - scheduled maintenance - Friday, March 28th (12:00AM – 4:30 AM CST)
Completed - The scheduled maintenance has been completed.
Mar 28, 04:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 00:01 CDT
Scheduled - ONESOURCE Income Tax Workpapers will be undergoing maintenance on Friday, March 28th between 12:00AM – 4:30 AM CST.
Mar 25, 09:24 CDT
ONESOURCE Income Tax
Completed - The scheduled maintenance has been completed.
Mar 28, 01:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 00:00 CDT
Scheduled - ONESOURCE Income Tax will be undergoing maintenance on Friday, March 28th between 12:00am – 1:30am CT
Mar 17, 13:55 CDT
Mar 27, 2025
Failures while generating reports using Reporting and Analytics feature in EMEA & AMER Production environment
Resolved - This incident has been resolved.
Mar 27, 13:37 CDT
Investigating - Dear Customers,

We wanted to inform you that we are experiencing failures while generating reports using Reporting and Analytics feature in EMEA & AMER Production environment. Technical teams are currently working on it with high priority to restore the services. More details to follow soon.

Thank you for your understanding and patience.
Mar 27, 11:39 CDT
Mar 26, 2025
Reports and Analytics release Version 2025.03 in AMER UAT region
Completed - The scheduled maintenance has been completed.
Mar 26, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 05:00 CDT
Scheduled - The deployment of Reports and Analytics release version 2025.03 in the AMER UAT environment is scheduled for 05:00 AM to 12:00 PM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period.
Mar 24, 16:03 CDT
ONESOURCE Statutory Reporting - Web [EMEA]
Completed - The scheduled maintenance has been completed.
Mar 26, 01:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 17:30 CDT
Scheduled - ONESOURCE Statutory Reporting - Web [EMEA] will be undergoing scheduled maintenance during March 25, 2025 22:30 GMT to March 26, 2025 06:30 GMT.
Mar 21, 10:23 CDT
Mar 25, 2025
ONESOURCE Data Query
Completed - The scheduled maintenance has been completed.
Mar 25, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 16:00 CDT
Scheduled - ONESOURCE Data Query will be undergoing maintenance on Tuesday, March 25th between 4:00pm-8:00pm CT, users may see a brief degradation in the application while we are performing the maintenance.
Mar 24, 15:35 CDT
ONESOURCE Determination – Enterprise Cloud Version 2025.2 Production Release Information (EMEA Region)
Completed - The scheduled maintenance has been completed.
Mar 25, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 14:00 CDT
Scheduled - ONESOURCE Determination – Enterprise Cloud Version 2025.2 is being deployed in the EMEA Production environment. Your access to the tax calculation services and the application will not be interrupted.
Feb 26, 16:48 CST
Reports and Analytics release Version 2025.03 in EMEA UAT region
Completed - The scheduled maintenance has been completed.
Mar 25, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 09:00 CDT
Scheduled - The deployment of Reports and Analytics release version 2025.03 in the EMEA UAT environment is scheduled for 09:00 AM to 03:00 PM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period.
Mar 24, 16:03 CDT
ONESOURCE Tax Provision Maintenance AMERS
Completed - The scheduled maintenance has been completed.
Mar 25, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 23:00 CDT
Scheduled - ONESOURCE users may experience downtime in the OTP due to maintenance activities.
Feb 21, 16:49 CST
ONESOURCE Statutory Reporting - Web [AMERS]
Completed - The scheduled maintenance has been completed.
Mar 25, 01:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 17:30 CDT
Scheduled - ONESOURCE Statutory Reporting - Web [AMERS] will be undergoing scheduled maintenance during March 24, 2025 18:30 EST to March 25, 2025 02:30 EST.
Mar 21, 10:17 CDT
Mar 24, 2025
ONESOURCE Tax Provision Maintenance EMEA
Completed - The scheduled maintenance has been completed.
Mar 24, 17:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 15:00 CDT
Scheduled - ONESOURCE users may experience downtime in the OTP due to maintenance activities.
Mar 20, 15:31 CDT
ONESOURCE Statutory Reporting - Web [APAC]
Completed - The scheduled maintenance has been completed.
Mar 24, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 05:00 CDT
Scheduled - ONESOURCE Statutory Reporting - Web [APAC] will be undergoing scheduled maintenance during March 24, 2025 21:00 AEDT to March 25, 2025 05:00 AEDT.
Mar 21, 10:09 CDT
Mar 23, 2025
ONESOURCE Tax Information Reporting System Maintenance 22nd March 2025 (AMERS)
Completed - The scheduled maintenance has been completed.
Mar 23, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 22:00 CDT
Scheduled - ONESOURCE Tax Information Reporting will be unavailable from 10:00 P.M. (CT) on 22nd March 2025 until 06:00 A.M. (CT) on 23rd March 2025 for scheduled maintenance.
Aug 20, 08:55 CDT
Mar 22, 2025
ONESOURCE Indirect Tax Determination – Content Update to Harmonized Product Groups
Resolved - Dear Customers,

We want to inform you about an upcoming change to the ONESOURCE Determination Tax Content, specifically changes to the Harmonized Product Group.

In an upcoming update, we will add the 2022 edition of the Harmonized System Nomenclature from the World Customs Organization (WCO) to the Harmonized Product Group. These new product categories will be listed under Goods, with a start date of October 1, 2025, and will include updated rates and rules.

As a result, existing product categories in the 2007 section of the Harmonized Product Group will be assigned End Dates and will no longer be supported after September 30, 2025.

Users relying on commodity codes will experience minimal impact, whereas those utilizing product mappings will need to update their mappings or switch to using commodity codes.

We apologize for any inconvenience this may cause and appreciate your understanding.

Thank you,

ONESOURCE Indirect Tax Product Management
Mar 22, 19:18 CDT
Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Mar 22, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 11:00 CDT
Scheduled - Tracker will be undergoing maintenance and unavailable on Saturday 03/22/2025 , from 9:00 AM PST to 5:00 PM PST.
Jan 23, 11:22 CST
Mar 21, 2025
ONESOURCE Income Tax
Completed - The scheduled maintenance has been completed.
Mar 21, 01:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 00:00 CDT
Scheduled - ONESOURCE Income Tax will be undergoing maintenance on Friday, March 21st between 12:00am – 1:30am CT.
Mar 17, 13:55 CDT
Mar 20, 2025
ONESOURCE Tax Provision Maintenance EMEA
Completed - The scheduled maintenance has been completed.
Mar 20, 15:28 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 15:00 CDT
Scheduled - ONESOURCE users may experience downtime in the OTP due to maintenance activities.
Feb 21, 16:49 CST
Delay in Data for reports and analytics service in AMER PROD
Resolved - This incident has been resolved.
Mar 20, 06:18 CDT
Update - Reports and Analytics Service in AMER PROD is currently experiencing delay of 4 hours. We are working on the data catch up, will notify once complete.
Mar 20, 05:09 CDT
Update - Reports and Analytics Service in AMER PROD is currently experiencing delay of 9 hours. We are working on the data catch up, will notify once complete
Mar 19, 20:38 CDT
Investigating - Service in AMER PROD is currently experiencing delay of 10 hours. We are working on the data catch up, will notify once complete.
Mar 19, 19:03 CDT
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