In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 2026 - 00:00 CST
Scheduled - ONESOURCE Platform will be performing emergency maintenance in UAT on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Jan 28, 2026 00:00-06:00 CST
WorkFlow Tools Operational
AMERS Calendar Operational
AMERS Calendar Classic Operational
AMERS FileRoom Operational
AMERS WorkFlow Operational
AMERS WorkFlow Manager Classic Operational
APAC Calendar Operational
APAC Calendar Classic Operational
APAC FileRoom Operational
APAC WorkFlow Operational
APAC WorkFlow Manager Classic Operational
EMEA Calendar Operational
EMEA Calendar Classic Operational
EMEA FileRoom Operational
EMEA WorkFlow Operational
EMEA WorkFlow Manager Classic Operational
Platform Under Maintenance
AMERS (onesourcetax.com) Operational
AMERS (onesourcelogin.com) Operational
AMERS Administration Operational
AMERS API Administration Operational
AMERS UAT (uat.onesourcetax.com) Under Maintenance
AMERS UAT (uat.onesourcelogin.com) Under Maintenance
APAC (apac1.onesourcetax.com) Operational
APAC (onesourcelogin.com.au) Operational
APAC Administration Operational
APAC API Administration Operational
EMEA (emea1.onesourcetax.com) Operational
EMEA (onesourcelogin.eu) Operational
EMEA Administration Operational
EMEA API Administration Operational
UAT API Administration Operational
Data Tools Operational
AMERS Audit Manager Operational
AMERS DataFlow Operational
AMERS Data Hub Operational
AMERS General Ledger Manager Operational
AMERS R&D Tax Credit Manager Operational
AMERS SAP Trial Balance Integration Operational
AMERS Workpapers Operational
APAC Audit Manager Operational
APAC DataFlow Operational
APAC Data Hub Operational
APAC General Ledger Manager Operational
APAC R&D Tax Credit Manager Operational
APAC SAP Trial Balance Integration Operational
APAC Workpapers Operational
EMEA Audit Manager Operational
EMEA DataFlow Operational
EMEA Data Hub Operational
EMEA General Ledger Manager Operational
EMEA SAP Trial Balance Integration Operational
EMEA R&D Tax Credit Manager Operational
EMEA Workpapers Operational
Direct Tax Operational
AMERS (web) BEPS Action Manager Operational
AMERS DAC6 Reporter Operational
AMERS Data Query Operational
AMERS GoSystem Tax RS Operational
AMERS GoSystem Tax RS API Operational
AMERS Income Tax Operational
AMERS Income Tax API Operational
AMERS State Apportionment Operational
AMERS (legacy) Statutory Reporting Operational
AMERS (web) Statutory Reporting Operational
AMERS (New) Tax Provision Operational
AMERS Tax Provision Operational
AMERS Uncertain Tax Positions Operational
APAC (legacy) Corporate Tax Operational
APAC (web) Corporate Tax Operational
APAC (web) E-filing Manager (Corporate Tax) Operational
APAC (web) Fringe Benefits Tax Operational
APAC (legacy) Statutory Reporting Operational
APAC (web) Statutory Reporting Operational
APAC Tax Provision Operational
APAC Trusts (AU) Operational
APAC Uncertain Tax Positions Operational
EMEA (web) BEPS Action Manager Operational
EMEA (legacy) Corporate Tax Operational
EMEA (web) Corporate Tax Operational
EMEA (web) E-filing Manager (Corporate Tax) Operational
EMEA DAC6 Reporter Operational
EMEA (legacy) Statutory Reporting Operational
EMEA (web) Statutory Reporting Operational
EMEA Tax Provision Operational
EMEA Uncertain Tax Positions Operational
Global Trade Operational
Global Trade Content Operational
Global Trade - LATAM Operational
Global Trade - pwd by Integration Point Operational
Govt Connectivity BE - PLDA Operational
Govt Connectivity DE - ATLAS Operational
Govt Connectivity FR - DELTA Operational
Govt Connectivity MX - SAAI/COVE Operational
Govt Connectivity NL - AGS Operational
Govt Connectivity UK - CHIEF/CDS Operational
Govt Connectivity US - ABI/AES Operational
GTM Platform Operational
Implementation Environment Operational
ONESOURCE Classifier Operational
Transports AS2 Operational
Transports Client Interchange Web Service Operational
Transports FTP Operational
Indirect Tax Operational
ONESOURCE Determination Enterprise Cloud (AWS AMER) Operational
ONESOURCE Determination Enterprise Cloud (AWS EMEA) Operational
ONESOURCE Determination Enterprise Cloud (OCI AMER) Operational
ONESOURCE Determination Anywhere (AWS AMER) Operational
ONESOURCE Determination Anywhere (OCI AMER) Operational
Configuration API (AWS AMER) Operational
Configuration API (AWS EMEA) Operational
Configuration API (OCI AMER) Operational
ONESOURCE Determination Original Cloud (AMER) Operational
ONESOURCE Determination Original Dedicated Cloud (AMER) Operational
ONESOURCE Determination Original Dedicated Cloud (EMEA) Operational
Certificate Manager Original Cloud Operational
Certificate Manager Enterprise Cloud Operational
Reports and Analytics Enterprise Cloud Operational
Reporting - Original Cloud Operational
US Tax Content Operational
Canada Tax Content Operational
International Tax Content Operational
Content Extract Operational
Fast Sales Tax Operational
ONESOURCE Property Tax Operational
ONESOURCE Sales and Use Tax Compliance (AMER) Operational
ONESOURCE Indirect Compliance (APAC) Operational
APAC (web) E-filing Manager (Indirect Compliance) Operational
ONESOURCE Indirect Compliance (EMEA) Operational
EMEA (web) E-filing Manager (Indirect Compliance) Operational
ONESOURCE Indirect Compliance (UAT) Operational
ONESOURCE E-Invoicing (PROD) Operational
ONESOURCE E-Invoicing (UAT) Operational
ONESOURCE Determination - On Premise Operational
ONESOURCE Determination (APAC) Operational
IDT Integrations Operational
Address Validation Service Operational
BigCommerce Operational
Coupa Operational
Data File Integrator - Enterprise Cloud Operational
Data File Integrator - Original Cloud Operational
Microsoft Dynamics 365 - Commerce Cloud Operational
Microsoft Dynamics 365FOE Operational
Microsoft Dynamics AX 2012 Operational
Microsoft Dynamics GP Operational
NetSuite Legacy/Direct Operational
NetSuite SuiteTax Operational
Oracle EBS R12 Operational
Oracle Fusion Tax Cloud - 1.x Operational
Oracle Fusion Tax Cloud - 2.x Operational
Salesforce Subscription Management Operational
SAP 5.2B Basic (RFC) Operational
SAP Ariba - Cloud Operational
SAP Ariba - OnPremise Operational
SAP Ariba - Original cloud Operational
SAP Business One Operational
SAP C4/HANA Commerce Cloud Operational
SAP Global Next Operational
SAP Global Tax Service Operational
SAP US Tax S4/HANA Cloud Operational
Trust & Info Rptg Operational
AMERS NRA - FNIS & Users Website Operational
AMERS Tax Information Reporting Operational
AMERS Trust Tax Operational
AMERS Trust Tax Insight Operational
Risk Solutions Operational
AMERS Compliance Learning Operational
AMERS Oden Online (State Rules and Regulations) Operational
AMERS Oden Policy Terminator Operational
AMERS Oden Track (web) Operational
AMERS Regulatory Intelligence Operational
ANZ Compliance Learning Operational
APAC Compliance Learning Operational
APAC Regulatory Intelligence Operational
EMEA Compliance Learning Operational
EMEA Regulatory Intelligence Operational
Tax Brazil Operational
Checkpoint Corporate Operational
ONESOURCE DFe Operational
ONESOURCE Tax Analyser Operational
Tax One for SAP® solutions Operational
Tax Brazil - Tax One Operational
Tax One - Application [AMERS] Operational
Tax One - Application [UAT AMERS] Operational
Sending and Receiving Files [AMERS] Operational
Sending and Receiving Files [UAT AMERS] Operational
File/Email Processing [AMERS] Operational
File/Email Processing [UAT AMERS] Operational
ECF/REINF (messaging/integration) [AMERS] Operational
ECF/REINF (messaging/integration) [UAT AMERS] Operational
Tax Automation [AMERS] Operational
Tax Automation [UAT AMERS] Operational
OBI [AMERS] Operational
OBI [UAT AMERS] Operational
Tax One - Application [EMEA] Operational
Tax One - Application [UAT EMEA] Operational
Sending and Receiving Files [EMEA] Operational
Sending and Receiving Files [UAT EMEA] Operational
File/Email Processing [EMEA] Operational
File/Email Processing [UAT EMEA] Operational
ECF/REINF (messaging/integration) [EMEA] Operational
ECF/REINF (messaging/integration) [UAT EMEA] Operational
Tax Automation [EMEA] Operational
Tax Automation [UAT EMEA] Operational
OBI [EMEA] Operational
OBI [UAT EMEA] Operational
Customer Support Operational
Case Management Dashboard Operational
Platform Operational
Workflow Tools Operational
Data Tools Operational
Direct Tax Operational
Global Trade Operational
Indirect Tax Operational
Trust & Info Rptg Operational
Legal Solutions Operational
Risk Solutions Operational
Tax Brazil Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ONESOURCE Oracle Fusion Rate to Regime Content release for BRAZIL JANUARY 2026 Jan 22, 2026 12:30 - Jan 23, 2026 12:30 CST

ONESOURCE Oracle Fusion Rate to Regime Content release Content for BRAZIL region for JANUARY 2026 has been released. It is available in both Integration UI and customer portal for download.
Posted on Jan 22, 2026 - 05:01 CST

ONESOURCE Determination Enterprise Cloud– Version 2026.01 Release Information (PROD EMEA environment) Jan 28, 2026 03:00-07:00 CST

Scheduled - ONESOURCE Determination Enterprise Cloud– Version 2026.01 is being deployed in the PROD EMEA environment on January 28, 2026. Your access to the tax calculation services and the application will not be interrupted.
Jan 05, 2026 - 09:43 CST

UAT - ONESOURCE Platform Security Maintenance Application server patching in February 2026. Feb 4, 2026 00:00-04:00 CST

ONESOURCE Platform will be undergoing maintenance in UAT on Wednesday, Feb 04, 00:00 AM - 4:00 AM CST.

Users may experience degraded performance from 00:00 AM CST to 00:30 AM CST and 02:00 AM to 02:30 AM CST only.

In case of any issues, we recommend the users to please retry.

We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.

Posted on Jan 14, 2026 - 04:42 CST

ONESOURCE Determination Enterprise Cloud– Version 2026.01 Release Information (PROD AMER environment) Feb 4, 2026 03:00-09:00 CST

ONESOURCE Determination Enterprise Cloud– Version 2026.01 is being deployed in the PROD AMER environment on February 04, 2026. Your access to the tax calculation services and the application will not be interrupted.
Posted on Jan 05, 2026 - 09:45 CST

ONESOURCE Determination Anywhere – Version 2026.01 Release Information (PROD environment) Feb 4, 2026 05:00-11:00 CST

ONESOURCE Determination Anywhere – Version 2026.01 is being deployed in the PROD environment on February 04, 2026. Your access to the tax calculation services and the application will not be interrupted.
Posted on Jan 05, 2026 - 09:53 CST

APAC - ONESOURCE Platform Security Maintenance Application server patching for February 2026 . Feb 5, 2026 07:00-11:00 CST

ONESOURCE Platform will be undergoing maintenance in APAC on Thursday, Feb 05, 07:00 AM - 11:00 AM CST.

Users may experience degraded performance from 07:00 AM CST to 07:30 AM CST and 9:00 AM to 09:30 AM CST only.

In case of any issues, we recommend the users to please retry.

We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.

Posted on Jan 14, 2026 - 04:43 CST

EMEA - ONESOURCE Platform Security Maintenance Application server patching February 2026. Feb 5, 2026 18:00-22:00 CST

ONESOURCE Platform will be undergoing maintenance in EMEA on Thursday, Feb 05, 06:00 PM - 10:00 PM CST

Users may experience degraded performance from 6:00 PM CST to 6:30 PM CST and 8:00 PM CST to 8:30 PM CST only.

In case of any issues, we recommend the users to please retry.

We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.

Posted on Jan 14, 2026 - 04:43 CST

UAT - ONESOURCE Platform Security Maintenance Database server patching for February 2026. Feb 7, 2026 00:30-07:30 CST

ONESOURCE Platform will be undergoing maintenance in UAT on Saturday Feb 07, 00:30 AM - 07:30 AM CST.

ONESOURCE Platform will be unavailable from Saturday Feb 07, 4:00 AM CST to 4:15 AM CST.

In case of any issues, we recommend the users to please retry.

We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.

Posted on Jan 14, 2026 - 04:45 CST

APAC - ONESOURCE Platform Security Maintenance Database server patching for February 2026. Feb 7, 2026 06:00-14:00 CST

ONESOURCE Platform will be undergoing maintenance in APAC on Saturday Feb 07, 06:00 AM - 02:00 PM CST.

ONESOURCE Platform will be unavailable from Saturday Feb 07, 10:00 AM CST to 10:15 AM CST.

In case of any issues, we recommend the users to please retry.

We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.

Posted on Jan 14, 2026 - 04:46 CST

EMEA - ONESOURCE Platform Security Maintenance Database server patching for February 2026. Feb 7, 2026 18:00 - Feb 8, 2026 02:00 CST

ONESOURCE Platform will be undergoing maintenance in EMEA on Saturday Feb 07, 06:00 PM – Sunday Feb 08, 02:00 AM CST.

ONESOURCE Platform will be unavailable from Saturday Feb 07, 10:00 PM CST to 10:15 PM CST.

In case of any issues, we recommend the users to please retry.

We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.

Posted on Jan 14, 2026 - 04:46 CST

AMER - ONESOURCE Platform Security Maintenance Database server patching for February 2026. Feb 7, 2026 23:30 - Feb 8, 2026 07:30 CST

ONESOURCE Platform will be undergoing maintenance in AMER on Saturday Feb 07, 11:30 PM – Sunday Feb 08, 07:30 AM CST.
ONESOURCE Platform will be unavailable from Sunday Feb 08, 4:00 AM CST to 4:20 AM CST.

In case of any issues, we recommend the users to please retry.

We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.

Posted on Jan 14, 2026 - 04:47 CST

ONESOURCE GTM – AWS Maintenance Feb 8, 2026 00:00-17:00 CST

Thomson Reuters will be performing scheduled maintenance on Sunday, February 8th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, February 8th, 2026 at 6 PM Eastern time.

The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.

If you have any questions or concerns, please contact Customer Support.

Posted on Jan 20, 2026 - 13:11 CST

AMER - ONESOURCE Platform Security Maintenance Application server patching for February 2026. Feb 9, 2026 00:00-04:00 CST

ONESOURCE Platform will be undergoing maintenance in AMER on Monday, Feb 09, 00:00 AM - 4:00 AM CST.

Users may experience degraded performance from 00:00 AM CST to 00:30 AM CST and 02:00 AM CST to 02:30 AM CST only.

In case of any issues, we recommend the users to please retry.

We appreciate your patience and understanding. If you have any urgent inquiries or require assistance during this maintenance period, please contact our support team. Thank you for your cooperation.

Posted on Jan 14, 2026 - 04:44 CST

ONESOURCE Tax Information Release OTIR Release 25.07 17th February 2026 (AMERS) Feb 17, 2026 19:00 - Feb 18, 2026 06:00 CST

ONESOURCE Tax Information Reporting Release 25.07 will be installed from 7:00 P.M. (CT) on 17th February 2026 until 06:00 A.M. (CT) on 18th February 2026. System availability and API's may be affected during release time.
Posted on Jan 21, 2025 - 04:31 CST

ONESOURCE GTM – AWS Maintenance Feb 22, 2026 00:00-17:00 CST

Thomson Reuters will be performing scheduled maintenance on Sunday, February 22nd, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, February 22nd, 2026 at 6 PM Eastern time.

The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.

If you have any questions or concerns, please contact Customer Support.

Posted on Jan 20, 2026 - 13:11 CST

ONESOURCE GTM – AWS Maintenance Mar 8, 2026 00:00-18:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, March 8th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, March 8th, 2026 at 6 PM Eastern time.

The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.

If you have any questions or concerns, please contact Customer Support.

Posted on Jan 20, 2026 - 13:11 CST

ONESOURCE Tax Information Reporting System Maintenance 21st March 2026 (AMERS) Mar 21, 2026 22:00 - Mar 22, 2026 07:00 CDT

ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 21st March 2026 until 07:00 A.M. (CT) on 22nd March 2026 for scheduled maintenance.
Posted on Nov 20, 2025 - 05:21 CST

ONESOURCE GTM – AWS Maintenance Mar 22, 2026 00:00-17:00 CDT

Thomson Reuters will be performing scheduled maintenance on Sunday, March 22nd, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, March 22nd, 2026 at 6 PM Eastern time.

The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.

If you have any questions or concerns, please contact Customer Support.

Posted on Jan 20, 2026 - 13:11 CST

ONESOURCE Tax Information Release OTIR Release 26.01 21st April 2026 (AMERS) Apr 21, 2026 19:00 - Apr 22, 2026 06:00 CDT

ONESOURCE Tax Information Reporting Release 26.01 will be installed from 7:00 P.M. (CT) on 21st April 2026 until 06:00 A.M. (CT) on 22nd April 2026. System availability and API's may be affected during release time.
Posted on Nov 20, 2025 - 05:23 CST

ONESOURCE Tax Information Reporting System Maintenance 25th April 2026 (AMERS) Apr 25, 2026 22:00 - Apr 26, 2026 07:00 CDT

ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 25th April until 07:00 A.M. (CT) on 26th April for scheduled maintenance.
Posted on Nov 20, 2025 - 05:24 CST

ONESOURCE Tax Information Reporting System Maintenance 23rd May 2026 (AMERS) May 23, 2026 22:00 - May 24, 2026 07:00 CDT

ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 23rd May  2026 until 07:00 A.M. (CT) on 24th May 2026 for scheduled maintenance.
Posted on Nov 20, 2025 - 05:25 CST

ONESOURCE Tax Information Release OTIR Release 26.02 16th June 2026 (AMERS) Jun 16, 2026 19:00 - Jun 17, 2026 06:00 CDT

ONESOURCE Tax Information Reporting Release 26.02 will be installed from 7:00 P.M. (CT) on 16th June 2026 until 06:00 A.M. (CT) on 17th June 2026. System availability and API's may be affected during release time.
Posted on Nov 20, 2025 - 05:26 CST

ONESOURCE Tax Information Reporting System Maintenance 27th June 2026 (AMERS) Jun 27, 2026 22:00 - Jun 28, 2026 07:00 CDT

ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 27th June 2026 until 07:00 A.M. (CT) on 28th June  2026 for scheduled maintenance.
Posted on Nov 20, 2025 - 05:46 CST

ONESOURCE Tax Information Reporting System Maintenance 25th July 2026 (AMERS) Jul 25, 2026 22:00 - Jul 26, 2026 07:00 CDT

ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 25th July 2026 until 07:00 A.M. (CT) on 26th July 2026 for scheduled maintenance.
Posted on Nov 20, 2025 - 05:32 CST

ONESOURCE Tax Information Release OTIR Release 26.03 11th August 2026 (AMERS) Aug 11, 2026 19:00 - Aug 12, 2026 06:00 CDT

ONESOURCE Tax Information Reporting Release 26.03 will be installed from 7:00 P.M. (CT) on 11th August 2026 until 06:00 A.M. (CT) on 12th August 2026. System availability and API's may be affected during release time.
Posted on Nov 20, 2025 - 05:33 CST

ONESOURCE Tax Information Reporting System Maintenance 22nd August 2026 (AMERS) Aug 22, 2026 22:00 - Aug 23, 2026 07:00 CDT

ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 22nd August 2026 until 07:00 A.M. (CT) on 23rd August 2026 for scheduled maintenance.
Posted on Nov 20, 2025 - 05:34 CST

ONESOURCE Tax Information Release OTIR Release 26.04 20th October 2026 (AMERS) Oct 20, 2026 19:00 - Oct 21, 2026 06:00 CDT

ONESOURCE Tax Information Reporting Release 26.04 will be installed from 7:00 P.M. (CT) on  20th October 2026 until 06:00 A.M. (CT) on 21st October 2026. System availability and API's may be affected during release time.
Posted on Nov 20, 2025 - 05:35 CST

ONESOURCE Tax Information Reporting System Maintenance 24th October 2026 (AMERS) Oct 24, 2026 22:00 - Oct 25, 2026 07:00 CDT

ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 24th October 2026 until 07:00 A.M. (CT) on 25th October 2026 for scheduled maintenance.
Posted on Nov 20, 2025 - 05:36 CST

ONESOURCE Tax Information Reporting System Maintenance 21st November 2026 (AMERS) Nov 21, 2026 22:00 - Nov 22, 2026 07:00 CST

ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 21st November  2026 until 07:00 A.M. (CT) on 22nd November 2026 for scheduled maintenance.
Posted on Nov 20, 2025 - 05:37 CST

ONESOURCE Tax Information Release OTIR Release 26.05 1st December 2026 (AMERS) Dec 1, 2026 19:00 - Dec 2, 2026 06:00 CST

ONESOURCE Tax Information Reporting Release 26.05 will be installed from 7:00 P.M. (CT) on 1st December 2026 until 06:00 A.M. (CT) on 2nd December 2026. System availability and API's may be affected during release time.
Posted on Nov 20, 2025 - 05:38 CST

ONESOURCE Tax Information Release OTIR Release 26.06 22nd December 2026 (AMERS) Dec 22, 2026 19:00 - Dec 23, 2026 06:00 CST

ONESOURCE Tax Information Reporting Release 26.06 will be installed from 7:00 P.M. (CT) on 22nd December 2026 until 06:00 A.M. (CT) on 23rd December 2026. System availability and API's may be affected during release time.
Posted on Nov 20, 2025 - 05:38 CST

ONESOURCE Tax Information Reporting System Maintenance 26th December 2026 (AMERS) Dec 26, 2026 22:00 - Dec 27, 2026 07:00 CST

ONESOURCE Tax Information Reporting and API's will be unavailable from 10:00 P.M. (CT) on 26th December 2026 until 07:00 A.M. (CT) on 27th December 2026 for scheduled maintenance.
Posted on Nov 20, 2025 - 05:39 CST

ONESOURCE Tax Information Release OTIR Release 26.07 16th February 2027 (AMERS) Feb 16, 2027 19:00 - Feb 17, 2027 06:00 CST

ONESOURCE Tax Information Reporting Release 26.07 will be installed from 7:00 P.M. (CT) on 16th February 2027 until 06:00 A.M. (CT) on 17th February 2027. System availability and API's may be affected during release time.
Posted on Nov 20, 2025 - 05:48 CST
Jan 28, 2026

Unresolved incident: OSPI Platform – UAT Emergency maintenance for Jan 2026.

Jan 27, 2026
Completed - The scheduled maintenance has been completed.
Jan 27, 15:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 08:00 CST
Scheduled - The deployment of Reports and Analytics release version 2025.11 Patch in the AMER PROD environment is scheduled for 03:00 AM to 10:00 AM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period.
Jan 27, 04:02 CST
Completed - The scheduled maintenance has been completed.
Jan 27, 11:15 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 04:15 CST
Scheduled - The deployment of Reports and Analytics release version 2025.11 Patch in the AMER PROD environment is scheduled for 03:00 AM to 10:00 AM CDT. Rest assured that your access to the user interface and tax calculation services will not be affected during this maintenance period.
Jan 27, 04:04 CST
Completed - The scheduled maintenance has been completed.
Jan 27, 11:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 09:00 CST
Scheduled - ONESOURCE Determination Enterprise Cloud (AMER-AWS) - We are performing an urgent maintenance activity in the UAT environment on January 27, 2026, between 10:00 AM - 12:00 PM ET. You may encounter occasional errors with the REST APIs during this activity, which may result in temporary issues with tax calculations. If this happens, simply try your request again.
Jan 25, 18:31 CST
Jan 26, 2026
Completed - The scheduled maintenance has been completed.
Jan 26, 15:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 08:30 CST
Scheduled - The deployment of Reports and Analytics release version 2025.11 Patch in the AMER UAT environment is scheduled for 3:00 AM to 10:00 AM CDT. Reports and Analytics User interface will be unavailable until the maintenance is completed. Indirect Tax calculation remains unaffected.
Jan 26, 08:23 CST
Completed - The scheduled maintenance has been completed.
Jan 26, 15:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 08:30 CST
Scheduled - The deployment of Reports and Analytics release version 2025.11 Patch in the EMEA UAT environment is scheduled for 08:00 AM to 03:00 PM CDT. Reports and Analytics User interface will be unavailable until the maintenance is completed. Indirect Tax calculation remains unaffected.
Jan 26, 08:22 CST
Resolved - This incident has been resolved.
Jan 26, 15:01 CST
Monitoring - The issue has been resolved and we will continue to monitor .
Jan 23, 17:03 CST
Update - We are continuing to work on a fix for this issue.
Jan 23, 16:19 CST
Identified - ONESOURCE Global Trade -- Dow Jones DPS Content Delay

Thomson Reuters is currently investigating an issue with the Dow Jones DPS Content. Content updates for the Dow Jones lists are showing some delays in some entity syncing. We are working to address the issues now and will update once resolved.

Jan 23, 15:02 CST
Investigating - We are currently having issue with GTM 4 DPS Content
Jan 23, 14:52 CST
Jan 25, 2026
Completed - The scheduled maintenance has been completed.
Jan 25, 09:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 09:00 CST
Scheduled - ONESOURCE IDT Determination Enterprise Cloud will deploy new SSL certificates in Production between 9:00 AM and 9:30 AM CST on January 25, 2026. Ensure required root/intermediate certificates are installed in your systems by January 24, 2026.
Jan 5, 14:21 CST
Jan 24, 2026
Completed - The scheduled maintenance has been completed.
Jan 24, 10:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 09:30 CST
Scheduled - ONESOURCE TRUSTS [APAC] will undergo scheduled maintenance and will be unavailable from Sunday, January 25th 02:30 AEDT to 03:30 AEDT.
Jan 21, 06:40 CST
Completed - The scheduled maintenance has been completed.
Jan 24, 10:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 09:30 CST
Scheduled - ONESOURCE Corporate Tax NextGen [APAC] will undergo scheduled maintenance and will be unavailable from Sunday, January 25th 02:30 AEDT to 03:30 AEDT.
Jan 21, 06:39 CST
Completed - The scheduled maintenance has been completed.
Jan 24, 01:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 00:00 CST
Scheduled - ONESOURCE Events is currently at capacity in the UAT environment due to licensed subscription limits. To restore and expand subscription capacity and improve throughput, reliability, and policy support, ONESOURCE API Administration will upgrade API Management in UAT to the Standard plan. A Postgres database upgrade will also be performed during this maintenance.

Maintenance window: 12:00 AM – 1:00 AM CST (up to 1 hour).

During this time, publishers will be unable to connect/publish events. Subscribers/webhooks will remain configured but will not receive new events until publishing resumes.

If you experience issues, please retry after the maintenance window. We apologize for the inconvenience and appreciate your patience. For urgent assistance, please contact our support team.

Jan 20, 13:14 CST
Completed - The scheduled maintenance has been completed.
Jan 24, 00:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 20:30 CST
Scheduled - ONESOURCE Corporate Tax NextGen [EMEA] will undergo scheduled maintenance and will be unavailable from Saturday, January 24th 02:30 GMT to 06:30 GMT
Jan 21, 06:38 CST
Resolved - This incident has been resolved.
Jan 24, 00:06 CST
Investigating - We are experiencing delay of 7 hours in processing the Reports and Analytics Enterprise Cloud data, we are working on the catch up.
Jan 23, 19:32 CST
Jan 23, 2026
Completed - The scheduled maintenance has been completed.
Jan 23, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 21:00 CST
Scheduled - ONESOURCE IDT Determination Original Cloud will deploy new SSL certificates in PROD between 9:00 PM and 10:00 PM CST on January 23, 2026. Ensure required certificates are installed in your systems by January 22, 2026.
Jan 9, 15:49 CST
Resolved - This incident has been resolved.
Jan 23, 09:50 CST
Update - We have mitigated the issue as of 19:30 CST. We will continue to monitor and provide updates if there are any new developments.
Jan 22, 21:45 CST
Update - As work continues, we have seen a reduction errors but continue to investigate.
Jan 22, 18:52 CST
Investigating - We are currently experiencing intermittent issues with GoSystem Tax RS, we are receiving reports of customers getting an error message when trying to open a tax return. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.

Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

Jan 22, 16:12 CST
Completed - The scheduled maintenance has been completed.
Jan 23, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 00:00 CST
Scheduled - ONESOURCE Platform will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.
Dec 23, 10:41 CST
Completed - The scheduled maintenance has been completed.
Jan 23, 01:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 00:00 CST
Scheduled - ONESOURCE Income Tax will be undergoing maintenance on Friday, Jan 23rd between 12:00am – 1:30am CT
Jan 6, 14:23 CST
Jan 22, 2026
Resolved - Dear Customers,

We experienced intermittent issues with tax calculation REST API in the ONESOURCE Indirect Tax Determination - AMER & EMEA UAT and Production environment between 10:34 AM and 10:36 AM CT on January 22nd. The issue is already mitigated now.

We apologize for any inconvenience and appreciate your understanding and patience.

Further details will be provided in the formal RCA. If you have any questions, please contact Customer Support.

Jan 22, 11:09 CST
Investigating - We are currently experiencing intermittent issues with the REST API feature with our ONESOURCE Indirect Tax Determination Enterprise service. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.

Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

Jan 22, 10:57 CST
Completed - The scheduled maintenance has been completed.
Jan 22, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 00:00 CST
Scheduled - ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Jan 13, 02:37 CST
Jan 21, 2026
Completed - The scheduled maintenance has been completed.
Jan 21, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 21:01 CST
Scheduled - ONESOURCE IDT Determination Original Cloud will deploy new SSL certificates in UAT between 9:00 PM and 10:00 PM CST on January 21, 2026. Ensure required certificates are installed in your systems by January 20, 2026.
Jan 9, 15:49 CST
Completed - The scheduled maintenance has been completed.
Jan 21, 21:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 16:00 CST
Scheduled - ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Jan 13, 02:34 CST
Completed - The scheduled maintenance has been completed.
Jan 21, 20:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 16:00 CST
Scheduled - ONESOURCE Data Query will be undergoing maintenance on Wednesday, Jan 21st between 4:00pm – 8:00pm CT.
Jan 16, 16:56 CST
Completed - The scheduled maintenance has been completed.
Jan 21, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:00 CST
Scheduled - ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Jan 13, 02:32 CST
Completed - The scheduled maintenance has been completed.
Jan 21, 11:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 09:00 CST
Scheduled - ONESOURCE Determination Enterprise Cloud (AMER-AWS) - We are performing an urgent maintenance activity in the UAT environment on January 21, 2026, between 10:00 AM - 12:00 PM ET. You may encounter occasional errors with the REST APIs during this activity, which may result in temporary issues with tax calculations. If this happens, simply try your request again.
Jan 20, 15:33 CST
Completed - The scheduled maintenance has been completed.
Jan 21, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 01:00 CST
Scheduled - ONESOURCE API Administration will be performing scheduled maintenance on our systems to ensure optimal performance and reliability. During this maintenance window, certain services may experience some issues. In such cases, we recommend trying after some time. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent inquiries or require assistance during the maintenance period, please contact our support team. Thank you for your cooperation.

To explore the capabilities of API Administration, please refer to the Guide.

Jan 13, 02:28 CST
Completed - The scheduled maintenance has been completed.
Jan 21, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 22:00 CST
Scheduled - ONESOURCE API Administration will undergo scheduled maintenance to enhance system performance, reliability, and UI features. Some services may be temporarily affected; please try again later if you encounter issues. We apologize for any inconvenience and appreciate your patience. For urgent assistance during this period, contact our support team. Thank you for your cooperation. For more on API Administration, see the Guide.
Jan 13, 02:21 CST
Jan 20, 2026
Jan 19, 2026
Resolved - This incident has been resolved.
Jan 19, 09:34 CST
Investigating - We are currently experiencing an issue with ONESOURCE Tax Provision service, which is temporarily unavailable.
Jan 19, 07:14 CST
Jan 18, 2026
Completed - The scheduled maintenance has been completed.
Jan 18, 22:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 18:30 CST
Scheduled - ONESOURCE Statutory Reporting - Web [AMERS] will be undergoing scheduled maintenance during Jan 18, 2026 19:30 EST to Jan 18, 2026 23:30 EST.
Jan 13, 09:18 CST
Resolved - This incident has been resolved.
Jan 18, 17:00 CST
Investigating - We are currently experiencing intermittent issues when logging into ONESOURCE Tax Provision in the AMERS region.
Jan 18, 11:03 CST
Completed - The scheduled maintenance has been completed.
Jan 18, 17:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 00:00 CST
Scheduled - Thomson Reuters will be performing scheduled maintenance on Sunday, January 18th, 2026 beginning at 1 AM Eastern time and will conclude by Sunday, January 18th, 2026 at 6 PM Eastern time.

The maintenance will include updates and patches to implementation and production environments. During this maintenance there will be intermittent downtime, and you will not be able to access implementation and production instances.

If you have any questions or concerns, please contact Customer Support.

Dec 9, 13:44 CST
Resolved - This incident has been resolved.
Jan 18, 12:14 CST
Investigating - We are experiencing delay of ~10 hours in processing the Reports and Analytics Enterprise Cloud data, we are working on the catch up.
Jan 18, 05:10 CST
Completed - The scheduled maintenance has been completed.
Jan 18, 09:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 09:00 CST
Scheduled - ONESOURCE IDT Determination Enterprise Cloud will deploy new SSL certificates in UAT between 9:00 AM and 9:30 AM CST on January 18, 2026. Ensure required root/intermediate certificates are installed in your systems by January 17, 2026.
Jan 5, 14:21 CST
Jan 17, 2026

No incidents reported.

Jan 16, 2026
Resolved - This incident has been resolved.
Jan 16, 14:54 CST
Update - We are continuing to investigate this issue.
Jan 16, 12:00 CST
Update - We are continuing to investigate this issue.
Jan 16, 11:00 CST
Update - We are continuing to investigate this issue.
Jan 16, 10:00 CST
Investigating - We are currently experiencing an issue with the Product data replication from Global Classification into other modules. The issue has been already identified and the resolution is being implemented.

Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

Jan 16, 09:38 CST
Completed - The scheduled maintenance has been completed.
Jan 16, 08:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 04:00 CST
Scheduled - ONESOURCE Statutory Reporting - Web [APAC] will be undergoing scheduled maintenance during Jan 16, 2026 21:00 AEDT to Jan 17, 2026 01:00 AEDT.
Jan 13, 09:17 CST
Resolved - This incident has been resolved.
Jan 16, 00:16 CST
Update - Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours . We are working on the data catch up, will notify once complete.
Jan 15, 22:54 CST
Investigating - We are currently experiencing delays in processing Reports and Analytics Service data in AMER PROD, experiencing delay of around 7 hours with our Reports and Analytics Enterprise Cloud service. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.

Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

Jan 15, 15:02 CST
Jan 15, 2026
Completed - The scheduled maintenance has been completed.
Jan 15, 22:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 18:30 CST
Scheduled - ONESOURCE Statutory Reporting - Web [EMEA] will be undergoing scheduled maintenance during Jan 16, 2026 00:30 GMT to Jan 16, 2026 04:30 GMT.
Jan 13, 09:16 CST
Completed - The scheduled maintenance has been completed.
Jan 15, 20:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 16:00 CST
Scheduled - ONESOURCE Data Query will be undergoing maintenance on Thursday, Jan 15th between 4:00pm – 8:00pm CT.
Jan 8, 16:15 CST
Jan 14, 2026
Completed - The scheduled maintenance has been completed.
Jan 14, 12:30 CST
Scheduled - ONESOURCE Oracle Fusion Rate to Regime Content release Content for EMEA region for JANUARY 2026 has been released. It is available in both Integration UI and customer portal for download.
Jan 13, 05:24 CST
Completed - The scheduled maintenance has been completed.
Jan 14, 11:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 09:00 CST
Scheduled - ONESOURCE Determination Enterprise Cloud (AMER) - We are performing an urgent maintenance activity in the UAT environment on January 14, 2026, between 10:00 AM - 12:00 PM ET. You might encounter occasional errors with the REST APIs during this activity, which may result in temporary tax calculation issues. If this happens, simply try your request again.
Jan 9, 06:09 CST